# Sense Reviews **Vendor:** Sense **Category:** [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 568 ## About Sense Sense is a type of AI-powered talent engagement solution designed to help organizations streamline their recruitment processes while enhancing the candidate experience. By integrating advanced technology with user-friendly features, Sense addresses the complexities of talent acquisition, making it easier for recruiters to connect with potential candidates and manage their hiring workflows efficiently. The target audience for Sense includes HR professionals, recruiters, and talent acquisition teams across various industries. Organizations seeking to improve their recruitment strategies and engage candidates more effectively can benefit from the platform's comprehensive capabilities. Sense is particularly useful for companies that prioritize personalized communication and aim to create a seamless experience for candidates throughout the hiring journey. By leveraging AI-driven insights, organizations can make informed decisions that lead to better hiring outcomes. Key features of Sense include Recruiting Automation, which helps streamline repetitive tasks, allowing recruiters to focus on strategic initiatives. The Talent CRM enables organizations to manage candidate relationships effectively, while customizable Career Sites provide a platform for showcasing company culture and job opportunities. Additionally, Campaigns allow for targeted outreach, and Candidate Scoring & Matching ensures that the most suitable candidates are prioritized based on their qualifications and fit for the role. The AI Chatbot and Text Messaging features facilitate real-time communication, enhancing engagement and responsiveness. Interview Scheduling and Referrals further simplify the recruitment process, making it easier to coordinate interviews and tap into existing employee networks for potential candidates. By combining these features, Sense not only enhances recruiter efficiency but also fosters a more engaging and personalized experience for candidates. The platform's ability to integrate multiple communication channels ensures that candidates receive timely updates and support throughout the hiring process. This holistic approach to talent engagement distinguishes Sense in the competitive landscape of recruitment solutions, making it a valuable tool for organizations aiming to attract and retain top talent. ## Sense Pros & Cons **What users like:** - Users appreciate the **ease of use** of Sense, finding it user-friendly and simple to integrate into systems. (11 reviews) - Users love the **automation features** of Sense, streamlining recruitment while maintaining a personal touch with candidates. (9 reviews) - Users love how easy it is to **integrate Sense** with other platforms, enhancing their daily workflow significantly. (9 reviews) - Users value the **efficient communication** capabilities of Sense, enhancing outreach and simplifying candidate engagement significantly. (8 reviews) - Users find **easy integrations** with Sense highly beneficial, enhancing their workflow and efficiency in recruitment tasks. (7 reviews) - Users find the **helpful communication features** of Sense valuable for efficient candidate engagement and tracking. (7 reviews) - Users appreciate the **versatile messaging features** of Sense, enhancing candidate engagement and communication efficiency. (7 reviews) - Time-saving (7 reviews) - Users value the **effective email communication** enabled by Sense, streamlining outreach and enhancing engagement with candidates. (6 reviews) - Candidate Management (5 reviews) **What users dislike:** - Users struggle with **messaging issues** , facing difficulties in mass texting, notifications, and synchronization with Tempworks. (7 reviews) - Users often face **glitches and lag** with Sense, leading to frustrating experiences and communication difficulties. (4 reviews) - Users find the **slow loading** of Sense frustrating, causing glitches and impeding effective communication with talent profiles. (4 reviews) - Users experience **slow performance** , with occasional freezing and lag affecting the overall usability of Sense. (4 reviews) - Users experience **slow processing** with Sense, encountering occasional glitches, lags, and difficulties in communication. (4 reviews) - Users experience **app glitches** with Sense, including occasional lag and difficulties in finding talent profiles. (3 reviews) - Clarity Issues (3 reviews) - Users find that the **process for mass texting is overly complicated** , requiring more steps than anticipated. (3 reviews) - Limited Customization (3 reviews) - Users experience **connectivity issues** , leading to extra checking and challenges with the mobile app’s performance. (2 reviews) ## Sense Reviews ### 1. Efficient Recruiting Communication Without Manual Follow-Up Overload **Rating:** 4.5/5.0 stars **Reviewed by:** VINAY P. | Senior Project Engineer, Design, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2026 **What do you like best about Sense?** What I found most useful about Sense was how it simplified large-scale communication and follow-up coordination without making the workflow feel overly manual. In operational environments where multiple candidate interactions, scheduling activities, and status updates happen simultaneously, managing communication through separate tools becomes difficult very quickly. The bulk messaging and automation capabilities saved a significant amount of repetitive coordination effort. For example, instead of manually following up with individual candidates regarding document updates, interview scheduling, onboarding instructions, or status confirmations, communication could be organized through structured campaigns and automated workflows. I also liked the ATS integration because it reduced duplicate data-entry activities and helped keep communication tied to the correct candidate records. The Chrome extension and messaging workflows made daily outreach much faster without requiring constant switching between systems.Another practical advantage was the scheduling and notification management. Automated reminders and interview coordination reduced missed follow-ups and improved response consistency during busy hiring cycles. From a UI/UX standpoint, the platform feels approachable for daily operational usage. The dashboard, messaging tools, and campaign management features are relatively easy to navigate even for users handling high communication volumes. The AI-assisted messaging suggestions were also helpful for speeding up repetitive communication tasks while still allowing manual personalization where needed **What do you dislike about Sense?** One limitation I noticed is that performance can occasionally feel slower during larger campaigns, bulk messaging activities, or synchronization-heavy workflows. There are also moments where ATS synchronization delays require additional manual verification to ensure updates and communication histories are fully aligned. **What problems is Sense solving and how is that benefiting you?** Before using Sense, large portions of communication, interview coordination, follow-ups, and candidate engagement activities were being handled manually through emails, spreadsheets, phone calls, and disconnected messaging tools. That created delays, inconsistent follow-ups, and additional administrative overhead. Sense helped centralize outreach, messaging, scheduling, notifications, and communication tracking into one structured workflow. Instead of manually contacting candidates one by one or updating multiple trackers, outreach and follow-up activities became more organized and scalable. For example, automated reminders, bulk messaging, and integrated communication workflows reduced repetitive coordination effort during hiring and onboarding activities. It also improved response visibility because conversations remained linked to the correct records instead of being scattered across multiple systems. The biggest operational benefit was reduced manual communication effort while improving response consistency, scheduling efficiency, and workflow visibility across ongoing recruitment and coordination activities. ### 2. Immensely powerful product **Rating:** 4.0/5.0 stars **Reviewed by:** Taylor W. | Business Applications Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Sense?** I love their adaptability, they do appear to be moving in a direction of flexibility and user accessibility wghile incorporating AI, which is great and where the industry is headed **What do you dislike about Sense?** I would echo some of the same themes as before - there is a lot of gear shift and roadmap, but not something that's completely tangible yet. At the same time as all this growth, it seems very AI-sided and not necessarily aligned on some of their other products outside of AI **Recommendations to others considering Sense:** Decide the areas you would like to see the most improvement and really build from there. From automating to data integrity we've been able to look at a multitude of areas in business where we can utilize sense for improvements **What problems is Sense solving and how is that benefiting you?** Solving issues of automation and API connection, re-engagement and data cleanliness have been excellent use cases ### 3. Streamlines Communication and Boosts Productivity Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Amit S. | Team Lead Recruitment, Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Sense?** Sense greatly simplifies communication and increases efficiency. I can send messages to a large group of candidates at once, which saves me a lot of time compared to reaching out manually. The platform is intuitive and straightforward, so I didn’t need much training to get started. One of its key strengths is the ability to run and manage several campaigns at the same time, which keeps candidate engagement organized and consistent. Overall, Sense streamlines the outreach process and boosts my productivity. I use Sense for messaging about 80% of the time in my daily work. It’s also easy to implement and doesn’t require a complicated setup. Customer support is very Friendly and resolve the query. Integration of Sense with ATS and Job is very easy and Also reduce the time for Messaging **What do you dislike about Sense?** While Sense is a useful tool overall, there are a few areas where it can be improved. At times, the system can feel a bit slow or laggy, especially when handling large campaigns or bulk messaging. Personalizing messages in bulk can also be somewhat limited, which makes outreach feel less tailored in certain situations. Additionally, tracking detailed responses or campaign performance is not always as clear or intuitive as it could be. Improving speed, flexibility in customization, and reporting features would make Sense even more effective. **What problems is Sense solving and how is that benefiting you?** As mass emailing can block the gmail access so it is easy to share text to a large group of People in one time. Also we can grab the contact directly from the ATS or Job boards to share the Messages. It benefits me as it reduce efforts and saves time to do other tasks ### 4. Sense is a game changer! **Rating:** 4.5/5.0 stars **Reviewed by:** Ilene B. | Principal Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** Sense has been a great supplemental tool to use to text with candidates, especially when most people are sensitive to cold calls with the amount of spam received. I like that I can easily text as a follow-up to emails, InMails, and voicemails, as well as communicate quickly with active candidates who are currently in an office setting. **What do you dislike about Sense?** The app can be glitchy without sending notifications to my phone when a text is received. It is consistent with email notifications. **What problems is Sense solving and how is that benefiting you?** Being able to get new candidates on the phone quicker by texting + also maintaining relationships with active candidates. ### 5. Game changing tool **Rating:** 4.0/5.0 stars **Reviewed by:** Nikki P. | Partner, Client Service, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Sense?** Their chatbot is one of the best I've seen with options to use writeback fields. **What do you dislike about Sense?** As a single point solution it wasn't natively integrated with the automation workflows in our ATS. **What problems is Sense solving and how is that benefiting you?** It allows for both real time communication and the benefits of automated touchpoints to always be in touch with our stakeholders. ### 6. Efficient, Detail-Oriented Service—Highly Recommend Sense **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Sense?** I've had a really positive experience working with Sense. Everything has been handled efficiently and with a strong attention to detail. I'd have no hesitation in recommending Sense and look forward to working with them again in the future. **What do you dislike about Sense?** Nothing significant to dislike. As with any growing business, there are always areas that can be refined, but overall my experience has been very positive **What problems is Sense solving and how is that benefiting you?** helped save time, improve visibility across hiring activity, and create a more consistent experience for both candidates and internal stakeholders. ### 7. Sense **Rating:** 5.0/5.0 stars **Reviewed by:** Cally W. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Sense?** Sense has a lot of great features. We’ve used their chatbot, SMS, marketing campaigns for workers, and scheduling functionality. I’d say their SMS functionality has strong organizational aspects, which makes it very recruiter-friendly and helps us stay on top of communication with workers. The marketing campaigns also helped us build consistent communication with our applicants. **What do you dislike about Sense?** We struggled implementing a sales marketing campaign. **What problems is Sense solving and how is that benefiting you?** Sense is helped communication barriers to help reduce timing from an applicant to candidate to worker. In the market today we are noticing time barriers that need to be filled to help our community and workers with providing multiple work opportunities. ### 8. Sense is a great application **Rating:** 5.0/5.0 stars **Reviewed by:** Amaan K. | Compliance Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2025 **What do you like best about Sense?** What I appreciate most about Sense is its user-friendly interface which makes it much easier for us to communicate effectively with talent. The ease of implementation has been a real advantage. I also find the auto-correct feature very helpful. Since integrating with the AHA tool reaching out to talent has become even simpler we just need the ID number to find and chat with someone which encourages us to use the platform more often. Additionally, the Sense Customer Support team is very proactive and consistently does a great job. **What do you dislike about Sense?** The most dislike aspect of using Sense is that it can occasionally become glitchy and laggy. There are times when searching for a talent's profile doesn't yield any results, which makes it difficult to send them messages and, at times, even prevents any communication altogether. **What problems is Sense solving and how is that benefiting you?** The main problem which Sense is solving is the communication aspect with the talent. With Sense, it is lot easier to communicate with Sense as we can text them freely without any hinderance and issue. We can message the talent in real time basis. Also, they are working on their AI Copilot to further enhance the application. ### 9. User-Friendly Tool with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon F. | Staffing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Sense?** User friendly and a very responsive support team! The Sense Scheduler is one of my favorite tools! **What do you dislike about Sense?** I wish the AI portion was a little more "human" sounding by default. **What problems is Sense solving and how is that benefiting you?** Quick and easy communication to individuals or groups, easy scheduling with candidates and clients alike. ### 10. Sense is reliable and makes communication smoother and time saving **Rating:** 4.0/5.0 stars **Reviewed by:** Rohan A. | Compliance Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Sense?** I like the fact that it works in tandem with tools like Bullhorn. I can reach out to people directly without having to manually enter their phone numbers or copy over contact info. It simplifies outreach, especially for large volumes of candidates, and helps keep communication consistent while at the same time saving time. **What do you dislike about Sense?** Sometimes things don’t sync as cleanly as I’d like, which means a little extra checking or manual work here and there. It’s not a dealbreaker, but it's something to be aware of while reaching out to candidates to avoid an unintentional mistake. **What problems is Sense solving and how is that benefiting you?** Sense helps make communication easier and more efficient, especially with the Chrome extension. The ability to quickly reach out to candidates from Bullhorn without copying contact info saves time. I also really like the "Write with AI" feature because it helps speed up messaging while still letting me personalize it. It's a handy tool that supports my workflow without getting in the way. ### 11. Where every message moves work forward—instantly, intelligently, and in sync.” **Rating:** 5.0/5.0 stars **Reviewed by:** Smita S. | Associate Recruitment Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Sense?** A powerful messaging solution that transforms communication—combining broadcasting and scheduled messaging with seamless ATS integration. It centralizes conversations, delivers real-time notifications, and ensures faster, more organized communication across the board. Where every message moves work forward—instantly, intelligently, and in sync.” **What do you dislike about Sense?** Not useful for personal messaging. Can be slow sometimes **What problems is Sense solving and how is that benefiting you?** Good for managing conversations, helpful for recruiters, improves hiring efficiency ### 12. Best-in-Class Bulk Messaging with Handy Candidate Exclusions **Rating:** 5.0/5.0 stars **Reviewed by:** Yasir K. | Talent Engagement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Sense?** Its bulk messaging feature is the best and also the option to exclude candidates manually is good too. **What do you dislike about Sense?** It updates automated notes to the ATS a little delayed and is usually displayed automatically after 25-30 minutes. **What problems is Sense solving and how is that benefiting you?** Reaching out to candidates in bulk via text messaging ### 13. Seamless Email Integration and Powerful Sales Support **Rating:** 5.0/5.0 stars **Reviewed by:** Migena P. | Marketing & E-Commerce Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Sense?** What I appreciate most about Sense is how it allows personalized emails to integrate seamlessly into an inbox, while still providing the flexibility to create a true marketing email when necessary. It is especially helpful for supporting sales teams and managing automated communications when dealing with large contact lists. **What do you dislike about Sense?** Sense is genuinely a sales communication tool, though in that regard, there are still some design capabilities that are lacking. **What problems is Sense solving and how is that benefiting you?** Sense has been assisting our team by automating the recruiting process and enabling us to customize sales emails for different audiences according to their profiles. ### 14. Intuitive, Efficient, and Perfect for Bulk Texting **Rating:** 5.0/5.0 stars **Reviewed by:** Samarthaya S. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Sense?** How intuitive and efficient it makes texting my candidates. Smart predictions are accurate and saves time, the interface is clean and easy to use. Best feature is bulk texting which I use a lot. **What do you dislike about Sense?** Predictions can sometimes be repetitive or slightly off. Occasionally it can feel limited in customization compared to other texting apps. Text templates also needs to be added manually which is a miss point. **What problems is Sense solving and how is that benefiting you?** Sending out bulk text message is very easy, also from the analytics it shares the proper response rate which is very beneficial is analyzing reports. ### 15. Sense - Honest Review **Rating:** 5.0/5.0 stars **Reviewed by:** Asim Q. | Associate Talent Advocate, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Sense?** It is really easy to use. It helps saves time by grabbing all the contacts to send text to all contacts at once, **What do you dislike about Sense?** Nothing as such as of now. Will surely share a feedback in case if I find something which I don't like. **What problems is Sense solving and how is that benefiting you?** It saves a lot of time by sending texts to so many contacts at once. Also it is really quick and easy to use. ### 16. Effective communication **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer C. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Sense?** Sense has added a lot of newer customizations when sending broadcasts and journeys. They are always finding ways to improve the services they offer. They are very supportive in being there to help whenever you have a question. The service is amazing. **What do you dislike about Sense?** Sense can improve some of the language they use. It can make it sometimes challenging when creating journeys to get the rules correct. **What problems is Sense solving and how is that benefiting you?** Sense allows me to communincate with easy to all my contacts. It helps solve issues when I am out of the office as well. Being able to communicate helps me do a better job. ### 17. using sense to manage messaging **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Sense?** The main thing that I like and is very useful in my daily work as a recruiter is how it integrates with JobDiva and I am able to message merge multiple candidates. I help to manage all and fetch all the candidates very accurately. I use it a lot for my daily tasks and it works seamlessly. **What do you dislike about Sense?** I dislike the search feature. It never works accurately for me. When I search for a number, I don't know why it brings multiple profiles and I get frustrated searching my old messages by scrolling all the way down. **What problems is Sense solving and how is that benefiting you?** The main problem it solves is that we can reach multiple candidates in a single click. Also, it helps track other employee messaging in JobDiva, which helps take care of the quality communication done by them ### 18. Great and user friendly app. **Rating:** 5.0/5.0 stars **Reviewed by:** Aditya B. | Talent Advocate, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Sense?** Sense is very easy to use and easy to implement in the system. Provides a variety of features which we require to use frequently in the system. It is very easy to integrate and also provide great customer service when needed. **What do you dislike about Sense?** There is a little lag or delay once in a while. **What problems is Sense solving and how is that benefiting you?** It is helping me to get in touch with candidates over text, which helps proper communication and feedback for the same. ### 19. Effortless Multi-Person Messaging, Seamless Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Teela I. | Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Sense?** The upsides of sense are being able to message more then one person at a time. **What do you dislike about Sense?** A little slow at loading at times. Sometimes it would freeze. **What problems is Sense solving and how is that benefiting you?** It benefits me by allowing me to message candidates easily without having to call them. ### 20. Great Texting Tool for Bulk and Individual Messaging with Conversation Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Shad K. | Talent Engagement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Sense?** This is one of the best texting tools I have used. It supports both bulk and individual messaging, and also allows you to track previous conversations with candidates. **What do you dislike about Sense?** The app is missing a calling feature, which would be very helpful if it were added. **What problems is Sense solving and how is that benefiting you?** It has resolved many issues related to candidate text and tracking. With broadcast messaging, we have made several placements, and it also helps us keep track of conversations with candidates. ### 21. Nextaff Houston **Rating:** 4.5/5.0 stars **Reviewed by:** Alejandro P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Sense?** The app works better but something the service is down and is not sending messages, it takes time **What do you dislike about Sense?** Not for now, just that sometime the server is slow **Recommendations to others considering Sense:** Nothing just sometimes make it more faster response the app somtimes crashes **What problems is Sense solving and how is that benefiting you?** Contacting Candidates, fast and you can trust ### 22. Easy to use desktop text program **Rating:** 5.0/5.0 stars **Reviewed by:** Desiree G. | Recruiter, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Sense?** I enjoy being able to see my texts from anywhere. I also like that it allows me to send automated replys when I am out of office. **What do you dislike about Sense?** That I need a different number to use it. But it does forward to my phone so it isn't too much of a big deal. **What problems is Sense solving and how is that benefiting you?** I am able to get messages after hours and respond without giving employees my personal number. ### 23. Sense to textus **Rating:** 2.5/5.0 stars **Reviewed by:** Derek K. | Medical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Sense?** Functionality and good notification / widget refresh. **What do you dislike about Sense?** More steps/ work to get mass texting through. **What problems is Sense solving and how is that benefiting you?** Communication to caregivers without personal information. ### 24. Great tool of communication **Rating:** 5.0/5.0 stars **Reviewed by:** Ronald B. | Onsite manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Sense?** Easy to send message to multiple people. Also it can grab numbers directly form the app so i dont need to search for the phone number **What do you dislike about Sense?** Cant open notification on my phone. it could be easier if I can replay to messages on my phone **What problems is Sense solving and how is that benefiting you?** Send information to multiple associates at once. I do not need to type the message multiple times. ### 25. It's super user-friendly and integrates AI seamlessly! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley R. | Senior Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Sense?** It's super user-friendly and integrates AI seamlessly! User-friendly. I utilize this platform daily in my work. **What do you dislike about Sense?** Occasionally, it fails to synchronize with Tempworks. AI Copilot should also be utilized for communicating with a representative. **What problems is Sense solving and how is that benefiting you?** Obstacles to Effective Communication with Employees ### 26. Easy and Effective Communication Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Lizzie P. | Senior Operations Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Sense?** I like its ease of use and versatile functionality. I have used Sense as a Recruiter, utilizing the messaging function, and as an Admin to manage accounts and campaigns, complete reporting, etc. In both capacities, Sense is easy to navigate and provides an easy way to contact people, both individually and in mass, by text and email, add/remove accounts, set up and edit campaigns, and pull reports. Their customer service is good, always willing to help solve any issues that arise. From a messaging standpoint, the Chrome Extension is very helpful. **What do you dislike about Sense?** I have no real complaints; however, they did update the onboarding process to add a new user with messaging functionality, which requires a little more back-and-forth (signing of forms, etc.). Thankfully, their team is quick and has a good turnaround team, so it has not caused any problems. Also, it would be helpful to make the Extension compatible with Edge for those who prefer it over Chrome. Currently, it only works/is available with Chrome. **What problems is Sense solving and how is that benefiting you?** Sense allivates the need for recruiters to use their own mobile device/number to communicate via text with candidates. This is extremely helpful as most recruiters do not feel comfortable using their private numbers. In addition, Sense also helps us (Sales, Recruitment, and Corporate) to reach large groups of people via mass-emails and their journeys. The journeys are very helpful to reach out to current clients and contractors, provide updates or instructions, conduct surveys for feedback, and referrals, etc. It adds automation into otherwise time-consuming and mundane outreaches. ### 27. Incredibly simple and straight forward **Rating:** 5.0/5.0 stars **Reviewed by:** Bianca H. | Compliance, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Sense?** I truly appreciate Sense because it allows me to contact our employees without having to use my personal cell phone. Sense brings ease to contact, now a days no one really answers their phone if they don't recognize a number, but everyone reads their text messages so it's nice to be able to reach out through Sense and know that any information shared between us and our employees is secured. **What do you dislike about Sense?** Nothing comes to mind when trying to find a downside, Sense works great. **What problems is Sense solving and how is that benefiting you?** N/A ### 28. Excellent technology and user support **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver M. | Recruitment Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Sense?** The level of support provided, things go wrong with all things and there are always teething problems. The team at Sense is happy to delve into the issue, make sure they understand what's going wrong and keep the users updated on fixes. I'm a big fan of the texting functionality and the chatbots that we've been able to implement. It's a large part of my processes now, allowing me to work smarter and focus on things that require my attention. **What do you dislike about Sense?** Larger broadcasts can cause a lag and messenger has a larger memory for numbers than it should, as it should only be able to read what's on the page not what was on past pages. **What problems is Sense solving and how is that benefiting you?** It's solving the issue of formality, which causes candidates to need to compose structured responses which they require time for. The technology Sense has provided means candidates can respond quickly regardless of what they're doing. ### 29. Helpful product for recruiting, minimal downsides **Rating:** 5.0/5.0 stars **Reviewed by:** Emily G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** * I love that the texting product uses the same phone number as my Teams/Work calling number: Easy to correlate a missed call, voicemail, and text all to the same person (as the recipient) * App makes it easy to keep informed on-the-go, or while on lunch, or stepped away from computer * Easy to click a number on a page and send out a text * Good notificaton system - coming from verious places email, browser plug in, and phone app - to never miss a message * Great that you can schedule a future text message - honestly have not used this feature nearly enough but it can have many benefits (pre-interview check in, weekly reminder to submit timesheet, or if you are working on EST and want to set up some texts to PST folks but not until after 8 AM PST, etc.) * Also just a great tool to communicate with candidates in general, not just for initial outreach to potential candidates **What do you dislike about Sense?** * Phone app has a few flaws, and/or opportunities for improved features...... Logs me out frequently. Isn't always up to date therefore can at times require multiple refreshes. I also wish that the app connected to my Teams recent calls/call log. Then I could easily click a number to text it, or make a call from the text. (versus copy and paste). * Desktop app/email system: It would be very helpful if the plugin text could somehow have a link to that candidate's profile in our ATS. Similarly, if the email notification could link you to the candidate's ATS profile. * I personally also wish that the mass text function was simplified - would be great to click numbers on the screen to simply add, versus the plug in auto populating numbers that can sometimes be messy and unclear who they are from etc. **What problems is Sense solving and how is that benefiting you?** In my opinion, the #1 problem it fixes is that our old system used a different phone number for our texts and our calls. Now it makes much more sense (lol pun not intended) for texts and calls to come from the same number ### 30. Sense: inconsistent but can be effective **Rating:** 2.0/5.0 stars **Reviewed by:** Ryan F. | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** I like the convinience of being able to talk to multiple people at once. I also like that I can us emy computer to send sms messages to whoever I need to send it to. **What do you dislike about Sense?** It is very inconsistent. A lot of employees tell me their messages never reach them. There is a certian character limit to a broadcast message for major announcements but I can't send it so I had to turn to WhatsApp broadcasts and there all the employees get the message and there is no character limit and I can attach photos and voice memos. **What problems is Sense solving and how is that benefiting you?** The problem it solves is using a PC to send SMS messages to any brand smartphone. Apple is very ecolocked in their system and so is Windows and Samsung. Sense can reach anyone. ### 31. Simple and Efficient Application **Rating:** 4.5/5.0 stars **Reviewed by:** Linda A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** The user interface is clean and easy to navigate. I love the fact this platform integrates with our ATS and functions within a browser, widget, or app. Its notifications are also effective, but non-intrusive which is really great if you want to keep an eye on your messages without getting distracted or alarmed by them when deep in focus on other work. **What do you dislike about Sense?** Sometimes the "copy" function does not work in the app, so you have to close out of it and then reopen it to access that feature from the app. **What problems is Sense solving and how is that benefiting you?** Allows us to quickly and efficiently mass communicate with candidate profiles in our ATS. It saves a ton of time! ### 32. Very handy for automating and keeping in touch **Rating:** 5.0/5.0 stars **Reviewed by:** Allyson P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** I have utilized the Sense journeys to automate reminders to staff as well as send out important documentation. It has been especially handy when new employees become eligible for something like benefits or sick time, we can have a timed email with documents stored to go out at that time. **What do you dislike about Sense?** The "bubble" floating in my chrome often gets in the way, i would prefer a desktop application so I don't miss notifications and it is not in the way. **What problems is Sense solving and how is that benefiting you?** I no longer need to remember to send out reminders/emails/documents on a certain cadence. Sense handles that for me! **Official Response from Alex Dunn:** > Thanks for sharing Allyson! Feel free to customize your Sense Chrome extension to fit your needs, or use our full web app instead. We've attached some more information in case it's helpful. ### 33. Sense Review **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth G. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** Sense is an asbolute blessing, sending messages out to large groups is hard to do. Sense really helped bring a more personal approach to our employees, it makes connecting with our clients easier and it is used every single day. **What do you dislike about Sense?** I do enjoy Sense, if I didn't I wouldn't use it. I wouldn'y waste my time, I value my time the same as you value yours. **What problems is Sense solving and how is that benefiting you?** When messaging a group, Sense allows me to speak with whomever in first sense rather than 3rd, even when sending a message to 100 people. ### 34. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Mellisa G. | Recruiter, Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Sense?** Sense is the perfect product for team or individual use! Messages are almost as instant as texts. I love the privacy of not having to share my personal number, but not having to have a seperate phone for messaging **What do you dislike about Sense?** When making calls from Sense, your personal number shows on the receivers caller ID. This can be confusing and can lead to unanswered calls if the receiver does not recognize the number **What problems is Sense solving and how is that benefiting you?** Mass texts make it possible to reach everyone with just a few key strokes ### 35. Excellent Outreach Time Saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Tony S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** Reaching out to so many individuals at once is so helpful in recruiting and sourcing. The fact that since helps you keep track of who you are reaching out to so you don't send multiple messages to. The same person is incredibly useful and a Time saver. **What do you dislike about Sense?** I don't dislike anything about sense. Everything works well and it's very intuitive. **What problems is Sense solving and how is that benefiting you?** Communication from employees is greatly increased and an ease for everyone involved. Marketing campaigns flow easily even to clients. ### 36. Great use for recruitment! **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** It allows to texts to comtacys from your ATS system, allowing for a seamless process to broadcast mass messages and grab individuals attentions. **What do you dislike about Sense?** One improvement that could be made includes creation of message templates that can be saved and sent out not sure if this is a feature! **What problems is Sense solving and how is that benefiting you?** Messaging candies allows to communicate when they are at work and cannot accept calls. They are usually more inclined to respond to texts. ### 37. Sense is fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Wiktoria G. | Recruitment Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** I love that fact that it's so easy to communicate with candidates, they respond almost instantly **What do you dislike about Sense?** Nothing that i can think of right now... **What problems is Sense solving and how is that benefiting you?** I often have to contact candidates to confirm their interview availability, and they are unable to answer the phone when they're at work but, sending texts is so much quicker and easier and they almost always respond instantly ### 38. Quick and efficient way to connect with our travelers! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** They have great tools to make reaching out to our traveler's so simple and effective. I get the option to have it send automatic messages that save me so much time but that also help me connect with the traveler more. A win win!! **What do you dislike about Sense?** not a thing, it's been my favorite texting app **What problems is Sense solving and how is that benefiting you?** Not everyone opens their email but this makes is super easy to connect to them through text. It's also a little more casual, you get to connect with them with less formality and they are so much more responsive this way. ### 39. Very poor program **Rating:** 1.0/5.0 stars **Reviewed by:** David G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Sense?** You can set an out of office so it wil sent to people **What do you dislike about Sense?** If I have a long list of people, and I scroll down that list and open a message when I return to the list it takes me to the top of the list. Trash **What problems is Sense solving and how is that benefiting you?** Easliy can communite with candidates ### 40. Sense the Sensible Way to Text **Rating:** 5.0/5.0 stars **Reviewed by:** Maggie H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** The accessabitly with bold, and the fact that its easy to use. We use it on a daily basis **What do you dislike about Sense?** There is nothing about sense that I can say negatively about it. It is very useful **What problems is Sense solving and how is that benefiting you?** It helps us communicate with the newer generation that rely strickting on texting instead of talking on the phone ### 41. Sense Texting **Rating:** 4.0/5.0 stars **Reviewed by:** brian p. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Sense?** Sense is easy platform to use and I like that there is a Chrome extnesiton to make it easier to use. **What do you dislike about Sense?** Some times a little slow to load. Freezes from time to time. **What problems is Sense solving and how is that benefiting you?** Helps us connect with more people quciker. ### 42. Love the convenience! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** We love the convenience of using Sense to send out automatic messages to our associates. The mass messaging feature takes the thinking out of it and the fact that you can have multiple people working from one number is conveint as well. **What do you dislike about Sense?** So far there is not too much we do not like. **What problems is Sense solving and how is that benefiting you?** We do not have to remember to contact people if we set up the automatic feature. We can message a few hundred people each week. ### 43. Decent but needs improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Sasha J. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** sense is a very handy way to communicate with my employees without having to give out my personal number. **What do you dislike about Sense?** It is not always super reliable and doesn't always show messages right away. **What problems is Sense solving and how is that benefiting you?** Not having to use my personal number ### 44. Sense Review **Rating:** 4.5/5.0 stars **Reviewed by:** Hector D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** The way we can use it on mulitipe platforms. **What do you dislike about Sense?** Need a better system to add mulitile people to send the same message **What problems is Sense solving and how is that benefiting you?** Being able to message future texts and having faster reponses to partners. ### 45. Sense has been really helpful as a recruiter to connect with my nurses **Rating:** 4.5/5.0 stars **Reviewed by:** Taylor E. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Sense?** I really like how I am able to communicate with my nurses **What do you dislike about Sense?** sometimes pictures don't always download over sense **What problems is Sense solving and how is that benefiting you?** it helps me communicate with my nurses and build relationships ### 46. Sense is fast and convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge C. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** I like the fact it stays hovering in my browser, making it easy for me to repond to messages and also create new messages. I love how it can collect phone numbers in my current tab making my job easier. **What do you dislike about Sense?** At the moment I havent seen any downsides to sense. **What problems is Sense solving and how is that benefiting you?** Havng a separete number for messages without involing another celular device makes it easy for me. ### 47. Great concept, however major integration with ATS **Rating:** 2.5/5.0 stars **Reviewed by:** Carley L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** The possibility of great function and communication **What do you dislike about Sense?** Integration issues with ATS. Althought they have support to help resolve which is important. **What problems is Sense solving and how is that benefiting you?** Journey's and automating some of our systems. ### 48. Pretty good product for everyday use **Rating:** 3.5/5.0 stars **Reviewed by:** Megan W. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2024 **What do you like best about Sense?** Text blasts, pulling numbers from system to directly text, scheduling texts for later **What do you dislike about Sense?** Message blasts sometimes lag and take some time to send **What problems is Sense solving and how is that benefiting you?** Outreach ### 49. Sense is a valuable tool that has really helped my performance in a producing role. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Sense?** Sense gives me another means of communicating with candidates. It is easy to use and effective. I use it all the time and it does not let me down. **What do you dislike about Sense?** Nothing, it works the way it is supposed to and never gives me problems. **What problems is Sense solving and how is that benefiting you?** Sense is helping me get in touch with candidates, which can sometimes be inconvienient or outright impossible. ### 50. One of the better messaging apps I've used the broadcast feature is great. **Rating:** 4.0/5.0 stars **Reviewed by:** Jordan W. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Sense?** Broadcast and anti spam messaging as well as character management **What do you dislike about Sense?** not super user friendly, intergration isn't the best with some ATS systems **What problems is Sense solving and how is that benefiting you?** Outreach ## Sense Discussions - [Is there any option were we can send group texts](https://www.g2.com/discussions/is-there-any-option-were-we-can-send-group-texts) - 5 comments, 1 upvote - [What is Qlik Sense software used for?](https://www.g2.com/discussions/what-is-qlik-sense-software-used-for) - 5 comments - [View Sense pricing details and edition comparison](https://www.g2.com/products/sense-sense/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-15+18%3A35%3A59+-0500&secure%5Bsession_id%5D=240f705c-14a6-44ff-8784-20def822336f&secure%5Btoken%5D=4799ba9c9d0d97e7f9cad3d07a1e192135aa2292f4790335a1001b0796c6c417&format=llm_user) ## Sense Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Avionté](https://www.g2.com/products/avionte-avionte/reviews) - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Greenhouse](https://www.g2.com/products/greenhouse/reviews) - [ICIMS](https://www.g2.com/products/icims/reviews) - [JobDiva](https://www.g2.com/products/jobdiva/reviews) - [LaborEdge](https://www.g2.com/products/laboredge/reviews) - [Microsoft](https://www.g2.com/products/microsoft-2025-10-29/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Oracle America, Inc.](https://www.g2.com/products/oracle-america-inc/reviews) - [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [SAP SuccessFactors Recruiting](https://www.g2.com/products/sap-successfactors-recruiting/reviews) - [SmartRecruiters](https://www.g2.com/products/smartrecruiters/reviews) - [TargetRecruit Applicant Tracking System](https://www.g2.com/products/targetrecruit-applicant-tracking-system/reviews) - [Workday Recruiting](https://www.g2.com/products/workday-recruiting/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) ## Sense Features **Basics** - Reporting - Interoperability - Performance **Platform Basics** - Interoperability - Performance **Platform Functionality** - Sourcing and Candidate Identification - Job Posting - Interview Scheduling - Applicant Tracking **Platform Content** - Automation - File Sharing - Customizability **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Candidate Management** - Automation - Filtering - Automated Matching - Resume Management - Client Portal **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **AI Core Recruiting ** - Automated Resume Screening - End-to-End AI Recruiting Workflow - Adaptive AI Model Refinement - Human Oversight **Basics** - Interoperability - Reporting - Mobility **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Content** - Automation - Reminders - Email Template - Booking - Rescheduling **Platform Basics** - Interoperability - Performance - Integrations **Platform** - Live chat - Integrations - Branding - Analytics - Role-based access - Collection of information **Communication** - Candidate Portal - Job Posts - Email Integration **Agentic AI - Recruiting Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **AI Interviewing & Assessment** - AI-Enabled Interviews & Assessments **Performance** - Performance - Monitoring - Reporting **Content** - Automation - File Sharing **Platform Performance** - Reporting - Monitoring **Platform Content** - Candidate Relationship Management - Employer Branding - Social Recruiting **Onboarding** - Onboarding - Assessments **Generative AI** - AI Text Generation - AI Text Summarization **Job Content Creation** - AI-Generated Job Descriptions **Additional Functionality** - Mobility - Dashboard - Task Management **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Performance** - Automation - File Sharing - Reporting **Analytics** - Pipeline Dashboards - Analytics Reports **AI Candidate Interaction & Outreach** - Automated Interview Scheduling - Conversational Chatbots & Virtual Assistants - AI-Driven Outreach & Follow-Ups **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform Additional Functionality** - Dashboard - Mobility **AI Candidate Evaluation & Insights** - Recruiter Decision Support - AI-Based Candidate Ranking - AI-Based Candidate Assessment ## Top Sense Alternatives - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - 4.2/5.0 (1,175 reviews) - [Grayscale](https://www.g2.com/products/paylocity-grayscale/reviews) - 4.5/5.0 (504 reviews) - [Zoho Recruit](https://www.g2.com/products/zoho-recruit/reviews) - 4.4/5.0 (1,784 reviews)