I like that Scribe offers different options to share information, whether it's written, or a movie, or through guide me mode. It provides so many different options that cater to how people learn, allowing everyone to get the necessary information in a way that best fits their learning style. I also appreciate how easy it was to set up Scribe; I needed no help at all. Review collected by and hosted on G2.com.

I don't like that for the best workflow, everyone on my team would need an account just to view scribes. But I've been able to work around that by making it to where anyone who has the link can view. They don't need a Scribe account. I just want them to be able to see the scribe that was made. Review collected by and hosted on G2.com.

What I like best about Scribe is how quickly it turns real workflows into clear, step-by-step documentation without interrupting the work itself. It makes it much easier to capture processes as they happen, which has been especially helpful for my role documenting operational and administrative workflows The interface is straightforward and sharing guides with others is simple. Review collected by and hosted on G2.com.

One limitation is that Scribes often require manual cleanup after recording, especially when sensitive information needs to be removed or when the captured steps include unnecessary clicks. The editing tools are functional but can feel somewhat limited when trying to make more precise adjustments. Review collected by and hosted on G2.com.

I like that I can screen-capture something and have it immediately turned into a step-by-step guide, which I can then share in multiple formats. Review collected by and hosted on G2.com.

I’d like a dedicated button to start my scribe instead of having to tap the screen. Having to click on the screen has caused a few false starts for me. Review collected by and hosted on G2.com.

I love how easy it is to use. It's intuitive and easy to edit screenshots and add annotations. I like that you can link to headers. Review collected by and hosted on G2.com.

I wish:

- You could turn off the Magic Edits functionality. I always Undo All changes anyway. I would rather just see my raw Scribe from the beginning and toggle this setting off.

- Subheadings were available. This would be GOLD.

- You can add your own custom icon that shows next to the title.

- You could paste in screenshots more easily within the Scribe that you took independently of the Scribe (not necessarily having to upload) Review collected by and hosted on G2.com.

I really like how Scribe significantly cuts down on the time it takes me to create a high volume of SOPs and makes it straightforward to review and make minor edits before finalizing. Also, it's great that I can easily share SOPs with people who don't have a Scribe account via a link. I appreciate that it can track my steps across multiple platforms at the same time, not just one window. I love that it automatically screenshots and adds click indicators. The AI-powered descriptions/instructions that are automatically created are the best part. The initial setup was very quick and easy. Review collected by and hosted on G2.com.

Sometimes the desktop window glitches when you're scrolling through steps as you're actively capturing, but it is still usable. It just flashes rapidly and moves the list up and down if you start deleting steps and scrolling in that window. Review collected by and hosted on G2.com.

Scribe is straightforward and easy to use, and I really appreciate the time it saves me when writing SOPs.

Embedding through SharePoint seems easy enough, and I like that if a Scribe is updated, the embedded version follows those updates.

I also really appreciate the webinars, because they teach functions I probably wouldn’t have tested or known about otherwise.

I haven’t noticed any lag when using Scribe, even when uploading from the desktop app. I’ve done a capture with over 100 steps; there was a small wait time, but nothing dramatic.

I can’t really speak to the pricing since my company pays for it. That said, I was part of the original discussions, and I do believe the price is worth it. Review collected by and hosted on G2.com.

One thing I don’t personally like is the Smart Edit function. I don’t like that it removes steps automatically, and I usually click “redo steps” because I’d rather take the extra couple of minutes to review things myself. It would be more helpful to me if the AI suggested what it thinks is redundant (for example, with text next to the capture), instead of removing steps automatically.

Oh, and I liked the old Scribe logo better—it was more colourful :) Review collected by and hosted on G2.com.

Capturing with Scribe essentially allows you to capture needed materials for an SOP and outline the document at the same time. The amount of time this saves you as a creators scales with the size of the documents you are creating. Review collected by and hosted on G2.com.

- The AI polishing process is triggered automatically. This actually adds time to the process for very simple documents. The polishing process is valuable, but users should have the option to trigger it manually instead of it happening by default.

- The UI is the weakest feature of Scribe. You get diminishing returns the more folders you use for organization because the menu becomes cluttered. Resizing of navigation panels, to my knowledge, also isn't possible. Moving a Scribe or a Page to a new folder is a hassle because selecting "create new" when you have navigated to the folder you want still puts the new creation in uncategorized, so you have to move the new creation manually by dragging it to the appropriate folder---which again, becomes harder process the more folders and subfolders you have in your Team. Review collected by and hosted on G2.com.

It easily captures the screenshots I need to include, and it also generates some useful starter text that I can build on. Review collected by and hosted on G2.com.

The auto-generated text is sometimes quite inaccurate and will require a lot of human interference to correct. As well, it slows my computer down quite a lot when Scribe is running. Review collected by and hosted on G2.com.

I use Scribe to create click paths for my clients and it makes documenting what clients should do much easier, speeding up the creation of training and user guides. I like that the raw data of instructions is created at the speed it takes me to do a task. I think it's cool that you could also record a video at the same time, if that's what your client needs. It's automatic double-tasking! Compared to what we used to do with Loom, Scribe makes it a lot simpler since you can just delete the steps you don't need without having to re-perform the work. Plus, the initial setup was super-easy since a co-worker did it for me. Review collected by and hosted on G2.com.

The descriptions for what I do in Scribe are very scenario-specific e.g. "Type Sarah" instead of "Type a first name". I don't know how to improve that ultra-specific description for each step. It's easy enough to edit the instructions, or to provide an overall instruction for anyone using the guide to understand the context. Review collected by and hosted on G2.com.

It is very helpful that scribe documents every clip. After getting the clips together, it uses AI to streamline your scribe. You need to do an action once, and it is recorded and can be used. Review collected by and hosted on G2.com.

Nothing. Everything is very straightforward and smooth. Review collected by and hosted on G2.com.