Scribe Reviews & Product Details

I love how easy it is to use, and even more than that, how simple it is to follow the guides. Review collected by and hosted on G2.com.

Honestly, I don’t have anything I dislike about Scribe or any of its functions. Review collected by and hosted on G2.com.

It can automatically create training guides for customers after system demos, which saves me the time and effort of having to create them manually. Review collected by and hosted on G2.com.

The guide has Scribe branding all over it, and it would be great if we could customize it to match our own company branding. Review collected by and hosted on G2.com.

I really like the ease of being able to create training materials for my company simply by having Scribe capture the clicks I do on my browser. The ability for me to work while having Scribe capture every step that I'm doing and then me being able to put it all together on a training document, and editing as I see fit, makes everything so much more efficient for me. Review collected by and hosted on G2.com.

Absolutely nothing! It's been so wonderful for me so far! Review collected by and hosted on G2.com.

I love how Scribe is very user-friendly, making it easy to navigate and utilize for creating effective training materials. Its highly editable nature is fantastic, allowing me to customize content easily, and the ability to redact sensitive information ensures privacy and security, which is a crucial feature for sharing instructional content. I greatly appreciate how Scribe follows every click, automatically recording screenshots and information, saving a significant amount of time since I don't need to manually capture screens or indicate where to click. This automation is a huge time saver for me. The initial setup was also impressively easy; I was able to create my first scribe without any issues or additional training required, which speaks volumes about its intuitive design. Overall, these features make Scribe a highly effective tool that I would undoubtedly recommend. Review collected by and hosted on G2.com.

I think the click dot is a little large. So that could be editable. Review collected by and hosted on G2.com.

I find it extremely easy to use. I have many clients with different systems, and web version is great for documenting processes across the various platforms. It has become my go to every time I start working with a new client. The ability to combine steps is nice. I would recommend to anyone that needs to document processes. So much cleaner than using word or excel. You can do voice transcription as well. Review collected by and hosted on G2.com.

i would be nice if the web version let you also take snapshots of desktop applications . ( for instance if you download a file from the web and open to use it) Review collected by and hosted on G2.com.

I love that I can perform the task and as I am doing it, and easy to follow guide is created. This saves me at least an hour for each SOP I make. I do not have to go through and make screenshots anymore. I love the editing options for the images. Making a step by step guide has never been so fun. The fact that someone can ask to be guided (almost by hand) while they follow the SOP is the cherry on the top. Review collected by and hosted on G2.com.

The only downside is it is proactive of taking snippets of everything you do, so there can be a lot of deleting unnecessary steps when you are completing the SOP. Review collected by and hosted on G2.com.

I appreciate how intuitive and easy to use Scribe is. The ease of making changes enhances my workflow, and the availability of both a website extension and a desktop application broadens its usability. Scribe excels in capturing instructions or creating "How To" documentation, eliminating the cumbersome process of manual screenshots and formatting. It efficiently automates these tasks, streamlining the procedure documentation process. Additionally, modifying and correcting mistakes is straightforward, which makes the tool very user-friendly. The initial setup process was remarkably simple and quick, taking only a few minutes. Transitioning from the built-in tools of macOS and Windows, Scribe offers a much more efficient documentation experience. Review collected by and hosted on G2.com.

I don't like the limitations regarding the customization of documentation in Scribe. Specifically, the inability to upload a company template and have the software automatically follow that formatting, including logos, font type, size, and so forth, is a challenge. This missing feature means additional manual work must be done to ensure documents meet company standards. Review collected by and hosted on G2.com.

How simple it is to use and create a SOP in minutes! Review collected by and hosted on G2.com.

Editing sometimes can take some time because the captions are so basic like "click here". Review collected by and hosted on G2.com.

I truly appreciate how much time this software saves for both my team and our entire company. As a creative agency, we launch several platforms each year for our clients, and this tool has eliminated the need for extensive training, documentation, and post-launch support from our usual processes. Scribe is genuinely saving our team hours! Review collected by and hosted on G2.com.

The software can get a little bit slow when the procedures or steps get lengthy. Review collected by and hosted on G2.com.

I like that Scribe is simple to use and the tools for editing are excellent. Having the ability to hide confidential information provides accurate SOPs for clients. I also appreciate that the initial setup was easy. Scribe saves me time from using snip and even scheduling client calls for training. Review collected by and hosted on G2.com.

I would like an update on using the tools. If I make a selection on color, size, and style I would for it to save it for the entire process. Now I have to remember all the selections I previously made and select. I do use Snip tool. Because Scribe at times can't capture a dropdown list. Review collected by and hosted on G2.com.