Scribe Reviews & Product Details

I appreciate how easy Scribe is to use, with a very smooth and efficient process. The interface is very clear and user-friendly, making it accessible even for someone who's not very technical. It's really good for taking screenshots, pasting them into documents, and properly formatting descriptions for each step. I value how understandable the final output is for users, as the combination of visuals and written steps makes it accessible for different learning styles. Everything is clearly shown, which is incredibly helpful. The initial setup was pretty simple, and I got the hang of it immediately. Review collected by and hosted on G2.com.

When capturing screenshots, it doesn't work well because it creates a step even when I click outside the box. There are multiple duplicate steps created just from clicking the mouse button. That's something that can be improved. Review collected by and hosted on G2.com.

I find Scribe incredibly beneficial for writing SOPs and playbooks, as it helps keep our systems clear and consistent. I really like using Scribe for onboarding and sharing processes with our contractors, ensuring they understand everything. It's also great for holding my internal executive team accountable to consistency in our systems. I also love how it saves me a ton of time compared to taking a lot of screenshots and making guides manually. The Pro version's ability to blur parts of the screen is really great when making processes, especially when I need to redact client data quickly. I appreciate how easy it is to use and how fast it is, as it just saves me time overall. Review collected by and hosted on G2.com.

I like the interface for sharing within the Scribe account, but sometimes I want to integrate it with software we already use, like Trainual or import it into a Google Doc, since teachers use that a lot. Review collected by and hosted on G2.com.

I like the feature in Scribe that lets me capture images and steps while performing a task. This really saves me time and reduces the effort needed because I don't have to go to various places to capture screenshots, save them, and then upload them to craft the article. It captures the images automatically, and I can just delete what I don't need. It was also super easy to get Scribe set up initially. Review collected by and hosted on G2.com.

I wish I could view my library of content in a side tab. So that I could easily grab what I need when I need it. Review collected by and hosted on G2.com.

The time saving benefits of using Scribe are undeniable. I was previously using what I thought were excellent tools for screen capture - and they are - but using Scribe has cut the time it takes me to make a guide down to a fraction of what it used to be. Hit capture, do the thing, make a few edits - bam, done! Importantly for someone who already has a million tools, it took almost no setup and virtually no time to learn. Once signed up I was creating & sharing Scribes in minutes. Review collected by and hosted on G2.com.

I would love to see a built-in feature to use your own custom domain for Scribe sharing links. Some more robust options for organising your Scribes, such as folders, would also be nice. Finally, the integration with Confluence has some issues, but, to be fair, I'm not sure if those are on Scribe's side or Confluence's. Review collected by and hosted on G2.com.

I love the ease of use and how flexible it is. I also love the strong customer-focus aspect of it. I had used Scribe in a previous role, and was reached out to by their team for a customer-insight session since I was a Power User. They had taken my feedback seriously and even implemented a few features. In my new role now, I'm so happy we get to use Scribe! I've requested for it to be added as a tool to be used since my first week. Great tool for both internal teams and external teams. Review collected by and hosted on G2.com.

There are a few small gripes where I wish the 'default color' used for annotations (like the touch-point or arrow) could be pre-set as a preference. And I wish there was a way to add your own image for the icon photo next to the Scribe Name. Review collected by and hosted on G2.com.

Scribe makes recording steps very seamless, it does a good job of capturing forms where there is both text and clicking. It does an especially good job with user interfaces where there are a lot of items to click through that pop up on screen. Review collected by and hosted on G2.com.

The ability to export scribe to other formats for consumption could be better (like taking it to PDF or Slides and other formats where you might want to do additionally editing or delivery). Review collected by and hosted on G2.com.

I really love how easy Scribe is to use. The capturing is accurate and fast, and editing Scribes is easy, even if it's a bit tedious at times. I like that we don't have to worry about formatting when creating the final procedure, as it's all automatically in the Scribe format. The features for editing images are robust, including redacting and editing the click targets. It takes out a lot of the building of SOPs by automatically recording screen grabs, clicks, and typed words, and it provides a clear, repeatable, and uniform procedure. The initial setup was super easy, kind of a plug-and-play experience, with the Chrome extension and desktop capturing both being very easy to use. Review collected by and hosted on G2.com.

It would be nice to be able to take existing procedures that we already have and have them be converted into Scribes using AI or something like that. It also would be nice to be able to export Pages. Additionally, there is a step limit where Scribe will automatically stop capturing, it would be nice if you had more steps/longer for more detailed procedures. Review collected by and hosted on G2.com.

Easily makes documentation with properly zoomed in and cropped screenshots. Also allows users to easily manipulate steps to add, remove, or reorganize steps and modify descriptions Review collected by and hosted on G2.com.

Sometimes you have to really cut out a bunch of extra steps it captures if you have not practiced the steps before the recording because it truly captures every click and typing act you do. Review collected by and hosted on G2.com.

Scribe takes a task I usually procrastinate on, documentation, and makes it much less painful. Instead of having to run through a “sample case,” I can create a Scribe while I’m doing the real process in real time. I like that it captures steps as I work and turns them into something clear and usable without interrupting my flow. The transcription piece has been especially helpful since I tend to narrate my processes anyway, so talking through what I’m doing and having that turn into documentation feels very natural. The screenshots and step-by-step format also make it easier to share instructions with people who have different levels of technical comfort. Review collected by and hosted on G2.com.

Because it captures everything, it can sometimes capture too much. If I move quickly, correct myself, or jump around, I usually need to go back and clean things up. I’ve also had moments where I forgot to stop a capture or accidentally deleted an active process mid-task. I wish there were a way to recover or access an accidentally deleted capture in the moment before it’s saved as a Scribe, even briefly. Editing is straightforward overall, but longer workflows still take some time to polish. I’d also like more flexibility in formatting for situations where the documentation needs to be more formal or externally facing. Review collected by and hosted on G2.com.

User friendly interface, easy to use without the need to read through manual or whatever to learn. And can share the link to other readers but I still can amend and update the content as needed. Review collected by and hosted on G2.com.

there is version history that you can load back your previous save, while sometimes I wish to load back just the previous step that I made it wrong but seems that I cannot do this. Review collected by and hosted on G2.com.