Scribe Reviews & Product Details

What I like best about Scribe is how quickly it helps create clear, step-by-step documentation. The automatic capture of workflows and screenshots saves a lot of time compared to manual documentation. It’s very easy to use, requires minimal setup, and produces clean, well-structured guides that are easy to share with team members or clients. This makes it especially useful for process documentation, training, and onboarding. Review collected by and hosted on G2.com.

While Scribe is very helpful for creating documentation quickly, customization options for formatting and design are somewhat limited. In some cases, the automatic step capture may include unnecessary steps that require manual cleanup. Additionally, access to more advanced features is restricted to paid plans, which may be limiting for smaller teams or individual users. Review collected by and hosted on G2.com.

I love the simplicity of being able to make workflow documentation and then edit how much or how little of each screen the viewer can see. I also enjoy the ability to create video tutorials that walk you through each step of a process. Our team finds it extremely easy to use the system with little to no guidance. I personally use Scribe at least 1-2 times per day for creating workflow guides for my team. We easily integrated into our environment with zero training required! Implementing Scribe required zero downtime. Review collected by and hosted on G2.com.

I cannot export video files. This would be extremely helpful in my environment. Review collected by and hosted on G2.com.

I like the ease of use of Scribe. I also like how the click graphic appears, as it helps draw attention to exactly where to go. The descriptions work pretty well, though some minor tweaking may be necessary. It was very easy setting up Scribe, and there wasn't anything challenging about it. Review collected by and hosted on G2.com.

The only thing I would say is that it's necessary to get the upgraded Scribe that you pay for because the free version doesn't work as well. Not that it doesn't work, but you don't get as many features. The only thing I'd like to see with the free version of Scribe is to move the click graphic, allowing users of the free version to have a little more usability. Review collected by and hosted on G2.com.

I like that Scribe is easily shareable and device-friendly. It's easy to use, and I appreciate that you can edit SOPs easily afterward. I also like that it grabs the logo or design from the company when I'm creating SOPs or a step-by-step guide. It's great that everything is in one place, making it easily accessible and intuitive to follow. The initial setup for Scribe was very easy, which I found really convenient. Review collected by and hosted on G2.com.

{"The export feature is clunky and doesn't respect the quality of visuals when live.","Downloading PDFs is complex, and I don't want bloat in the files.","There are long load times and bugs when organizing files, sometimes causing them to not copy properly or copy twice.","Voice transcription is laggy and delayed, lacking flexibility in transcribing text.","Importing manual SOPs into Scribe is too time-consuming, making it difficult to turn them into Scribes."} Review collected by and hosted on G2.com.

Scribe can easily capture an entire process as you perform it and automatically adds text. It presents processes in a much more professional manner than the traditional screenshots in Word documents that we were using and is far quicker.

The option whether to do voice capture or not is great as you can add deeper narrative by talking as you go. Review collected by and hosted on G2.com.

Whilst you can crop the images, the space that the image takes up on a scribe remains the same and takes up a large proportion of the screen. It can make it quite onerous to scroll through long sequence of simple instructions where you really only need a snippet of a message box or menu drop down i.e. the image takes up the same space whether you are capturing a whole screen or a simple pop-up box. Review collected by and hosted on G2.com.

I like how easy it is to use. You turn it on and it just works, tracking your clicks, even changing tabs if you have to go back and forth. I also like that you can edit it, so if you make a mistake, you can correct it without having to do it all over. Review collected by and hosted on G2.com.

It can be a touch slow in picking up on things. Review collected by and hosted on G2.com.

I like how easy Scribe is to use. Creating a process by just clicking through my normal workflows is straightforward, and I appreciate the ability to edit the processes after the initial creation. Review collected by and hosted on G2.com.

The amount of resources Scribe takes on my device is quite high. I run it on a PC at work, and it always seems to completely bog down my system. Review collected by and hosted on G2.com.

I use Scribe to create knowledge base articles, and it makes documenting my steps really easy by doing it automatically. I love that I don't have to manually type out information, take and mark up pictures, or organize everything myself. The screen recording and export functions are valuable since they save me time by doing all the tracking and organization for me. Review collected by and hosted on G2.com.

I don't like that the export options don't allow me to export directly into my support tools. Also, the way the information is provided in the exported PDF doesn't allow me to copy and paste cleanly. Review collected by and hosted on G2.com.

I like that Scribe is free to use on the browser, letting me create a few things before deciding if I want to upgrade to the premium version. The premium option allows me to do a lot more. The app is really useful because I can click one button, and it’s always ready to create another process whenever I think of one. Scribe records everything on the screen, making things faster and simpler and reducing the hassle of getting everything down on paper. Review collected by and hosted on G2.com.

Nothing, it achieves everything that it sets out to. Perhaps in the future, an AI tool to create the notes a little better would be helpful. Review collected by and hosted on G2.com.

I like that I can use the desktop app and the Google Chrome extension, and I like the ability to choose what it can see. I also really like that I can redact any personal information to protect privacy, while still showing exactly what's needed. I appreciate how quickly and easily I can use the features, just by clicking a button. I also enjoy being able to transcribe using my voice, making it straightforward to explain what's needed for each step. Review collected by and hosted on G2.com.

The only thing I would say is that when creating documents, it would be nice if I could add a Scribe step in there where it can automatically take screenshots, versus me having to link a scribe within the document. But I don't have any complaints. Review collected by and hosted on G2.com.