Easy to make complete SOPs for anything that it software intensive. It is also great that it has the ability to blur sensitive information while creating Scribes. This saves a lot of time on the backend.

Most of the items I have used it for are Chrome based and it offers an easy extension to start creating Scribes which is nice also.

The pricing is just right as well, I am willing to pay this amount to easily create new SOPs to relay information to my team.

The AI cleanup feature of Scribes in nice as well. I do not need to add a lot of extra details once the AI cleans up a document. Review collected by and hosted on G2.com.

Easy to use and fairly intuitive. I would like it if had more integrations with Google for easy upload and sharing to my team. Review collected by and hosted on G2.com.

Easy to use UI. I am easily able to document Salesforce processes because of its integration with the app. Scribe is able to detect the duplicate steps because it uses AI and remove redundancy. My company uses it for its reasonable pricing.

It helps me document a process in 2–5 minutes; otherwise, it would take me about 30 minutes to 1 hour to write out the instructions and capture screenshots for everything I need to document. Review collected by and hosted on G2.com.

I think the documentation around how to use Scribe could be improved, especially in terms of clarity and ease of understanding and also moving the scribes from one place to another - there should be an option on a scribe to do it. Review collected by and hosted on G2.com.

Very user friendly across several different software programs. It's use with QuickBooks Online and Double have been very helpful for our company in preparing system guides. Extremely helpful with onboarding employees in assisting with their training giving them access to click by click instructions on how we preform day to day tasks and workflows. Review collected by and hosted on G2.com.

So far I haven't found many downsides of Scribe. I have only been using it for about a month, but so far I don't have anything negative to report. Review collected by and hosted on G2.com.

It is a tremendous time saver. Much faster than inserting screenshots in PPTs. Allows you to create interactive guides as well, not just static screenshots. the guide me feature is very useful. Review collected by and hosted on G2.com.

It would be helpful if you could organise your scribes, currently the UI on the main screen puts them all into one large bucket, if I have created pages, then I would like to be able to have the pages and then the associated scribes placed under them, sort of like folders and subfolders. Review collected by and hosted on G2.com.

The automatic screenshot capture feature, which also captures where on screen it was clicked, or what should be typed in.

The UI is easy to navigate, both as an editor and a user.

Scribe has a good introductory price, and I was able to get a one-month free trial. Review collected by and hosted on G2.com.

The integrations can be improved a bit I would say. I had trouble starting the app using Google Chrome. It threw a Javascript error when I hit record. But in reality, it was running in the background and ended up capturing a lot of things I didn't need to capture.

The UI can be somewhat janky when editing screenshots.

I encountered a lot of slowdowns when editing an already captured screenshot, where it would take time to replace a screenshot. Review collected by and hosted on G2.com.

I love using Scribe for how it records the specific clicks and highlights on the screen, making it easy for our teachers to follow along. The setup was super easy, and its intuitive interface is very user-friendly. Additionally, the cost provides great value, making it accessible to many. Review collected by and hosted on G2.com.

{"I had the misconception that the software recorded audio instead of using AI for transcription, and I wish this feature was included in my subscription cost.","I would like the opportunity to have audio transcriptions or recordings that can be attached to my scribes, as some learners appreciate hearing voice alongside reading.","It would be beneficial if Scribe added the option to edit downloaded documents directly in the platform instead of needing to use Microsoft to edit for privacy and then convert to PDF."} Review collected by and hosted on G2.com.

This saves me so much manual work - Scribe is EASY to use, and I no longer need to use 3-5 pieces of software to put together a guide. I also like how consistent and professional the results are. Review collected by and hosted on G2.com.

I wish there was an easier way to combine multiple scribes for very long processes Review collected by and hosted on G2.com.

It makes it very easy to create tutorials and step-by-step instructions for how to do a process or use a piece of software. The desktop app and browser plug-in are very easy to use and produce great results with accurate text based descriptions based on my motions and clicking on the screen. It is easy to share a link to the scribe or create a PDF to share afterwards. Review collected by and hosted on G2.com.

Sometimes some of the steps disappear from the final scribe. I have had to redo the same process multiple times because some critical steps disappear. The app and AI think it is not necessary, but the steps are in-fact necessary and important to the process I was trying to show. Review collected by and hosted on G2.com.

The most helpful tool in Scribe is the AI that reviews the guide I just captured and tweaks and adjusts it before I have to make any changes. It makes editing the guides I’ve just created a breeze. The guide I’m creating is for a web-based system, and the browser integration is easy to set up and simple to use. Review collected by and hosted on G2.com.

Editing guides after they’ve been created can be quite tricky. You have to make sure you’re in the right section while making changes, and it’s easy for small edits or additions to get thrown in without any proper checking or review. Review collected by and hosted on G2.com.

The user readability is so easy to follow. The combination of visuals and texts facilitates the process to follow along SOPs. Moreover, the ability to edit the steps and add other features than just the steps make the guides extremely detailed. The screen capture that fully integrate the user discard the confusion of any features that may not be available. Review collected by and hosted on G2.com.

The downsides are that the desktop app stays open regardless if you close it. Review collected by and hosted on G2.com.