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4.5 out of 5
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SAP SuccessFactors
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SAP Success Factors
677 SAP SuccessFactors Reviews
3.9 out of 5
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Overall Review Sentiment for SAP SuccessFactors
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KR
Karen R.
Senior Manager Human Resources
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
What do you like best about SAP SuccessFactors?
When installing SuccessFactors, we were consolidating three unique platforms for tracking global learning. It was time consuming to monitor and track training. During our implementation, the support from our installation consultants was valuable as they helped us to understand the importance of our project plan and associated milestones. We were very happy to be able to align learning to our business process. Review collected by and hosted on G2.com.
What do you dislike about SAP SuccessFactors?
Our experience with SuccessFactors was overall very positive, I am hard pressed to think of anything I disliked with the product. Review collected by and hosted on G2.com.
UI
Verified User in Information Technology and Services
Enterprise(> 1000 emp.)
RM
Ruth A M.
WAH On Air Sales Professional eCommerce
Human Resources
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about SAP SuccessFactors?
Our clients has provide great feedback on the Recruiting and Performance Models, i.e. reliable customer support, expert admins to assist with mission critical items. Review collected by and hosted on G2.com.
What do you dislike about SAP SuccessFactors?
Haven't encounter any dislike or hear any from our clients. Review collected by and hosted on G2.com.
EO
Verified User in Oil & Energy
Enterprise(> 1000 emp.)
What do you like best about SAP SuccessFactors?
The modules are straight forward, easy to use and share within the business Review collected by and hosted on G2.com.
What do you dislike about SAP SuccessFactors?
Need to work on reporting out of the modules, better linking between data sets within Successfactors Review collected by and hosted on G2.com.
UN
Verified User in Non-Profit Organization Management
Mid-Market(51-1000 emp.)
What do you like best about SAP SuccessFactors?
Lots of features and options.
We use it for performance evals and salary management. Review collected by and hosted on G2.com.
What do you dislike about SAP SuccessFactors?
Some of the processes are cumbersome and not user friendly. What to enter at different steps within certain processes were not always clear. Review collected by and hosted on G2.com.
HR
Heidi R.
Sr. Benefits Analyst
Information Technology and Services
Enterprise(> 1000 emp.)
What do you like best about SAP SuccessFactors?
Excellent customer support (platinum support and user community) Review collected by and hosted on G2.com.
What do you dislike about SAP SuccessFactors?
Not as well integrated with the Leaning Management System as we would like. Review collected by and hosted on G2.com.
II
Verified User in Insurance
Enterprise(> 1000 emp.)
What do you like best about SAP SuccessFactors?
The intuitive and easy-to-follow unser and administrator interface making working with the system very user-friendly and help drive user acceptance. Review collected by and hosted on G2.com.
What do you dislike about SAP SuccessFactors?
Some of the processes, especially on the administrator side, are complex and require a large amount of process optimization. This is not a show-stopper but does make implementation a resource-intensive task. Review collected by and hosted on G2.com.
CH
Verified User in Human Resources
Mid-Market(51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about SAP SuccessFactors?
The best feature of SuccessFactors is the intuitive GUI. The way all your alerts are available just a click away on your home screen is just beautiful! Review collected by and hosted on G2.com.
What do you dislike about SAP SuccessFactors?
Sometimes, certain things we want are not available as standard features and workarounds become common place. Review collected by and hosted on G2.com.
IR
Verified User in Retail
Enterprise(> 1000 emp.)
What do you like best about SAP SuccessFactors?
They have a great product- each with a lot of capability and features. Some of their product experts have a lot of great insight and knowledge of the best practices. Review collected by and hosted on G2.com.
What do you dislike about SAP SuccessFactors?
Their support is lacking, you have to go through several layers, each time repeating the issue and context before something is resolved. Release management is not great- a new release can break a process even though it is not supposed to. Review collected by and hosted on G2.com.
UI
Verified User in Internet
Small-Business(50 or fewer emp.)
What do you like best about SAP SuccessFactors?
- Suggested text when writing a review. The tool give you great suggestions for text based on benchmarks established for how you feel the employee is performing an area as a whole.
- Ability to manage basic merit based pay increases. Review collected by and hosted on G2.com.
What do you dislike about SAP SuccessFactors?
- Navigation makes it difficult to get to where you want to go
- Administration was heavily dependent on Success factors services team. It was very labor intensive to set up the annual review process and wasn't easy to make changes to the process after it was launched. Review collected by and hosted on G2.com.
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