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Salesforce CRM
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23,259 Salesforce Sales Cloud Reviews
Overall Review Sentiment for Salesforce Sales Cloud
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The platform supports workflow automation, including task assignment, email notifications, and approval processes, which significantly boosts productivity. Review collected by and hosted on G2.com.
While powerful, the platform can be complex to fully implement and utilize without proper training. Review collected by and hosted on G2.com.
Reminders, account summaries, next best actions are all vital to the ability to spend more quality times with potential customers. Integrated zoom calls with AI summaries are the very best. Review collected by and hosted on G2.com.
Wish there were a more readily a ailanle way to read ROI. Review collected by and hosted on G2.com.
They're the industry leader for good reason and Salesforce relentlessly improves the capabilities of their selling platform. Review collected by and hosted on G2.com.
The flexibility of the platform can be both an asset and liability. Sound design has to begin with sales processes so that things don't get overcomplicated in the CRM. Review collected by and hosted on G2.com.
I love the powerful workflows that help make my sales teams lives easier. I'm also a big fan of the AI components. Review collected by and hosted on G2.com.
I don't have many downsides. I would just mention that to paint the full customer 360 you will also need other clouds. Review collected by and hosted on G2.com.
Sales Cloud is so easy to use and easy to setup. With the automations there is nothing you can automate. It fits for every company that has a sales process! Review collected by and hosted on G2.com.
Sales Cloud price is high for the small businesses. Review collected by and hosted on G2.com.
I love how easy the UI is to tracks customer data and be able to see sales visually. It also makes it simple to collaborate and track tasks. Review collected by and hosted on G2.com.
There's not much I dislike. Reminders of how to increase possibility of sales. Review collected by and hosted on G2.com.
I love that I can track conversations that I've had with clients, using Einstein conversation insights, summarizing meetings and offering actionable insights and next steps. Review collected by and hosted on G2.com.
Takes a long time to learn and understand what is possible. Review collected by and hosted on G2.com.
It has been a grate platfotm to improve our prospect process.
Also it helped to introduce the implementation of big platforms instead of internal development.
It has been disruptive in the institution Review collected by and hosted on G2.com.
I think we can work on improving the use or cost of salesforce Review collected by and hosted on G2.com.
Comprehensive Customer Management: Sales Cloud centralizes customer data, giving sales teams a complete view of interactions, communication history, and customer needs. This helps in building stronger customer relationships and offering personalized experiences. Review collected by and hosted on G2.com.
Customization Complexity: While Sales Cloud is highly customizable, setting it up for specific business needs can be complex and time-consuming. Customizing workflows, reports, or integrations often requires technical expertise or hiring a Salesforce consultant. Review collected by and hosted on G2.com.
Sales cloud gives you all the tools you need to deliver what is needed to prospects. Review collected by and hosted on G2.com.
Nothing I can think of. Salesforce is very customizable so it can be tuned to work for all users. Review collected by and hosted on G2.com.
