Salesforce Revenue Cloud Pros and Cons

As a Admin I really loved the salesforce revenue cloud because of its comprehensive tools for managing the entire revenue lifecycle. Most Importantly it connects with other third party applications seamlessly without any Lag. Review collected by and hosted on G2.com.

The Pricing structure for revenue cloud is complex and not transparent sometime creating confusion's among our Organization. Review collected by and hosted on G2.com.

It integrates all aspects of the revenue lifecycle, from CPQ to billing, making it easier for teams to collaborate and stay on the same page. The flexibility to create custom pricing models and quotes tailored to specific business needs is a huge advantage. Automation of order management and contract processes reduces manual errors and saves time. It provides real-time visibility into sales and revenue operations, which helps in making informed business decisions. Its robust revenue recognition features ensure compliance with accounting standards and accurate revenue reporting. Review collected by and hosted on G2.com.

Integrating with legacy systems or other third-party applications is challenging and require additional effort Review collected by and hosted on G2.com.

This has been instrumental in my business since I am on the road all the time. It saves hours computer work after I get to the hotel. The quick save email function, the call report and the book now features are some of my every day go to's Review collected by and hosted on G2.com.

Sometimes it takes longer to load but the ease of integration is quick. Review collected by and hosted on G2.com.

Its very helpful and with a lot of features that i havent heard or seen in other Crm softwares. Thats why its widely by a lot of mid size and large size companies. I use it daily because as a customer success i have to work on my accounts on daily basis in order to keep the renewal pipeline up to date. Review collected by and hosted on G2.com.

Someone we face issues like after working on quotes, the final Order forms doesnt load. Review collected by and hosted on G2.com.

It offers robust suite of tools that streamline and optimize the entire sales process from lead generation to contract management. It seamlesslly integrate wih salesforce ecosystem providing a unified solution for business. It's best feature set includes,

1. Dynamic Pricing

2. Automation

3. Guided Selling

4. Quoting Efficiency Review collected by and hosted on G2.com.

1. Learning curve might be steep for new users

2. Some customization options could be more user friendly. Review collected by and hosted on G2.com.

We are the pioneers of using the Salesforce Revenue cloud and successfully able to implement CPQ and Billing which reduced our credit notes by 80+ % and also improved our realibility of invoices by reducing the rounding errors. Earlier we were using two different vendors , one for CPQ and other for Billing that resulted in lot of issues because of the incompatibility between the vendors and the data model difference of the product catalog. Review collected by and hosted on G2.com.

With the current CPQ being a managed package scalability is an issue if we try to Quote with 400+ lines then we commonly run into CPU time limit or Apex heap size errors Review collected by and hosted on G2.com.

Salesforce Revenue Cloud is a versatile solution that enhances efficiency across various departments, from sales to finance and operations. It streamlines complex revenue processes, ensuring accurate forecasting, billing, and compliance, while providing real-time insights that help teams make informed decisions. Its automation and integration capabilities reduce errors and improve overall business performance across the entire revenue cycle. Review collected by and hosted on G2.com.

Not much, but things could be always better. Review collected by and hosted on G2.com.

- With my expereince as a administrator in a project, it helps in multiple ways in building simplified pre approved strategic discounts and also upselling opportunities of an products by analysing the products usage of the End customer and creating special contracts with valued customer for business negotiation.

- And other most important functionalties which our End customers admires is it's guided selling of products based on the needs and recommendations. Review collected by and hosted on G2.com.

It must be looks difficult / complex for a newbie at the beginning, due to it's variefy of functionalities in billing and quoting of products. Took some time to grasp the twists and turns. Review collected by and hosted on G2.com.

I like how Salesforce Revenue Cloud streamlines the entire quote-to-cash process by integrating CPQ (Configure, Price, Quote), billing, and revenue recognition into one system. Its flexibility in managing complex pricing structures and automating renewals simplifies revenue operations and improves accuracy. Review collected by and hosted on G2.com.

The implementation can be quite complex and time-consuming, especially for businesses with unique billing models. Additionally, the pricing of Salesforce Revenue Cloud can be steep for smaller companies, making it less accessible for those with limited budgets. Review collected by and hosted on G2.com.

The best thing about this product is the flexibility. There isn't anything you cant do with enough thought and time. Nearly every use case imaginable can be tackled with this product. Review collected by and hosted on G2.com.

With flexibility can come complexity. Just because you can build in a rule for something doesn't mean you should. Review collected by and hosted on G2.com.