225 Salesforce Marketing Cloud Personalization (formerly Interaction Studio) Reviews
Overall Review Sentiment for Salesforce Marketing Cloud Personalization (formerly Interaction Studio)
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It's easy to understand and operate, the automated marketing features really help and add value, this helps to save time and energy. Review collected by and hosted on G2.com.
The price is an issue for me though and there are more updates which are required that can help. Review collected by and hosted on G2.com.
I Like Everything Related To Salesforce Marketing Cloud Personalisation. Nothing Is Average Or At The Downside. Review collected by and hosted on G2.com.
I Don't Think That There Is Anything That I Didn't Liked About Salesforce Marketing Cloud Personalization Review collected by and hosted on G2.com.
That helps me in store data and analyse it better Review collected by and hosted on G2.com.
Not so user friendly, need to make more friendly Review collected by and hosted on G2.com.
The way it integrates with your CRM is extremely helpful. While the dashboard is not as easy as others, but it helps a great deal in automating my emails, social media and others. Review collected by and hosted on G2.com.
The dashboard can be pretty annoying at times, and it becomes difficult to navigate through on the platform. Especially if you are new to the platform, it might get difficult for you. Review collected by and hosted on G2.com.
We can get better tools that help us to do more with less.
We can win customers with cost efficient nd real time marketing.
By securing and customising.
Using AI. Review collected by and hosted on G2.com.
One of the elements I disliked the most in Salesforce Marketing cloud was the lack of customisation options.
It was difficult to create a unique user experience trailored to my specified needs. Review collected by and hosted on G2.com.
Great tool for personalized customer engagement and loved the real-time interaction tracking Review collected by and hosted on G2.com.
Automation features were less intuitive than expected Review collected by and hosted on G2.com.
Salesforce is a great tool to manage your entire database, track leads, & analyze different data points. It has also allowed me to tailor marketing strategies, and create highly targeted campaigns. This level of personalization has significantly improved my campaign performance and customer satisfaction. Review collected by and hosted on G2.com.
The pricing is on the high-end as compared to other similar softwares in the market Review collected by and hosted on G2.com.
Marketing Cloud is a user-friendly tool that is easy for Marketers to use with minimal technical knowledge. For IT, they are able to code and customize the solutions to cater to their company's needs. Review collected by and hosted on G2.com.
There are quite a few defects in the new WhatsApp feature. Review collected by and hosted on G2.com.
Powering your efforts with data that allows you to forecast deals and accuracy Review collected by and hosted on G2.com.
Not something I can think of at this moment. It has been quite smooth Review collected by and hosted on G2.com.
Salesforce marketing cloud is one of the best marketing and sales CRM. The best thing about this tool is its automation feature, which helps make so many marketing activities easy. It helps in multi-channel marketing and email marketing. Its marketing and CRM are connected, saving a lot of time. It's also very easy to use and time to time at different stages it provides automated guidence. Review collected by and hosted on G2.com.
Nothing is there to dislike, but it's not suitable for small businesses due to high cost. Review collected by and hosted on G2.com.
