225 Salesforce Marketing Cloud Personalization (formerly Interaction Studio) Reviews
Overall Review Sentiment for Salesforce Marketing Cloud Personalization (formerly Interaction Studio)
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The employees share an eagerness to look at problems and issues our company is facing and define them more as opportunities to test. I enjoyed how open they are and how they will go way above their standards to make things happen and provide us exactly what we are looking for. Review collected by and hosted on G2.com.
We only have one person as our troubleshooter. PCH is a big company and we have a lot of folks trying to get help so i feel we could benefit from additional resources. Review collected by and hosted on G2.com.
Ability to design survey's and in-app messaging without development effort on the product. Review collected by and hosted on G2.com.
Our initial datasets/integration was not done too well and so we need to revisit it and redesign it. Review collected by and hosted on G2.com.
the ability to personalize our app experience for users Review collected by and hosted on G2.com.
I would love a new user tutorial for evergage. while my organization has had evergage for a while, a personalized experience for a new user would be awesome. Review collected by and hosted on G2.com.
Evergage is an agile, effective way to take inbound visitors and convert them into leads & revenue by putting timely, easily created, personalized messages in front of them. Evergage helps you take all the effort you’re putting into SEO and content marketing and monetize it. Using Evergage we’ve been able to convert large amounts of organic traffic into hundreds of prospects for the sales team. Evergage’s versatile messages can be subtle or direct, one-shot promotions or super-targeted to a user’s point in their lifecycle, and are also helpful for trial engagement, user education, right-time-right-place support offers, and improving user experiences. Review collected by and hosted on G2.com.
It’s a complicated tool with a lot of things you can do with it and a lot of ways to get at what you want to do. Their support team is responsive and intelligent, but better on-boarding/getting started documents would make getting started a little easier. Review collected by and hosted on G2.com.
Easy integration with website. Embed one javascript, then use a point and click tool to track any user actions Review collected by and hosted on G2.com.
Interface was a little clunky at times and did not work across browsers Review collected by and hosted on G2.com.
