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Salesforce Revenue Cloud Reviews & Product Details

Danielle D.
DD
Senior Account Executive - SMB
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Revenue Cloud?

Easy to use UI integrated within existing SFDC platform. Generate quotes from opportunity object and have pricing proposals organized in a neat and orderly fashion. Automated workflow for proposal approval. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

Pages are slow to load like any other SFDC native application. Order form generation can get a bit tricky with multi-year agreements with annual increases in subscription, ramped subscribers, exceptions to standard contract terms, etc.. Once approved, the steps required to export the document to pdf outside of SFDC is not entirely straight forward. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Revenue Cloud:

If you've got deep roots in SFDC already, go for it! It's a nice application to layer on the existing platform and see further application integration benefits. Review collected by and hosted on G2.com.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

Eliminate order form creation in excel. Automated workflow for approval. History of quotes generated and signed-off on. Review collected by and hosted on G2.com.

Salesforce Revenue Cloud Overview

What is Salesforce Revenue Cloud?

Salesforce CPQ is designed to help sales teams configure products, set accurate pricing, and generate quotes quickly and efficiently. Salesforce CPQ automates complex sales processes by guiding reps through product selection, pricing, and approval workflows, ensuring that quotes are accurate and compliant with company policies. Salesforce CPQ enables faster, more accurate quotes, providing a smoother experience for customers while helping sales teams control profit margins through managed discounts and approvals. Our latest innovation, Salesforce Revenue Cloud, expands on the features that have made Salesforce CPQ a market leader to now support the entire revenue lifecycle. Revenue Cloud integrates seamlessly with Salesforce's agent-powered CRM to unify revenue operations with the power of the core Salesforce platform. Salesforce Revenue Cloud streamlines the entire quote-to-cash process with tools that go beyond quoting to support contracts, order management and invoice management in one place. Purpose-built to fit any revenue model and any sales channel with centralized data, Salesforce Revenue Cloud makes it easier for sales and finance teams to collaborate and speeds up deal and payment cycles. Revenue Cloud includes: * A flexible product catalog and pricing system for all sales channels * Tools for managing quotes, orders, and pricing from anywhere * Contract management for negotiating and tracking agreements * Order management to streamline fulfillment and delivery * Invoice management to calculate penny-perfect invoices to send to your ERP

Salesforce Revenue Cloud Details
Product Website
Languages Supported
English
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Product Description

Salesforce CPQ automates quoting, contracting, and the ordering processes. The solution improves sales productivity and helps you close more deals without ever leaving Salesforce. Fully native on the Salesforce platform, Salesforce CPQ delivers next-generation CPQ which is 5-10x easier to implement than legacy CPQ applications.

How do you position yourself against your competitors?

Salesforce Platform - Agentforce
Revenue Cloud is the only revenue lifecycle management solution built on the #1 AI CRM powered by Agentforce. Our product portfolio unifies all quote-to-cash customer touch points on C360 to harness the the power of data, agents, and CRM. Our product enables customers to:

*Build New Revenue Streams and Grow*
Launch subscriptions and usage-based products on any channel

*Quickly Launch New Products and Pricing*
Unified, attribute-driven product catalog and pricing logic

*Deliver Perfect Orders*
Orchestrate from delivery to fulfillment plans to ensure customer satisfaction

*Ensure Accuracy and Compliance*
Create legal compliant contracts and accurately invoice your customers


Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,242 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.


SR
Overview Provided by:

Recent Salesforce Revenue Cloud Reviews

Balamurugan P.
BP
Balamurugan P.Enterprise (> 1000 emp.)
5.0 out of 5
"Best software for Revenue Management"
As a Admin I really loved the salesforce revenue cloud because of its comprehensive tools for managing the entire revenue lifecycle. Most Important...
DG
David G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Sales Time Saver"
This has been instrumental in my business since I am on the road all the time. It saves hours computer work after I get to the hotel. The quick s...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Salesforce: The greatest CRM"
User friendly and easy to understand for the entire team, and the fact that it can easily pull reports
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Salesforce Revenue Cloud Security
Get security information from Salesforce Revenue Cloud to help you buy the right software. View Security Information

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1,386 out of 1,387 Total Reviews for Salesforce Revenue Cloud

4.2 out of 5
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Salesforce Revenue Cloud Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salesforce Revenue CloudQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Balamurugan P.
BP
Analyst
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Salesforce Revenue Cloud?

As a Admin I really loved the salesforce revenue cloud because of its comprehensive tools for managing the entire revenue lifecycle. Most Importantly it connects with other third party applications seamlessly without any Lag. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

The Pricing structure for revenue cloud is complex and not transparent sometime creating confusion's among our Organization. Review collected by and hosted on G2.com.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

It helps our customers to customize their Billing and Contract Generation. Our end customers were really benefitted on automatic Billing Generation and accurte Quote creation. Helping our business to accelerate revenue growth across any channel. Review collected by and hosted on G2.com.

FR
Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Revenue Cloud?

It integrates all aspects of the revenue lifecycle, from CPQ to billing, making it easier for teams to collaborate and stay on the same page. The flexibility to create custom pricing models and quotes tailored to specific business needs is a huge advantage. Automation of order management and contract processes reduces manual errors and saves time. It provides real-time visibility into sales and revenue operations, which helps in making informed business decisions. Its robust revenue recognition features ensure compliance with accounting standards and accurate revenue reporting. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

Integrating with legacy systems or other third-party applications is challenging and require additional effort Review collected by and hosted on G2.com.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

Automating the CPQ, order management, and billing processes helps reduce manual errors. Increased accuracy in quotes, orders, and invoices, leading to fewer discrepancies and disputes. It allows for customized pricing models and guided quoting tools that simplify complex pricing structures. Accurate and compliant revenue reporting, reducing the risk of financial discrepancies and audits. Faster order processing and fulfillment, improving customer satisfaction and reducing lead times. Review collected by and hosted on G2.com.

Open Discussions in Salesforce Revenue Cloud
DG
Business Dev Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Salesforce Revenue Cloud?

This has been instrumental in my business since I am on the road all the time. It saves hours computer work after I get to the hotel. The quick save email function, the call report and the book now features are some of my every day go to's Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

Sometimes it takes longer to load but the ease of integration is quick. Review collected by and hosted on G2.com.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

tracking and staying on top of customers Review collected by and hosted on G2.com.

Open Discussions in Salesforce Revenue Cloud
Sadan  S.
SS
Customer Success Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Salesforce Revenue Cloud?

Its very helpful and with a lot of features that i havent heard or seen in other Crm softwares. Thats why its widely by a lot of mid size and large size companies. I use it daily because as a customer success i have to work on my accounts on daily basis in order to keep the renewal pipeline up to date. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

Someone we face issues like after working on quotes, the final Order forms doesnt load. Review collected by and hosted on G2.com.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

Our whole work depends on it. We use Salesforce starting from morning till evening. What benefits us is the variety of tasks we can do on it starting for onboarding a customer till the renewal. It allows us to customize quotes bases on customers requirements at the time of renewal. It has streamlined all our operational work in a better way. We have uploaded each and every information related to a customer account in the SFDC which is easily accessible by every Sale member. We also forecast our renewals and sales deals as well. We use it as our ticket system as well where based on customers queries, we make cases which support works upon later in order to solve those queries. Review collected by and hosted on G2.com.

Naveen U.
NU
Specialist Systems Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Salesforce Revenue Cloud?

It offers robust suite of tools that streamline and optimize the entire sales process from lead generation to contract management. It seamlesslly integrate wih salesforce ecosystem providing a unified solution for business. It's best feature set includes,

1. Dynamic Pricing

2. Automation

3. Guided Selling

4. Quoting Efficiency Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

1. Learning curve might be steep for new users

2. Some customization options could be more user friendly. Review collected by and hosted on G2.com.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

It helps business by putting all their sales activities in one place which helps in quicker decision making.

It streamlined the quoting process, reducing the time and effort required to generate accurate and customized quotes.

Provides visibility to entire quote to cash process.

Ensures consistency in quotes across organization. Review collected by and hosted on G2.com.

Rakesh B.
RB
Sr. Manager, CRM (Salesforce) Platform
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Salesforce Revenue Cloud?

We are the pioneers of using the Salesforce Revenue cloud and successfully able to implement CPQ and Billing which reduced our credit notes by 80+ % and also improved our realibility of invoices by reducing the rounding errors. Earlier we were using two different vendors , one for CPQ and other for Billing that resulted in lot of issues because of the incompatibility between the vendors and the data model difference of the product catalog. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

With the current CPQ being a managed package scalability is an issue if we try to Quote with 400+ lines then we commonly run into CPU time limit or Apex heap size errors Review collected by and hosted on G2.com.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

It solves our Subscription business management by being the system of record for all our contracts and and also processing the Billing for our subscription deals. We are a high tech industry Review collected by and hosted on G2.com.

SN
Director of Account Management (Healthcare and Life Sciences)
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Salesforce Revenue Cloud?

Salesforce Revenue Cloud is a versatile solution that enhances efficiency across various departments, from sales to finance and operations. It streamlines complex revenue processes, ensuring accurate forecasting, billing, and compliance, while providing real-time insights that help teams make informed decisions. Its automation and integration capabilities reduce errors and improve overall business performance across the entire revenue cycle. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

Not much, but things could be always better. Review collected by and hosted on G2.com.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

It helps small businesses tackle several key challenges, such as managing complex pricing models, reducing manual billing errors, and ensuring accurate revenue forecasting. It simplifies the quote-to-cash process by automating tasks like invoicing and contract management, allowing small teams to operate more efficiently with fewer resources. Additionally, it ensures compliance with revenue recognition standards, helping businesses avoid costly mistakes while scaling their operations. Review collected by and hosted on G2.com.

AN
System Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Salesforce Revenue Cloud?

- With my expereince as a administrator in a project, it helps in multiple ways in building simplified pre approved strategic discounts and also upselling opportunities of an products by analysing the products usage of the End customer and creating special contracts with valued customer for business negotiation.

- And other most important functionalties which our End customers admires is it's guided selling of products based on the needs and recommendations. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

It must be looks difficult / complex for a newbie at the beginning, due to it's variefy of functionalities in billing and quoting of products. Took some time to grasp the twists and turns. Review collected by and hosted on G2.com.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

Helps in satisfying business and End Customer needs, Our Business is growing with profits and End Customers are also satisfied with the variety of standard functionalities, and also if required we can add some customization to satisfy their needs. And the fucntionalities are Accurate quote creation after an Order & Guided selling to sell reqired products to the required customer to satify their needs. Review collected by and hosted on G2.com.

Verified User in Military
CM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Salesforce Revenue Cloud?

I like how Salesforce Revenue Cloud streamlines the entire quote-to-cash process by integrating CPQ (Configure, Price, Quote), billing, and revenue recognition into one system. Its flexibility in managing complex pricing structures and automating renewals simplifies revenue operations and improves accuracy. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

The implementation can be quite complex and time-consuming, especially for businesses with unique billing models. Additionally, the pricing of Salesforce Revenue Cloud can be steep for smaller companies, making it less accessible for those with limited budgets. Review collected by and hosted on G2.com.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

Salesforce Revenue Cloud is solving the challenges of managing complex pricing, billing, and revenue recognition processes. It simplifies the quote-to-cash journey by automating configurations, pricing, and quoting (CPQ), reducing manual errors and speeding up sales cycles. The platform's ability to handle subscriptions, renewals, and usage-based billing benefits businesses by ensuring accurate and timely invoicing, improving cash flow, and enhancing customer satisfaction. This leads to more efficient revenue management, increased operational transparency, and improved financial forecasting. Review collected by and hosted on G2.com.

Janeen M.
JM
Co-Chair, Salesforce Ecosystem Advisory Board
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Salesforce Revenue Cloud?

The best thing about this product is the flexibility. There isn't anything you cant do with enough thought and time. Nearly every use case imaginable can be tackled with this product. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Revenue Cloud?

With flexibility can come complexity. Just because you can build in a rule for something doesn't mean you should. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Revenue Cloud:

This is a great product that provides many options for helping your sales team build and configure quotes. It also allows the company to give a level of control to what is sold. Review collected by and hosted on G2.com.

What problems is Salesforce Revenue Cloud solving and how is that benefiting you?

We were able to consolidate over 3000 individual SKUs into a simplified set of product bundles that were smart and easy to sell. Review collected by and hosted on G2.com.