Video Reviews
450 Salesforce Commerce for B2C Reviews
Overall Review Sentiment for Salesforce Commerce for B2C
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The setting up the storefront and the experinec for cutomers has become the best after we started using Salesforce B2C. Review collected by and hosted on G2.com.
Knowledge on the product is requried for configuring. Review collected by and hosted on G2.com.
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Salesforce is reliable and ever growing, with the flexibility to do whatever a business needs as it grows. Review collected by and hosted on G2.com.
The UI can be clunky at first, but gets better with time in the system. Review collected by and hosted on G2.com.
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The best part of Salesforce is the usability. It is so easy to use that even a layman can navigate through the software. Plus, the way they have integrated the 360 degree view of hte customer and the provision of the customizable dashboard, makes it one of the best CRMs available in the market right now. Review collected by and hosted on G2.com.
I feel that the pricing is at a very high end and their are much cheaper options available in the market. It is expensive. Review collected by and hosted on G2.com.
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It provides us with tools to create,manage and optimise digital shopping experience. It also helps analyze customer behavior, and gain insights into sales trends and marketing effectiveness. Review collected by and hosted on G2.com.
It can be expensive for a small brand/business and complex to implement for business with limited technical experience Review collected by and hosted on G2.com.
I found the ability to message clients the most helpful Review collected by and hosted on G2.com.
My biggest difficulty with Salesforce were the loading times at points. Review collected by and hosted on G2.com.
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i most like the customization for storefronts to describe the efficient way of defining catalogs, categories ,products,promotions and checkouts Review collected by and hosted on G2.com.
I likely dislike the Ui lokks very static so we cant able to add the dynamic ui functionalities Review collected by and hosted on G2.com.
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Mature and Rich OOTB B2C Commerce Features
High-enterprise readiness with a global customer base and several proven success stories
High industry recognition
Provides strong personalization capabilities (for segmentation and promotion), powered by Einstein Review collected by and hosted on G2.com.
Complex pricing and additional SF licenses for OMS, CDP, and other key features
SFCC B2C Commerce is not part of the lightning platform - hence, there is less cohesion with other SF platforms
Monolithic architecture - but provides the headless delivery option Review collected by and hosted on G2.com.
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The best thing abot Salesforce commerce for B2C includes Analytics and insights feature, It's personalization capabilities, scalability and integration with other marketing tools. Review collected by and hosted on G2.com.
Their are some potential drawbacks including its complexity, higher cost for small or mid size businesses, and integration challanges with third party applications Review collected by and hosted on G2.com.
Its ease of implementation, coupled with its ease of use and efficient customer support, makes it ideal, especially considering its ease of integration and number of features. Review collected by and hosted on G2.com.
I don't remember any reason at a moment. Review collected by and hosted on G2.com.