Salesforce Commerce for B2C Reviews & Product Details - Page 44

I love the ease of use within the software when building out new landing pages and editing the HTML to further customize the page. Demandware also made it very easy to merchandise products onto pages. Review collected by and hosted on G2.com.

When mimicking content within the platform I was unable to have to pages open within the same browser without complications. Review collected by and hosted on G2.com.

It has an easy to use interface as a business user. It's semi open source and it has all the bells & whistles. It's easy to scale with Demandware and they have the ability to scale globally if you build out to other countries. With a proper product feed, you can create everything under one core product, that have languages generated to each country. Review collected by and hosted on G2.com.

Like Rolls Royces, they are expensive. There are not a ton of developers out there with Demandware experience and if they are, they are expensive to. It was about $15,000 a month to use them based off a medium size business' revenue. Review collected by and hosted on G2.com.

Demandware allows us to run our eCommerce business with a small team but without limiting our capabilities. The platform has been extremely reliable (no downtime outside of scheduled maintenance) and scalable. We deal with massive spikes of traffic and Demandware automatically scales up our environment without our active involvement. They adhere to their support SLA and deliver outstanding service under almost all circumstances. Review collected by and hosted on G2.com.

It's the nature of the beast but we could do without the revenue share. We would rather be on a fixed cost contract. That said, the traffic and processing allowances based on website revenue are more than fair.

The business manager application is a bit dated and lacks some nice to have functionality, especially around advanced order queries.

Last but not least there are delays in delivering much needed interfaces. OCAPI allows customers to interface all relevant information to take orders from virtually anywhere but we have been (and still are) waiting for backend service to update information on customer records, orders and most importantly inventory. Review collected by and hosted on G2.com.

Demandware is a Software as a Service (SaaS) platform that provides the whole infrastructure and software foundation for you e-shop to be built upon. Demandware is very good at short projects to get you quickly to the market and start selling things, it has very impressive customer base and the process to get you live is smooth and refined. Additionally they provide constant platform updates so you get new features and improvements as you go. If you`re not having a big operation going the performance of the platform should satisfy you considering you implement everything correctly. Also Demandware has very good partner program called LINK - lots of cartridges that allow you to easily implement popular third-party integrations like payment processors etc. Platform is PCI DSS certified. Code development is done in Javascript language and is very easy to use and adopt comes with certain limitations. There`s also a set of APIs that allow you to integrate with core site functionality which for some business cases can come very handy. Review collected by and hosted on G2.com.

if you want to heavily customize your site and be able to work independently of any circumstances on your own unique web experience with no hurdles - you`ll probably face some limitations here and there. However there`s no lack of support and constant flow of updates bringing new features and fixes to the platform. Considering this there`s still some effort to to adapt those new additions/features if your code gets heavily customized from the generic Demandware codebase. Review collected by and hosted on G2.com.

The custom site preferences make it very easy to build new features for one site and then let regional business owners decide if they want to enable it for their site as well without having to copy/rebuild the code. Review collected by and hosted on G2.com.

The lack of a custom database solution is probably the biggest hurdle I've had in working with DW. We've had to build 3 external databases for address pickers for certain countries and then build a cross domain solution to communicate with the DW code. Review collected by and hosted on G2.com.

I think that Demandware has given its clients a lot of flexibility. This tool is fantastic for apparel, beauty, and other seasonal relevant products due to its robust search and merchandising functions. The power of their dynamic search is fantastic. Essentially, you can preset your product ranking for every page based on a single metric (units sold), or a combination/algorithm of multiple metrics (50% units sold and 50% Total Profit). Review collected by and hosted on G2.com.

If you are not a seasonal relevant product like apparel or beauty, this tool is not as flexible for you. For the business that we are in, we have the same product portfolio all year long. In order to run deals, we need to create new codes for the same product. B/c of this, the dynamic search doesn't work for us because all the sales metrics are tied to the deal codes instead of to the parent product. This causes us to have to go in a manually sort through all of our products to rank them Review collected by and hosted on G2.com.

The flexibility and the cartridge capability. They have partnered with 100s of vendors that can almost "plug-in" to the demandware platform. So, it makes it a lot easier to bring new functionality to the site quickly and cheaply. Review collected by and hosted on G2.com.

I'd like our site to move to a responsive site. Review collected by and hosted on G2.com.

Promotion management. Compared to our prior in house solution, it is so easy to set up, schedule and institute promotions of multiple types. Review collected by and hosted on G2.com.

Lack of a CMS (content Management Solution) for quicker, on the fly content swaps, thus by passing development or coding. Review collected by and hosted on G2.com.

The scheduling and feature functionality - storefront tool kit!! Review collected by and hosted on G2.com.

Business Manager - isn't consistent for UX purposes. Saving, updating and deleting are not streamlined. Sometimes you know you were successful with a change, other times it is not as obvious. Also, BM is not as Mac compatible as it is with PC. Review collected by and hosted on G2.com.

the extensibility was really nice, we were able to do almost anything in the platform and even won design and site awards using their platform. Review collected by and hosted on G2.com.

the one-to-one sandbox requirements, while understandably necessary, are cumbersome sometimes while trying to share code. Review collected by and hosted on G2.com.