Salesforce Commerce for B2C
Editedit
Salesforce Commerce for B2C
By Salesforce
Show rating breakdown
4.3 out of 5 stars
See all 450 Salesforce Commerce for B2C reviews
Save to My Lists
Paid
Claimed
This profile has been claimed and optimized by Salesforce Commerce for B2C.
Optimized profiles are more likely to have the most up-to-date content, fast response times, current pricing, and more.
Contact Salesforce Commerce for B2C
Optimized for quick response

Salesforce Commerce for B2C Reviews & Product Details - Page 41

Editadmin

Salesforce Commerce for B2C Overview

Editedit
What is Salesforce Commerce for B2C?

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale.

Salesforce Commerce for B2C Details
Product Website
Discussions
Languages Supported
German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
Show LessShow More
Product Description

Salesforce Commerce Cloud (formerly Demandware) is a on-demand e-commerce platform combines the functionality, flexibility and customization capabilities of an in-house application with the operational benefits of the on-demand model, allowing you to realize the full potential of the online channel.

How do you position yourself against your competitors?

Trust at Global Scale: proven industry leading scale, security, performance, and transparency such as 99.99% historic uptime, merchant/shopper data protection, security, & compliance for complex global regulations, and scalability underpin all investments

Seamless customer experiences: With Customer 360 we deliver personalized, AI-driven, and seamless Commerce experiences across purchase, payment, order management & beyond, to connect Sales, Marketing & Service, optimizing the entire customer lifecycle.

Architecture Flexibility: Templates, composable, headless supports choice, hybrid enables flexibility to incrementally combine all 3 OOTB without rearchitecting, beyond the storefront via Social channels, composable industry standard language support.

Personalization w/ Data & AI: drive growth and turn data into actionable insights automatically via Einstein AI & search, Commerce Insights, trusted social channels, hyperlocal marketing, and data connectors to drive personalization via all touchpoints

Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,078 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

OK
Overview Provided by:
Oleg Kulda

Recent Salesforce Commerce for B2C Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Excellent tool for marketing and transactional emails to millions of customers"
Easy to use and it can handle millions of data without any issues. Good customer support
Read more
Rudy R.
RR
Rudy R.Enterprise (> 1000 emp.)
4.5 out of 5
"Salesforce commerce -Fashion retailer"
I like the flexibility. If you have a robust development resources, it is pretty limiteless.
Read more
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
2.0 out of 5
"This is to good to makes easy sale"
Best platform to making connections and communication to make a effect sales and easy way to use
Read more

Salesforce Commerce for B2C Pricing

B2C Commerce - Growth
Contact Us
Per Year
B2C Commerce-Plus
Contact Us
Per Year
See all 2 Salesforce Commerce for B2C pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
5 people requested security information

Salesforce Commerce for B2C Media

Salesforce Commerce for B2C Demo - Build Better Digital Commerce Experiences
Convert more shoppers with seamless B2C digital commerce transactions.
Salesforce Commerce for B2C Demo - Control Your Marketing and Merchandising
Empower your marketers and merchandisers with efficient commerce apps.
Salesforce Commerce for B2C Demo - Personalize With Artificial Intelligence
Harness the power of AI with Einstein - no data scientist required.
Salesforce Commerce for B2C Demo - Build, Customize, and Innovate Your Sites
Deliver custom headless commerce faster and at a lower cost.
Salesforce Commerce for B2C Demo - Explore Global Markets
Scale with ease, speed, and confidence on a platform built for your busiest days.
Play Salesforce Commerce for B2C Video
Play Salesforce Commerce for B2C Video
Editedit

Official Downloads

Answer a few questions to help the Salesforce Commerce for B2C community
Have you used Salesforce Commerce for B2C before?
Yes

Video Reviews

Review by Pushpak P.
Salesforce Commerce for B2C review by Pushpak P.
Play Salesforce Commerce for B2C review by Pushpak P.
Salesforce B2C Commerce Review
Review by Katie B.
Salesforce Commerce for B2C review by Katie B.
Play Salesforce Commerce for B2C review by Katie B.
Streamlining EVERYTHING
See all video reviews

450 Salesforce Commerce for B2C Reviews

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
450 Salesforce Commerce for B2C Reviews
4.3 out of 5
  • Sort By:
    G2 Sort
450 Salesforce Commerce for B2C Reviews
4.3 out of 5
  • Sort By:
    G2 Sort

Salesforce Commerce for B2C Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salesforce Commerce for B2CQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Megan N.
MN
eCommerce Marketing Manager
Publishing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Ease of use for product/inventory management. Great comprehensive system for setting up promotions and offers. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Nothing so far. We are looking into using more of the Content Management features; time will tell if the features are an improvement over what we currently use. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

The biggest benefit is a more personalized shopping experience for our customers. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Market Research
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Faster Time to Value

Seamless and Continuous Innovation

Supportive Community Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Other than it's really expensive, all's wonderful! Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Well, everything's managed out of SFCC. It's fast, secure and smooth! Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Apparel & Fashion
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

The platform is easy to use and straightforward. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

The interface has somewhat of an outdated look. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Easy training tool. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Internet
CI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

A solid tech stack pus easy to use admin funcitonality Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Now part f salesforce and can be pressured to buy more products Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Improved user experience on front end and better back end speed & funactionality Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Oil & Energy
UO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Works really well and can be configured pretty easily. The AppExchange is really well designed and anyone can figure it out. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

How the data is presented, it would be easier if the data presented could be overlaid with past data so that management can see how the sales are going and changes as needed. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

I would highly recommend verifying that this covers everything your business needs because it is a little difficult to develop additional solutons on the side. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

How the data is presented, it would be easier if the data presented could be overlaid with past data so that management can see how the sales are going and changes as needed. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Recreational Facilities and Services
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Easy to use, straightforward and reliable Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Too many options, needs to be narrowed down by persona Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Account management Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Tracking of client tasks/progress of tasks moving through implementation Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Too many red flags and hard to enter easily Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Sales process for implementation and client organization Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Apparel & Fashion
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Business capabiilties

Flexibility

Eintstein

Predictive Intelligence

Refinements

Promo engine Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Lack of loyalty integration

Promo limitations

Lack of one-click checkout

expensive integrations Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

marketing, branding, sales, omni capabilities Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Information Technology and Services
CI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Ease of using the product anytime anywhere Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Price of the platform for non- salesforce users Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

connecting with users to seamlessly use the B2B platform Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

I like that the Salesforce analytics and reporting function allows me to expand my overall productivity. It does an exceptional job of tracking data and provides reports that easy to decipher for business decisions. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

It would be nice if the data is presented with past data so that users have the capability to visualize sales over a period of time. Also, there is a steep learning curve to master this platform to use it to its full capabilities. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

I use the Salesforce Commerce Cloud for integration purposes. It allows me to keep track of different sales functions. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

Salesforce Commerce for B2C Comparisons

Compare Salesforce Commerce for B2C vs. SAP Commerce Cloud
Compare Salesforce Commerce for B2C vs. SAP Commerce Cloud
Salesforce Commerce for B2CVSSAP Commerce Cloud
Compare Salesforce Commerce for B2C vs. Magento OS
Compare Salesforce Commerce for B2C vs. Magento OS
Salesforce Commerce for B2CVSMagento OS
Compare Salesforce Commerce for B2C vs. Shopify
Compare Salesforce Commerce for B2C vs. Shopify
Salesforce Commerce for B2CVSShopify
Compare Salesforce Commerce for B2C ratings to similar products

Top Rated Salesforce Commerce for B2C Alternatives

Adobe Commerce (formerly Magento Commerce)
(515)
4.0 out of 5
Shopify Plus
(652)
4.4 out of 5
BigCommerce
(539)
4.2 out of 5
See all Salesforce Commerce for B2C Alternatives

Consulting Services for Salesforce Commerce for B2C

Chetu
(37)
4.1 out of 5
Lyons Consulting Group Implementation Services
PFSweb
See all Salesforce Commerce for B2C Providers

Explore More

Google Cloud Run reviews
Last In, First Out (LIFO)
Google Cloud BigQuery reviews
Best Task Management Software
Tontine
Microsoft Collaboration Tools
Google Compute Engine reviews
Order Fulfillment
Pros and Cons Details
Salesforce Commer...
Contact Salesforce Commerce for B2C