Salesforce Commerce for B2C
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Salesforce Commerce for B2C
By Salesforce
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4.3 out of 5 stars
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Salesforce Commerce for B2C Reviews & Product Details - Page 40

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Salesforce Commerce for B2C Overview

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What is Salesforce Commerce for B2C?

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale.

Salesforce Commerce for B2C Details
Product Website
Discussions
Languages Supported
German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Salesforce Commerce Cloud (formerly Demandware) is a on-demand e-commerce platform combines the functionality, flexibility and customization capabilities of an in-house application with the operational benefits of the on-demand model, allowing you to realize the full potential of the online channel.

How do you position yourself against your competitors?

Trust at Global Scale: proven industry leading scale, security, performance, and transparency such as 99.99% historic uptime, merchant/shopper data protection, security, & compliance for complex global regulations, and scalability underpin all investments

Seamless customer experiences: With Customer 360 we deliver personalized, AI-driven, and seamless Commerce experiences across purchase, payment, order management & beyond, to connect Sales, Marketing & Service, optimizing the entire customer lifecycle.

Architecture Flexibility: Templates, composable, headless supports choice, hybrid enables flexibility to incrementally combine all 3 OOTB without rearchitecting, beyond the storefront via Social channels, composable industry standard language support.

Personalization w/ Data & AI: drive growth and turn data into actionable insights automatically via Einstein AI & search, Commerce Insights, trusted social channels, hyperlocal marketing, and data connectors to drive personalization via all touchpoints

Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,164 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

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Overview Provided by:
Oleg Kulda

Recent Salesforce Commerce for B2C Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Excellent tool for marketing and transactional emails to millions of customers"
Easy to use and it can handle millions of data without any issues. Good customer support
Read more
Rudy R.
RR
Rudy R.Enterprise (> 1000 emp.)
4.5 out of 5
"Salesforce commerce -Fashion retailer"
I like the flexibility. If you have a robust development resources, it is pretty limiteless.
Read more
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
2.0 out of 5
"This is to good to makes easy sale"
Best platform to making connections and communication to make a effect sales and easy way to use
Read more

Salesforce Commerce for B2C Pricing

B2C Commerce - Growth
Contact Us
Per Year
B2C Commerce-Plus
Contact Us
Per Year
See all 2 Salesforce Commerce for B2C pricing levels
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Salesforce Commerce for B2C Media

Salesforce Commerce for B2C Demo - Build Better Digital Commerce Experiences
Convert more shoppers with seamless B2C digital commerce transactions.
Salesforce Commerce for B2C Demo - Control Your Marketing and Merchandising
Empower your marketers and merchandisers with efficient commerce apps.
Salesforce Commerce for B2C Demo - Personalize With Artificial Intelligence
Harness the power of AI with Einstein - no data scientist required.
Salesforce Commerce for B2C Demo - Build, Customize, and Innovate Your Sites
Deliver custom headless commerce faster and at a lower cost.
Salesforce Commerce for B2C Demo - Explore Global Markets
Scale with ease, speed, and confidence on a platform built for your busiest days.
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Play Salesforce Commerce for B2C Video
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Video Reviews

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Salesforce B2C Commerce Review
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450 Salesforce Commerce for B2C Reviews

4.3 out of 5
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Salesforce Commerce for B2C Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salesforce Commerce for B2CQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Telecommunications
UT
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Great platform to be able to keep track of prospective customers Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Has many features that are great at work but can not find a way to take it mobile. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Being able to list and keep track of prospective customers. Review collected by and hosted on G2.com.

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Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Salesforce has a very user friendsly front end that makes it easy to get around and view all your data. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

It is very easy to manipulate salesforce. I wish i could auto update my website's DB using SF. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

We have to take customer data and use it to create new customers. Review collected by and hosted on G2.com.

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Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
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Review source: G2 invite
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What do you like best about Salesforce Commerce for B2C?

Easy to learn system, user friendly. Have access to all customer information on one platform. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Cannot delet errors personally. Have to send email to sales force support for assistance Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Complete customer information availability Review collected by and hosted on G2.com.

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Verified User in Food & Beverages
AF
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Use of dashboards, reporting and workflows Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Customer support can be very slow and sometimes only available via email Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Easy reliable sales platform Review collected by and hosted on G2.com.

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SS
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Flexibility

Speed to market

Easy Integration with third party Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

No Loyalty and bounce back promotions . Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

E-commerce platform and web order placement. Review collected by and hosted on G2.com.

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Gurditta G.
GG
Senior Engineering Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Sales Cloud

Service CLoud

Identity Management Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

E-Commerce - didn't like the pricing model Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Implemented CRM and PRM - Partner Relationship Management Review collected by and hosted on G2.com.

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Verified User in Chemicals
UC
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Es un producto que permite interconexión entre la fuerza de ventas y las áreas producción Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Debería reforzar los puntos de comunicación entre departamentos Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

EXCELENTE programa para control de fuerzas comerciales Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Manejo efectivo en la rotación de inventarios cerca de la obsolescencias Review collected by and hosted on G2.com.

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Srutiparna L.
SL
Complaint/Reliability Engineer
Medical Devices
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

User interface very intuitive

Very flexible Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Nothing so far, I like working with Salesforce (everyday) Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Data collection, Customer centric accumulation and layout of sales info Review collected by and hosted on G2.com.

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Verified User in Outsourcing/Offshoring
AO
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Good User Experience and Good UI.More features and ongoing Development based on different release. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Lagging in fastness.Lot more advanced features not enabled Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

I have gained Developing skills and different ways to attract customers with good UI and user Experience Review collected by and hosted on G2.com.

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Melissa C.
MC
Digital Marketing Strategist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

The ability to streamline marketing and commerce initiatives. The usability and workflow was easy to use for a beginner or someone who used the system daily. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

There was nothing in the system that I would change. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

We needed the ability to streamline our ecommerce and marketing initiatives within all of our systems. The idea that our email marketing could be integrated into our CRM was a selling point. Review collected by and hosted on G2.com.

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