Salesforce Commerce for B2C
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Salesforce Commerce for B2C
By Salesforce
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4.3 out of 5 stars
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Salesforce Commerce for B2C Reviews & Product Details - Page 39

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Salesforce Commerce for B2C Overview

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What is Salesforce Commerce for B2C?

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale.

Salesforce Commerce for B2C Details
Product Website
Discussions
Languages Supported
German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Salesforce Commerce Cloud (formerly Demandware) is a on-demand e-commerce platform combines the functionality, flexibility and customization capabilities of an in-house application with the operational benefits of the on-demand model, allowing you to realize the full potential of the online channel.

How do you position yourself against your competitors?

Trust at Global Scale: proven industry leading scale, security, performance, and transparency such as 99.99% historic uptime, merchant/shopper data protection, security, & compliance for complex global regulations, and scalability underpin all investments

Seamless customer experiences: With Customer 360 we deliver personalized, AI-driven, and seamless Commerce experiences across purchase, payment, order management & beyond, to connect Sales, Marketing & Service, optimizing the entire customer lifecycle.

Architecture Flexibility: Templates, composable, headless supports choice, hybrid enables flexibility to incrementally combine all 3 OOTB without rearchitecting, beyond the storefront via Social channels, composable industry standard language support.

Personalization w/ Data & AI: drive growth and turn data into actionable insights automatically via Einstein AI & search, Commerce Insights, trusted social channels, hyperlocal marketing, and data connectors to drive personalization via all touchpoints

Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,164 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

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Overview Provided by:
Oleg Kulda

Recent Salesforce Commerce for B2C Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Excellent tool for marketing and transactional emails to millions of customers"
Easy to use and it can handle millions of data without any issues. Good customer support
Read more
Rudy R.
RR
Rudy R.Enterprise (> 1000 emp.)
4.5 out of 5
"Salesforce commerce -Fashion retailer"
I like the flexibility. If you have a robust development resources, it is pretty limiteless.
Read more
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
2.0 out of 5
"This is to good to makes easy sale"
Best platform to making connections and communication to make a effect sales and easy way to use
Read more

Salesforce Commerce for B2C Pricing

B2C Commerce - Growth
Contact Us
Per Year
B2C Commerce-Plus
Contact Us
Per Year
See all 2 Salesforce Commerce for B2C pricing levels
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Salesforce Commerce for B2C Media

Salesforce Commerce for B2C Demo - Build Better Digital Commerce Experiences
Convert more shoppers with seamless B2C digital commerce transactions.
Salesforce Commerce for B2C Demo - Control Your Marketing and Merchandising
Empower your marketers and merchandisers with efficient commerce apps.
Salesforce Commerce for B2C Demo - Personalize With Artificial Intelligence
Harness the power of AI with Einstein - no data scientist required.
Salesforce Commerce for B2C Demo - Build, Customize, and Innovate Your Sites
Deliver custom headless commerce faster and at a lower cost.
Salesforce Commerce for B2C Demo - Explore Global Markets
Scale with ease, speed, and confidence on a platform built for your busiest days.
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Play Salesforce Commerce for B2C Video
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Video Reviews

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Salesforce B2C Commerce Review
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450 Salesforce Commerce for B2C Reviews

4.3 out of 5
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Salesforce Commerce for B2C Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salesforce Commerce for B2CQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Retail
UR
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

I like the interface and interaction you get between the different functions. While touching base with many different departments, clear concise communications and functions are necessary. Salesforce Comerce delivers just that. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Sometimes the integration seems to be a little inconsistent. Not always but there were a few kinks at first. Most have been fleshed out. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Omni channel routing has great parameters and we have taken full advantage of the logic of order routing. Review collected by and hosted on G2.com.

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Stephanie S.
SS
Agent/Dispatcher
Transportation/Trucking/Railroad
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

It has transformed how we connect with our customers from the beginning of the process to the end. The analytics it provides is awesome. Apply pay is the best product it supports for our business. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

I have not found anything I dislike about this product yet. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

It yields personalized on site product recommendations and personalized emailed for our customers. It helps us reach more customers and offer them a secure, single touch checkout process. Review collected by and hosted on G2.com.

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Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

A great update on demandware, super simple POS and sales management software. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Content authoring could be better, image management also needs a fix. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

The way in which it helps get a customer engaged in our products with its intellegent predictions has certainly helped speed the sales process. We saw an increase in both clicks and revenue. Review collected by and hosted on G2.com.

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Verified User in Non-Profit Organization Management
IN
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

I appreciate the ability ro have all of my contacts in one place. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Salesforce has limited ability for automation with my email server Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

Make sure to spend time with it and read some "how to" tutorials. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Importing contacts and exporting lists makes setting up mailing lists easy. Review collected by and hosted on G2.com.

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kamlesh k.
KK
Software Developer
Computer Software
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

The integrated solutions allow users to work more efficiently and increase the value of each part of the customer life cycle. Moreover, Saleforce analytics and its reporting function gives its users the ability to expand their campaign capacity. As a result, overall productivity can be increased and profit will enormously increased Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Salesforce has its own maintenance schedule since runs on its own cloud server. As a result, there are times that the application will not be accessible. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

yes i recommend to each and every organisation those who are using CRM tool i would suggest go to SALESFORCE. Best in Quality equally as Best in price. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

i am just using for integration purpose. fetching the effective data and modifying as per the requirement Review collected by and hosted on G2.com.

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Verified User in Retail
UR
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Their services will connect you directly to clients. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

The middle man process can sometimes mess things up! Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

It is a good company business to reach potential clients. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Reaching more clients. Review collected by and hosted on G2.com.

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Verified User in Graphic Design
UG
Small-Business(50 or fewer emp.)
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Incentivized Review
What do you like best about Salesforce Commerce for B2C?

It's a great data base. The only one I know, but it seems good for what it does if you pay for the extra features. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

N/a. Nothing to report. It seems fine.No complaints at this time. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Putting pictures up where we can see it in our database. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

I like the different integrations available through sales force. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

I believe there was a large learning curve with this platform. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

It’s truly simplified our lead prospecting. Love the ability to see where the lead came from. Review collected by and hosted on G2.com.

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Verified User in Internet
UI
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

It's easy to use and does way more than what I would ever expect. Reliable, dependable, and simple. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

The overall feel does look a bit dated. Like an old website. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Finding new leads and organizing them by priority. Review collected by and hosted on G2.com.

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Verified User in Retail
UR
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Easy to use. Best way to communicate within organization. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

No dislikes. I've had no issues at this point and time. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

None Review collected by and hosted on G2.com.

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