Video Reviews
450 Salesforce Commerce for B2C Reviews
Overall Review Sentiment for Salesforce Commerce for B2C
Log in to view review sentiment.
Love the ease of testing, promotional capabilities, new analytics features and merchandising capabilities. Review collected by and hosted on G2.com.
Not much - it's my favorite ecommerce platform to work with and develop ecommerce strategies around. The current analytics/ dashboard reports are very limited. Review collected by and hosted on G2.com.

Keeps me organized. Easy to navigate. Tasks all in one place Review collected by and hosted on G2.com.
Would like to be able to better navigate due dates of tasks Review collected by and hosted on G2.com.
I like the interface and how easy it is to understand once you get the hang of it Review collected by and hosted on G2.com.
It might be the computers I use it on but it seems to run very slow, operations that shouldnt take much time always seem to hang a little longer than necessary Review collected by and hosted on G2.com.

I love that it works with retailers to create easy & transparent experiences. It assists with purchasing from clients to sending out purchased products and also has a customer assistance platform. It really make it very personal! Review collected by and hosted on G2.com.
It is a bit expensive but think that is salesforce all around. Review collected by and hosted on G2.com.
The interface makes it easy to move between different properties and domains from the primary login. This also makes transferring business rules across multiple domains more efficient on the back end. Review collected by and hosted on G2.com.
The campaign and promotion set-up process is a clunky process with multiple steps that could be streamlines Review collected by and hosted on G2.com.
I love that it is so in depth and there are so many things that you can do with it!! Review collected by and hosted on G2.com.
I really don't have any dislikes about this system! Review collected by and hosted on G2.com.
I love that you have access to people's cases at your fingertips. You can view contact info, case notes, visits etc. You can also generate reports to pull data you require and customize it almost any way. Review collected by and hosted on G2.com.
I don't like that there's so many different permissions and easily enter duplicates without it notifying you. Review collected by and hosted on G2.com.
its easy and straightforward. everything is where youd need it Review collected by and hosted on G2.com.
nothing to note about dislike, it does everything. Review collected by and hosted on G2.com.

Salesforce gives you access to so much data and information tracking Review collected by and hosted on G2.com.
Sometimes, it’s just too much info. Because the program is so complex, it can be difficult to determine what parts are useful for your business specially. Review collected by and hosted on G2.com.