Salesforce Commerce for B2C
Editedit
Salesforce Commerce for B2C
By Salesforce
Show rating breakdown
4.3 out of 5 stars
See all 450 Salesforce Commerce for B2C reviews
Save to My Lists
Paid
Claimed
This profile has been claimed and optimized by Salesforce Commerce for B2C.
Optimized profiles are more likely to have the most up-to-date content, fast response times, current pricing, and more.
Contact Salesforce Commerce for B2C
Optimized for quick response

Salesforce Commerce for B2C Reviews & Product Details - Page 34

Editadmin

Salesforce Commerce for B2C Overview

Editedit
What is Salesforce Commerce for B2C?

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale.

Salesforce Commerce for B2C Details
Product Website
Discussions
Languages Supported
German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
Show LessShow More
Product Description

Salesforce Commerce Cloud (formerly Demandware) is a on-demand e-commerce platform combines the functionality, flexibility and customization capabilities of an in-house application with the operational benefits of the on-demand model, allowing you to realize the full potential of the online channel.

How do you position yourself against your competitors?

Trust at Global Scale: proven industry leading scale, security, performance, and transparency such as 99.99% historic uptime, merchant/shopper data protection, security, & compliance for complex global regulations, and scalability underpin all investments

Seamless customer experiences: With Customer 360 we deliver personalized, AI-driven, and seamless Commerce experiences across purchase, payment, order management & beyond, to connect Sales, Marketing & Service, optimizing the entire customer lifecycle.

Architecture Flexibility: Templates, composable, headless supports choice, hybrid enables flexibility to incrementally combine all 3 OOTB without rearchitecting, beyond the storefront via Social channels, composable industry standard language support.

Personalization w/ Data & AI: drive growth and turn data into actionable insights automatically via Einstein AI & search, Commerce Insights, trusted social channels, hyperlocal marketing, and data connectors to drive personalization via all touchpoints

Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,164 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

OK
Overview Provided by:
Oleg Kulda

Recent Salesforce Commerce for B2C Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Excellent tool for marketing and transactional emails to millions of customers"
Easy to use and it can handle millions of data without any issues. Good customer support
Read more
Rudy R.
RR
Rudy R.Enterprise (> 1000 emp.)
4.5 out of 5
"Salesforce commerce -Fashion retailer"
I like the flexibility. If you have a robust development resources, it is pretty limiteless.
Read more
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
2.0 out of 5
"This is to good to makes easy sale"
Best platform to making connections and communication to make a effect sales and easy way to use
Read more

Salesforce Commerce for B2C Pricing

B2C Commerce - Growth
Contact Us
Per Year
B2C Commerce-Plus
Contact Us
Per Year
See all 2 Salesforce Commerce for B2C pricing levels
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
5 people requested security information

Salesforce Commerce for B2C Media

Salesforce Commerce for B2C Demo - Build Better Digital Commerce Experiences
Convert more shoppers with seamless B2C digital commerce transactions.
Salesforce Commerce for B2C Demo - Control Your Marketing and Merchandising
Empower your marketers and merchandisers with efficient commerce apps.
Salesforce Commerce for B2C Demo - Personalize With Artificial Intelligence
Harness the power of AI with Einstein - no data scientist required.
Salesforce Commerce for B2C Demo - Build, Customize, and Innovate Your Sites
Deliver custom headless commerce faster and at a lower cost.
Salesforce Commerce for B2C Demo - Explore Global Markets
Scale with ease, speed, and confidence on a platform built for your busiest days.
Play Salesforce Commerce for B2C Video
Play Salesforce Commerce for B2C Video
Editedit

Official Downloads

Answer a few questions to help the Salesforce Commerce for B2C community
Have you used Salesforce Commerce for B2C before?
Yes

Video Reviews

Review by Pushpak P.
Salesforce Commerce for B2C review by Pushpak P.
Play Salesforce Commerce for B2C review by Pushpak P.
Salesforce B2C Commerce Review
Review by Katie B.
Salesforce Commerce for B2C review by Katie B.
Play Salesforce Commerce for B2C review by Katie B.
Streamlining EVERYTHING
See all video reviews

450 Salesforce Commerce for B2C Reviews

4.3 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
450 Salesforce Commerce for B2C Reviews
4.3 out of 5
  • Sort By:
    G2 Sort
450 Salesforce Commerce for B2C Reviews
4.3 out of 5
  • Sort By:
    G2 Sort

Salesforce Commerce for B2C Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salesforce Commerce for B2CQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Verified User in Events Services
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

It very easy to merge gmail with crm using salesforce Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Nothing to dislike, updates system well. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Keeping up with leads and opportunities in the system Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

I like the it is really well organized and also very useful in large information organizations Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

I do not like the fact that it could be a bit difficult for first time users to navigate through Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

It really helps with data mangement Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Michael D.
MD
Information Technology Operations Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Salesforce Commerce for B2C?

I like that it can be used by multiple people. It is very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

I do not like the pricing and some of the features are up to how much your department ponies up. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

Try it Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

We've been able to take care of customers a lot better from any place. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Civil Engineering
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Salesforce allows you to customize the display and filter based on your company preference Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Nothing I can think of for now. Maybe the fact that multiple people cannot use the software at the same time? It might be just because of our subscription option. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

We use Salesforce to manage clients and track client deliverables. It has been very helpful in helping us to manage client relations Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Jun S.
JS
Co-founder & CTO
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Salesforce Commerce for B2C?

A stable platform that suits fashion retailers well. OCAPI offers good API structures and easy to work with. The configuration in the store front business manager was comprehensive. It was also easy to set up a job. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

The development sandbox environment was slow compared to a production environment. The performance needs to be improved.

The development environment was very niche, now they moved to Javascript and hopefully, it would be improved.

There were some deprecated settings there since the Salesforce took over the DWRE. However, their partnership management team is more responsive now. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

I would evaluate the size of your business and the type of the business. If you're fashion driven retailers and medium enterprise, then it would fit well. Otherwise, I would suggest Magento and other systems such as Shopify. Salesforce Commerce Cloud certainly is the market leader in the could hosting Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

The platform offers easy integrations. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Being able to schedule our website content weeks in advance is a lifesaver. We didn't have the ability to do that before so every time our homepage content needed to change, I would have to do it the day before even if that day was a holiday! Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Building specific pages to send customers to can be a little trying at times. Would be nice to be able to use pricing etc. to build temporary pages for a sale. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

This is definitely a more user friendly platform for us and a more user friendly site for the customers. We have more freedom to change the layout of our homepage in a matter of minutes. We have the ability to easily change content for different customers as well. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Ease of data tracking

Ease of contact information Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Speed of platform on wireless networks is too slow Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Client data Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
J. Hunter G.
JG
Sales Lead
Apparel & Fashion
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

I liked how they funneled in existing clients that were targeted for promotions. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

There was not much that I disliked about the platform. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

We were having some slow foot traffic and sales force really helped us pick it back up by giving us targeted leads to cal throughout the day and pitch promotions to. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Internet
UI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Good way to organize opportunities, keep track of details, etc. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Can easily reassign opportunities to yourself without permission of other person, sometimes the important data isn’t surfaced. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Simultaneous pursuit of similar opportunities was solved with Salesforce. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Apparel & Fashion
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Salesforce Commerce for B2C?

The interface of this program is easy to understand and navigate Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Sometimes there are glitches her and there but for the most part everything works smoothly Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

Take time to understand the program Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Keeping records and being able to organize print outs of sales..etc Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

Salesforce Commerce for B2C Comparisons

Compare Salesforce Commerce for B2C vs. SAP Commerce Cloud
Compare Salesforce Commerce for B2C vs. SAP Commerce Cloud
Salesforce Commerce for B2CVSSAP Commerce Cloud
Compare Salesforce Commerce for B2C vs. Magento OS
Compare Salesforce Commerce for B2C vs. Magento OS
Salesforce Commerce for B2CVSMagento OS
Compare Salesforce Commerce for B2C vs. Shopify
Compare Salesforce Commerce for B2C vs. Shopify
Salesforce Commerce for B2CVSShopify
Compare Salesforce Commerce for B2C ratings to similar products

Top Rated Salesforce Commerce for B2C Alternatives

Adobe Commerce (formerly Magento Commerce)
(515)
4.0 out of 5
Shopify Plus
(652)
4.4 out of 5
BigCommerce
(539)
4.2 out of 5
See all Salesforce Commerce for B2C Alternatives

Consulting Services for Salesforce Commerce for B2C

Chetu
(37)
4.1 out of 5
Lyons Consulting Group Implementation Services
PFSweb
See all Salesforce Commerce for B2C Providers

Explore More

Operating Revenue
Types of Advertising
Ramp Up
ZoomInfo Competitors
Out of Office Messages
AI Regulations in the EU
Natural Language Understanding (NLU)
Last In, First Out (LIFO)
Pros and Cons Details
Salesforce Commer...
Contact Salesforce Commerce for B2C