Salesforce Commerce for B2C
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Salesforce Commerce for B2C
By Salesforce
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4.3 out of 5 stars
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Salesforce Commerce for B2C Reviews & Product Details - Page 32

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Salesforce Commerce for B2C Overview

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What is Salesforce Commerce for B2C?

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale.

Salesforce Commerce for B2C Details
Product Website
Discussions
Languages Supported
German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Salesforce Commerce Cloud (formerly Demandware) is a on-demand e-commerce platform combines the functionality, flexibility and customization capabilities of an in-house application with the operational benefits of the on-demand model, allowing you to realize the full potential of the online channel.

How do you position yourself against your competitors?

Trust at Global Scale: proven industry leading scale, security, performance, and transparency such as 99.99% historic uptime, merchant/shopper data protection, security, & compliance for complex global regulations, and scalability underpin all investments

Seamless customer experiences: With Customer 360 we deliver personalized, AI-driven, and seamless Commerce experiences across purchase, payment, order management & beyond, to connect Sales, Marketing & Service, optimizing the entire customer lifecycle.

Architecture Flexibility: Templates, composable, headless supports choice, hybrid enables flexibility to incrementally combine all 3 OOTB without rearchitecting, beyond the storefront via Social channels, composable industry standard language support.

Personalization w/ Data & AI: drive growth and turn data into actionable insights automatically via Einstein AI & search, Commerce Insights, trusted social channels, hyperlocal marketing, and data connectors to drive personalization via all touchpoints

Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,164 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

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Overview Provided by:
Oleg Kulda

Recent Salesforce Commerce for B2C Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Excellent tool for marketing and transactional emails to millions of customers"
Easy to use and it can handle millions of data without any issues. Good customer support
Read more
Rudy R.
RR
Rudy R.Enterprise (> 1000 emp.)
4.5 out of 5
"Salesforce commerce -Fashion retailer"
I like the flexibility. If you have a robust development resources, it is pretty limiteless.
Read more
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
2.0 out of 5
"This is to good to makes easy sale"
Best platform to making connections and communication to make a effect sales and easy way to use
Read more

Salesforce Commerce for B2C Pricing

B2C Commerce - Growth
Contact Us
Per Year
B2C Commerce-Plus
Contact Us
Per Year
See all 2 Salesforce Commerce for B2C pricing levels
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
5 people requested security information

Salesforce Commerce for B2C Media

Salesforce Commerce for B2C Demo - Build Better Digital Commerce Experiences
Convert more shoppers with seamless B2C digital commerce transactions.
Salesforce Commerce for B2C Demo - Control Your Marketing and Merchandising
Empower your marketers and merchandisers with efficient commerce apps.
Salesforce Commerce for B2C Demo - Personalize With Artificial Intelligence
Harness the power of AI with Einstein - no data scientist required.
Salesforce Commerce for B2C Demo - Build, Customize, and Innovate Your Sites
Deliver custom headless commerce faster and at a lower cost.
Salesforce Commerce for B2C Demo - Explore Global Markets
Scale with ease, speed, and confidence on a platform built for your busiest days.
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Play Salesforce Commerce for B2C Video
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Video Reviews

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Salesforce B2C Commerce Review
Review by Katie B.
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450 Salesforce Commerce for B2C Reviews

4.3 out of 5
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Salesforce Commerce for B2C Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salesforce Commerce for B2CQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Diane K.
DK
Media Manager/Editor
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

It's very easy to get everyone on the same page. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Lack of login synchronization makes it difficult. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

We know when one of us has started and when we have sold something. Review collected by and hosted on G2.com.

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Henry M.
HM
Training Manager
Computer Software
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Salesforce Commerce for B2C?

Easy to learn system, user friendly. Have access to all customer information on one platform.

Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

It took some coworkers extra time to get used to the system. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

i am just using for integration purpose. fetching the effective data and modifying as per the requirement

Review collected by and hosted on G2.com.

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Verified User in Apparel & Fashion
AA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Salesforce Commerce for B2C?

That my customer base can easily (and more accessibly) access our online platform to purchase goods. We are more efficient as a company with this software which frees up much needed room for focusing on growth. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

The overall cost associated with the our subscription. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

Anyone looking to streamline there business efficiency and make it easier for their customer base to purchase Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Streamlining and being more efficient and hands on in our retail locations Review collected by and hosted on G2.com.

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Verified User in Cosmetics
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Interface is user friendly, good preview environment. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

There are a lot of limitations within tool and sometimes verbiage is not intuitive. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Ability to swap out content based on promotional activity, set up creative promos, launch new product, set up A/B tests. Review collected by and hosted on G2.com.

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Verified User in Executive Office
UE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

I like how easy it is to navigate through the software. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

I don’t dislike anything about it, I wish they the best! Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

I don’t have any issues. The main benefit is faster service. Review collected by and hosted on G2.com.

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Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Salesforce Commerce for B2C?

I love how customizable the program is and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Sometimes I find glitches and problems I have to send to my admin. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

Keep exploring and finding new things to do. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

We have been able to streamline systems and processes, making us work smarter instead of harder. Review collected by and hosted on G2.com.

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Lola T.
LT
Admin/HR Assistant
Furniture
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

I like being able to navigate pretty easily in this program. Having everything in one program is very convenient. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

What I dislike is sometimes there are glitches. Sometimes you try to complete an action and it "glitches" out and you have to repeat everything you just did. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

The business problems I solved with CCE is easily documenting every single interaction I had with customers. Review collected by and hosted on G2.com.

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Verified User in Consumer Electronics
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

I like the marketing options and content that you can create within the program, specifically within mobile. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Not much to dislike, I would just say the learning curve of using Salesforce. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Creating a unique and simple purchasing experience, allowing things to go smoothly for the customer. Review collected by and hosted on G2.com.

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Verified User in Consumer Goods
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Easily keep document communication, assign tasks, and follow up Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Not as useful to manage individual projects not involving other people Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Organization, communication and project management Review collected by and hosted on G2.com.

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SL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Easy to use and very easy customization. It allows for you to tailor your experience with the system as you wish. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

case creation can be slow when going through multiple drop downs Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

salesforce cloud allows us to easily integrate with out other systems such as order management and gives us excellent visibility. Review collected by and hosted on G2.com.

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