Salesforce Commerce for B2C
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Salesforce Commerce for B2C
By Salesforce
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4.3 out of 5 stars
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Salesforce Commerce for B2C Reviews & Product Details - Page 30

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Salesforce Commerce for B2C Overview

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What is Salesforce Commerce for B2C?

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale.

Salesforce Commerce for B2C Details
Product Website
Discussions
Languages Supported
German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Salesforce Commerce Cloud (formerly Demandware) is a on-demand e-commerce platform combines the functionality, flexibility and customization capabilities of an in-house application with the operational benefits of the on-demand model, allowing you to realize the full potential of the online channel.

How do you position yourself against your competitors?

Trust at Global Scale: proven industry leading scale, security, performance, and transparency such as 99.99% historic uptime, merchant/shopper data protection, security, & compliance for complex global regulations, and scalability underpin all investments

Seamless customer experiences: With Customer 360 we deliver personalized, AI-driven, and seamless Commerce experiences across purchase, payment, order management & beyond, to connect Sales, Marketing & Service, optimizing the entire customer lifecycle.

Architecture Flexibility: Templates, composable, headless supports choice, hybrid enables flexibility to incrementally combine all 3 OOTB without rearchitecting, beyond the storefront via Social channels, composable industry standard language support.

Personalization w/ Data & AI: drive growth and turn data into actionable insights automatically via Einstein AI & search, Commerce Insights, trusted social channels, hyperlocal marketing, and data connectors to drive personalization via all touchpoints

Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,164 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

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Overview Provided by:
Oleg Kulda

Recent Salesforce Commerce for B2C Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Excellent tool for marketing and transactional emails to millions of customers"
Easy to use and it can handle millions of data without any issues. Good customer support
Read more
Rudy R.
RR
Rudy R.Enterprise (> 1000 emp.)
4.5 out of 5
"Salesforce commerce -Fashion retailer"
I like the flexibility. If you have a robust development resources, it is pretty limiteless.
Read more
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
2.0 out of 5
"This is to good to makes easy sale"
Best platform to making connections and communication to make a effect sales and easy way to use
Read more

Salesforce Commerce for B2C Pricing

B2C Commerce - Growth
Contact Us
Per Year
B2C Commerce-Plus
Contact Us
Per Year
See all 2 Salesforce Commerce for B2C pricing levels
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
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Salesforce Commerce for B2C Media

Salesforce Commerce for B2C Demo - Build Better Digital Commerce Experiences
Convert more shoppers with seamless B2C digital commerce transactions.
Salesforce Commerce for B2C Demo - Control Your Marketing and Merchandising
Empower your marketers and merchandisers with efficient commerce apps.
Salesforce Commerce for B2C Demo - Personalize With Artificial Intelligence
Harness the power of AI with Einstein - no data scientist required.
Salesforce Commerce for B2C Demo - Build, Customize, and Innovate Your Sites
Deliver custom headless commerce faster and at a lower cost.
Salesforce Commerce for B2C Demo - Explore Global Markets
Scale with ease, speed, and confidence on a platform built for your busiest days.
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Play Salesforce Commerce for B2C Video
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Video Reviews

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Salesforce B2C Commerce Review
Review by Katie B.
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450 Salesforce Commerce for B2C Reviews

4.3 out of 5
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Salesforce Commerce for B2C Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salesforce Commerce for B2CQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Salesforce provides a robust set of features for CSM. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Takes a fully trained administrator to unlock all potential of Salesforce, becoming another cost. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Client management and tracking has become easier, with the addition of Omnichannel. Review collected by and hosted on G2.com.

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Crystal S.
CS
Client Care Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

I like that I could create different salea campaigns depending on the contact in my database. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

There are a lot of tweaks that need to be made before you can have it flow. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

There was a need to create a database of all of my contacts and organize them so that I could send the proper advertising. Review collected by and hosted on G2.com.

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MH
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Salesforce has the ability to both be an enterprise deployment as well as flexible to our needs. Our primary use is for multiple site deployment for location specific ecommerce portals. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Salesforce has evolved into its own ecosystem with a complex language. While Salesforce has nearly any capability you need (if you pay for development) its timely and costly to deploy. Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

Consider your full stack solution and time and cost to implement. Salesforce can be a large solution but will need complimentary connection to truly be a full solution. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Multi site ecommerce solutions, integration into ERP and CRM solutions. Review collected by and hosted on G2.com.

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Verified User in Professional Training & Coaching
UP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

I really enjoyed working with SFCC- it was an easy platform to use and had really cool out of box functionality. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Lots of out of box functionality is needed means your business could incur additional costs because of developers. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Finding a great ecommerce platform that has very reliable technical support Review collected by and hosted on G2.com.

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Verified User in Apparel & Fashion
UA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Definitely a helpless sight to keep track of sales and consumers Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

There is nothing to dislike so helpful it's the best Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

We did not have any problems just made everything nice Review collected by and hosted on G2.com.

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Verified User in Pharmaceuticals
UP
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

How easy and accessible it is. It was easy to learn how to use. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Sometimes there is a lag and is can be slow especially to print. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Made managing privacy of patients in our company easier. Review collected by and hosted on G2.com.

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Verified User in Medical Practice
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about Salesforce Commerce for B2C?

This software application is very user friendly, it helps to keep my business data current and up to date and let’s me streamline different tasks being done simultaneously Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

I dislike the cost of the application and that we can only use it for start up businesses. It is a work in progress currently Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

We are looking to reach multiple businesses online and collect data to project sales for the future Review collected by and hosted on G2.com.

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Katie Z.
KZ
Quality Assurance Analyst
Insurance
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

User friendly, easy to use without having an extensive tech background Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

I honestly haven’t found anything I don’t like Review collected by and hosted on G2.com.

Recommendations to others considering Salesforce Commerce for B2C:

A lot of suppprt is provided if you do have an issue Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

We were planning to re-launcha package product Review collected by and hosted on G2.com.

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Admin Approval Link
DM
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Its broad new features, its easy options to correct problems issues . technical support is also great Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

There isnt anything that I disliked about this product overall Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

I dont have any problems Review collected by and hosted on G2.com.

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Verified User in Online Media
AO
Small-Business(50 or fewer emp.)
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Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Simple to use and do my work. Provides the largest commerce skills set in the world. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

I have no dislike of this company. I was very happy with skill set. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Digitally to perform want I want to do. All in a timely fashion I was able to increase my sales. I realized I needed the this company to help me. Review collected by and hosted on G2.com.

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