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Salesforce Commerce for B2C
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Salesforce Commerce for B2C
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4.3 out of 5 stars
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Salesforce Commerce for B2C Reviews & Product Details - Page 3

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Salesforce Commerce for B2C Overview

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What is Salesforce Commerce for B2C?

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale.

Salesforce Commerce for B2C Details
Product Website
Discussions
Languages Supported
German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Salesforce Commerce Cloud (formerly Demandware) is a on-demand e-commerce platform combines the functionality, flexibility and customization capabilities of an in-house application with the operational benefits of the on-demand model, allowing you to realize the full potential of the online channel.

How do you position yourself against your competitors?

Trust at Global Scale: proven industry leading scale, security, performance, and transparency such as 99.99% historic uptime, merchant/shopper data protection, security, & compliance for complex global regulations, and scalability underpin all investments

Seamless customer experiences: With Customer 360 we deliver personalized, AI-driven, and seamless Commerce experiences across purchase, payment, order management & beyond, to connect Sales, Marketing & Service, optimizing the entire customer lifecycle.

Architecture Flexibility: Templates, composable, headless supports choice, hybrid enables flexibility to incrementally combine all 3 OOTB without rearchitecting, beyond the storefront via Social channels, composable industry standard language support.

Personalization w/ Data & AI: drive growth and turn data into actionable insights automatically via Einstein AI & search, Commerce Insights, trusted social channels, hyperlocal marketing, and data connectors to drive personalization via all touchpoints

Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,242 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

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Overview Provided by:
Oleg Kulda

Recent Salesforce Commerce for B2C Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Excellent tool for marketing and transactional emails to millions of customers"
Easy to use and it can handle millions of data without any issues. Good customer support
Read more
Rudy R.
RR
Rudy R.Enterprise (> 1000 emp.)
4.5 out of 5
"Salesforce commerce -Fashion retailer"
I like the flexibility. If you have a robust development resources, it is pretty limiteless.
Read more
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
2.0 out of 5
"This is to good to makes easy sale"
Best platform to making connections and communication to make a effect sales and easy way to use
Read more

Salesforce Commerce for B2C Pricing

B2C Commerce - Growth
Contact Us
Per Year
B2C Commerce-Plus
Contact Us
Per Year
See all 2 Salesforce Commerce for B2C pricing levels
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Salesforce Commerce for B2C Media

Salesforce Commerce for B2C Demo - Build Better Digital Commerce Experiences
Convert more shoppers with seamless B2C digital commerce transactions.
Salesforce Commerce for B2C Demo - Control Your Marketing and Merchandising
Empower your marketers and merchandisers with efficient commerce apps.
Salesforce Commerce for B2C Demo - Personalize With Artificial Intelligence
Harness the power of AI with Einstein - no data scientist required.
Salesforce Commerce for B2C Demo - Build, Customize, and Innovate Your Sites
Deliver custom headless commerce faster and at a lower cost.
Salesforce Commerce for B2C Demo - Explore Global Markets
Scale with ease, speed, and confidence on a platform built for your busiest days.
Play Salesforce Commerce for B2C Video
Play Salesforce Commerce for B2C Video
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Video Reviews

Review by Pushpak P.
Salesforce Commerce for B2C review by Pushpak P.
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Salesforce B2C Commerce Review
Review by Katie B.
Salesforce Commerce for B2C review by Katie B.
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450 Salesforce Commerce for B2C Reviews

4.3 out of 5
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Salesforce Commerce for B2C Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salesforce Commerce for B2CQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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SS
Salesforce E-commerce Administrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

I like how customizable it is for any user experience and workflow. You can make anything come to life with the right amount of development. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

It is very hard to catch onto as a new user. It takes a lot of practice since it is very dev heavy. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

It hosts our platform for selling parts and is integral for our website. It processes our transactions and pushes all of our orders to Salesforce Order Management. Review collected by and hosted on G2.com.

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Amrita G.
AG
Salesforce Business Analyst
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

It's an awesome tool to manage all customers records online Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

It's very expensive for the small businesses to adopt. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Customer record management is the best benefit by using Salesforce commerce for B2C Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Integrating in-house products with Salesforce Commerce is easy and can boost the user experience and keep track of everything. Salesforce support is great in terms of help support and has a large user community. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

customization of the application requires you to know niche skillset like Apex programming. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

It helps streamlining the process and easier maintenance and easy to implement Review collected by and hosted on G2.com.

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Priyanka k.
PK
Data Analyst
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Salesforce Commerce for B2C?

Salesforce is ease to use for solve query request from the client. I use it Frequently to handle my client. Its offer customizable and Personalized shopping experiences, powered AI-driven analytics, to drive sales and enhance customer engagement effectively.

It has ease of implementation tools and support resouces, making the process relatively streamlined for business. Also, It provides robust integration capabilities with various third party system tools, Offering flexibility for business to connect their existing infrastructure seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

There are less number of features and bit delay in customer support. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Salesforce Commerce for B2C streamlines online shopping experience, addressing the challange of personlized engagement seamless trasactions. which benifit businesses by driving sales, enhancing customer statisfaction and maintain the competiveness in the E commerce market. Review collected by and hosted on G2.com.

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Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

It is very flexible in terms of matching your business needs, and can be integrated with other APIs and business processes very easily Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Sometimes the performance can be a little slow as an end user, not always the most clear user-friendly default processes. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

It helps organize and do business easier by consolidating all the resources into one single application Review collected by and hosted on G2.com.

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Dev M.
DM
Salesforce Developer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Salesforce Commerce for B2C?

Using Einstein AI, I can automate personalized product recommendations, search results, and content based on my user data Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

AI-driven personalization tools, like Einstein, can sometimes feel impersonal or irrelevant Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Helping me to managing larger number of products easily Review collected by and hosted on G2.com.

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Vaibhav V.
VV
Director of Sales
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Salesforce Commerce for B2C?

PDP and PLPs are one of the best features of SFCC Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Costing is the main concern for selling it to startups. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

PDP and PLP designed for an international brand based in USA Review collected by and hosted on G2.com.

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Verónica Andrea C.
VC
Head of innovation
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

The possibility to reach all our customers in a easy way Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Sometime can be difficult to configure some tasks Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

The possibility to create campaign on mobility Review collected by and hosted on G2.com.

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Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

I like the features of the Salesforce Commerce for B2C and it is very easy to use. As a salesforce developer I've implemented many third party integrations and learned new things as well. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

For now I don't find any problem or issues with B2C. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Makes the E-commerce experience and marketing easy. Consumer interaction is more after using the Salesforce Commerce for B2C. Review collected by and hosted on G2.com.

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Chakshuv K.
CK
Growth Strategist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Salesforce Commerce for B2C?

The integration with the core platforms of salforce and global replications Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Nothings really. Has been a great experience Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Ensuring my site experience is optimum Review collected by and hosted on G2.com.

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