Salesforce Commerce for B2C Reviews & Product Details - Page 20

Salesforce B2C is the best CRM feature and can be used by any business to boom and gain profit and move ahead Review collected by and hosted on G2.com.

Nothing as to dislike but I think people might not have heard about it and could not utilise it's features Review collected by and hosted on G2.com.

User friendly backend solution. Updates occur frequently. Easy to understand navigation. Review collected by and hosted on G2.com.

Can be a bit pricey, though the features and end result make it justifiable Review collected by and hosted on G2.com.

SFDC for company is easy and maintainable, great info for contact and locations, great possibilities for integrations with other software, designed with thought of the customer and user. Review collected by and hosted on G2.com.

I could use more instruction videos and learning online courses to introduce it with bigger amount of my coworkers. I would also like more possibilities to customize my SF solutions. Review collected by and hosted on G2.com.

As long as you take the classes, watch the tutorials and dedicate the appropriate time, this is the best marketing tool you can use. What you put in is what you get out. Review collected by and hosted on G2.com.

It can be daunting to undertake without full department support. Does need a full time manager. Review collected by and hosted on G2.com.

Product roadmap

Strong customer focus

Improve business process outcome Review collected by and hosted on G2.com.

The service support can improve a lot

Deployment time can be reduced a bit

Competitive pricing compared to other vendors in the market Review collected by and hosted on G2.com.

We are migrating our legacy commerce platform and we can see increase in our sales through the platform Review collected by and hosted on G2.com.

Not Applicable, its very user friendly and our customer like it. We ran a good campaign thru this platform which increase our revenue Review collected by and hosted on G2.com.

Scalable solution on cloud. Easy and friend UI. Very well integrated. Review collected by and hosted on G2.com.

The SalesForce Reporting system can be better. Administration tools need some improvement. Review collected by and hosted on G2.com.

Ease of use was the best benefit for me. As a non-technical person, the user experience made it easy for me to navigate and customize. Review collected by and hosted on G2.com.

Downsides would probably be if you want to create more customizable features you have to do a bit of research and testing. Review collected by and hosted on G2.com.

We are in FMCG, and we have a large base of retailers. We can track the lead and even get a detailed analysis of the business. The best feature of this software is its compatibility with other software. We can associate it with our local intranet & other software. Users can get trained through online/offline mode as the abundance of training material is available on the internet. Review collected by and hosted on G2.com.

Sometimes, we are unable to open it due to the double authentication feature. However, we can get it turned off by requesting support. The mobile app should have more functions within itself. It requires internet, and at many places in India, 4G network is not available, so sometimes it hampers the work progress due to poor network. If a person leaves the organization, then it is impossible to modify the records created by that person. Review collected by and hosted on G2.com.

I like how there are tons of graph charts and pie charts. It makes tracking all my information and day-to-day grinds available in an easily accessible manner. Review collected by and hosted on G2.com.

Sometimes it will not fully engage with playbooks. Overall I think the part I dislike is not having more tabs with separate general info. It seems a bit overcrowded with stuff I don't use or integrate daily. Review collected by and hosted on G2.com.