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Salesforce Commerce for B2C Reviews & Product Details - Page 14

Salesforce Commerce for B2C Overview

What is Salesforce Commerce for B2C?

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale.

Salesforce Commerce for B2C Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Salesforce Commerce Cloud (formerly Demandware) is a on-demand e-commerce platform combines the functionality, flexibility and customization capabilities of an in-house application with the operational benefits of the on-demand model, allowing you to realize the full potential of the online channel.

How do you position yourself against your competitors?

Trust at Global Scale: proven industry leading scale, security, performance, and transparency such as 99.99% historic uptime, merchant/shopper data protection, security, & compliance for complex global regulations, and scalability underpin all investments

Seamless customer experiences: With Customer 360 we deliver personalized, AI-driven, and seamless Commerce experiences across purchase, payment, order management & beyond, to connect Sales, Marketing & Service, optimizing the entire customer lifecycle.

Architecture Flexibility: Templates, composable, headless supports choice, hybrid enables flexibility to incrementally combine all 3 OOTB without rearchitecting, beyond the storefront via Social channels, composable industry standard language support.

Personalization w/ Data & AI: drive growth and turn data into actionable insights automatically via Einstein AI & search, Commerce Insights, trusted social channels, hyperlocal marketing, and data connectors to drive personalization via all touchpoints


Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,164 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.


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Recent Salesforce Commerce for B2C Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Excellent tool for marketing and transactional emails to millions of customers"
Easy to use and it can handle millions of data without any issues. Good customer support
Rudy R.
RR
Rudy R.Enterprise (> 1000 emp.)
4.5 out of 5
"Salesforce commerce -Fashion retailer"
I like the flexibility. If you have a robust development resources, it is pretty limiteless.
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
2.0 out of 5
"This is to good to makes easy sale"
Best platform to making connections and communication to make a effect sales and easy way to use
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
5 people requested security information

Salesforce Commerce for B2C Media

Salesforce Commerce for B2C Demo - Build Better Digital Commerce Experiences
Convert more shoppers with seamless B2C digital commerce transactions.
Salesforce Commerce for B2C Demo - Control Your Marketing and Merchandising
Empower your marketers and merchandisers with efficient commerce apps.
Salesforce Commerce for B2C Demo - Personalize With Artificial Intelligence
Harness the power of AI with Einstein - no data scientist required.
Salesforce Commerce for B2C Demo - Build, Customize, and Innovate Your Sites
Deliver custom headless commerce faster and at a lower cost.
Salesforce Commerce for B2C Demo - Explore Global Markets
Scale with ease, speed, and confidence on a platform built for your busiest days.
Play Salesforce Commerce for B2C Video
Play Salesforce Commerce for B2C Video

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Video Reviews

450 Salesforce Commerce for B2C Reviews

4.3 out of 5
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450 Salesforce Commerce for B2C Reviews
4.3 out of 5
450 Salesforce Commerce for B2C Reviews
4.3 out of 5

Salesforce Commerce for B2C Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salesforce Commerce for B2CQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Chayan C.
CC
Technical Engineer lll
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Salesforce is a good platform which has the potential to provide tha biggest infrastructure as a service platform for various targeted audience and users and also provide necessary tools for smooth operations Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Some tools to develop as in the infrastructure has concern the targeted audience shouldn't feel latency in any of the architecture of Salesforce products which they are offering Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Buisness problems are not as much compare to other but it should improvise in the solutions which they are offering in B2C and B2B operation overall and rest is good. Review collected by and hosted on G2.com.

BH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Salesforce Commerce for B2C?

The modern capabilities of SFCC along with the rich partner ecosystem makes it an ideal Commerce solution for enterprise customers. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

There isn't much to dislike. The product roadmap overall solved a lot of CMS like capabilities that was lacking. But now, Managing content is a lot better in SFCC. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

It's a modern solution that helps with the buying process. Integration into marketing and service helps create an end to end customer journey. Review collected by and hosted on G2.com.

Ajaykumar  S.
AS
Senior Account Manager
Education Management
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Easy to store customer data base, easy to track sales and achivement, it gives proper dashboard. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Sometime dificult to manage Salesforce dashboard Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

It gives accurate data of customer, well designed dashboard Review collected by and hosted on G2.com.

SJ
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Customisation is very good. It helps to make may types of permutations and combination. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

UI is not that good. It could be better. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Pre defined base code. Review collected by and hosted on G2.com.

DILLIBABU G.
DG
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Salesforce Commerce for B2C?

Easy to setup and launch the storefront quickly. Easy day to day maintenance and seemless upgrades. Plenty of service providers and ability to integrate natively. Integrating with other SF products are easy. Simple interface for business users to perform their activities Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

You have to rely on integration partners most of the time for major initiatives. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

It is helping us taking online orders. Review collected by and hosted on G2.com.

Cody A.
CA
Digital Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

B2C Commerce has allowed me to not only build a process that better works for my users, but better works for my team doing the backend work. Simplicity all around! Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

A little labor intensive in the front end, but what good product isn't? Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

B2C is allowing our users to have a simpler, easier checkout and product purchase process. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Salesforce Commerce for B2C?

Salesforce is the best B2C platform there ever is, the features it provides are exceptional, the easy to use interface, opportunities, CRM management is just next level! Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

There is a downside of it getting slow at times but they rectify it quickly and get it on track within 1 hour SLA which makes it ignorable, the product is too good Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Salesforce is maintaining a good customer base, the database that they use is quick efficient and fast, there are ample opportunities for e-commerce as it provides a comprehensive list of potential clients and opportunities Review collected by and hosted on G2.com.

Nitish Kumar B.
NB
Business Development Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Sales force B2C Products and services is too good and easy to access Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

I think I have not faced any problem with sales force so thtas why I can't give dislike Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Sales force is the Best User friendly B2C platform Businesses can seamlessly sell across multiple channels such as websites, mobile apps, and social media platforms, reaching customers wherever they prefer to shop. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Salesforce Commerce for B2C offers a wide range of features and functionality for businesses looking to establish and manage their online retail presence. The platform can handle large volume of transactions and Customer interactions. It enables businesses to deliver targeted and tailored experiences. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

For Businesses with limited technical expertise and dedicated resources it can be complex and they may face challenges in fully utilizing the platforms potential. Adequate training and on-boarding support may require. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

It enables businesses to establish and maintain their online retail presence, effectively sells products or services to customers. Effectively the sales and analytics can be increased. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Nicely integrated and highly scalable solution on the cloud.

User-friendliness has always been top-notch.

Provides reporting on almost everything that you want. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Some efforts have to put and research has to be undertaken if you want to make it more customizable.

Out of the box capabilities can be further improved a bit. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

With too many options to offer, it makes the B2C commerce experience really easy. Be it Automation studio pr email builder, it is easy enough to setup and get going. Review collected by and hosted on G2.com.