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450 Salesforce Commerce for B2C Reviews
Overall Review Sentiment for Salesforce Commerce for B2C
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Appreciate the platform's ease of use and powerful capabilities and analytics for logs and entries. The ability to use reports across different platforms is also a standout feature. The user interface is visually impressive, with stunning graphics that align with the product's branding. The strong foundation for eCommerce within the Salesforce CRM ecosystem is commendable. Lastly, the software's compatibility with other applications is a valuable feature Review collected by and hosted on G2.com.
t would significantly enhance the user experience if a prominent notification alert could instantly draw users' attention to critical issues. The platform can appear cluttered due to the abundance of information displayed. Additionally, the addition of a desktop notification feature would be highly beneficial, ensuring that users never miss important updates or notifications Review collected by and hosted on G2.com.
1. Use of Einstein AI helps to forecast the future market trends. 2. More meaningful personalization with customers. 3. It's ability to empower SEO . Review collected by and hosted on G2.com.
Pricing is too high as compared to other B2C products Review collected by and hosted on G2.com.
I love that we can host our 6 different brands together but with separate landing pages.
I like how easy it is to update products and how we can customize the customer experience as we evolve each selling season. Review collected by and hosted on G2.com.
I do wish it was a bit more plug and play. Developers are required to make lots of the changes that we need and that is time consuming and costly. Review collected by and hosted on G2.com.
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What I liked the most is you get to see and store data in both business side and customer side, it also helps you identify areas of improvement. The best CRM so far very user friendly. Review collected by and hosted on G2.com.
It not a dislike but I wish they can improve, For me they should have description added on each functionalities because if you are first time user you might get lost but it is easy to familiarize. Review collected by and hosted on G2.com.
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I like it's user interface very much. It gives very esthetic feel with it's interface and ux flow. This is the feature-rich solution for business management. It provides very good flexibility for our business. Review collected by and hosted on G2.com.
It is very costly that's why it is not suitable for small businesses. It should be opportunity for small businesses with affordable cost to increase their business with CRM solutions. Review collected by and hosted on G2.com.
I like the features and third party integrations such as Bazaar voice, Sterling OMS which makes easier for the e-commerce platforms to get the work done from one point of contact which is B2C commerce cloud. Review collected by and hosted on G2.com.
I really don't feel anything as such, from my past 7 years of experience B2C cloud is making continuous improvements for better client satisfaction. Review collected by and hosted on G2.com.
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Client data imported seamlessly. And the help to prompt feedback to clients for annual reviews. The ability to track leads and create opportunities and sales end to end. Review collected by and hosted on G2.com.
In South African context there is not enough on the ground support in the region. So many simple fixes can make this product even better but we have few resources to tap into from Salesforce Review collected by and hosted on G2.com.
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The best thing which I like in salesforce commerce for B2C is its integration, user-friendlynes in interface, and its scalability make it an ideal choice for businesses of different sizes. Review collected by and hosted on G2.com.
It is very costly in comparison of other tools available in the market. Also it requires expertise in running the tool which takes time to get familiar with this tool. Review collected by and hosted on G2.com.
Tracking of client data, accurate information. Review collected by and hosted on G2.com.
There nothing to dislike about salesforce, as it use by many companies. Review collected by and hosted on G2.com.
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Salesforce is easy to control and navigate using the lightning experience.
It also has different Platform support like tab, mobile, desktop which is amazing for B2C commerce. Review collected by and hosted on G2.com.
Sometimes is can be hard to configure Salesforce B2C but using sales, service and experience cloud it can be easily done and it needs some upgrade as sometimes app can be buggy. Review collected by and hosted on G2.com.