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Salesforce Commerce for B2C Reviews & Product Details - Page 10

Salesforce Commerce for B2C Overview

What is Salesforce Commerce for B2C?

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale.

Salesforce Commerce for B2C Details
Product Website
Languages Supported
German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Salesforce Commerce Cloud (formerly Demandware) is a on-demand e-commerce platform combines the functionality, flexibility and customization capabilities of an in-house application with the operational benefits of the on-demand model, allowing you to realize the full potential of the online channel.

How do you position yourself against your competitors?

Trust at Global Scale: proven industry leading scale, security, performance, and transparency such as 99.99% historic uptime, merchant/shopper data protection, security, & compliance for complex global regulations, and scalability underpin all investments

Seamless customer experiences: With Customer 360 we deliver personalized, AI-driven, and seamless Commerce experiences across purchase, payment, order management & beyond, to connect Sales, Marketing & Service, optimizing the entire customer lifecycle.

Architecture Flexibility: Templates, composable, headless supports choice, hybrid enables flexibility to incrementally combine all 3 OOTB without rearchitecting, beyond the storefront via Social channels, composable industry standard language support.

Personalization w/ Data & AI: drive growth and turn data into actionable insights automatically via Einstein AI & search, Commerce Insights, trusted social channels, hyperlocal marketing, and data connectors to drive personalization via all touchpoints


Seller Details
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
584,164 Twitter followers
LinkedIn® Page
www.linkedin.com
78,543 employees on LinkedIn®
Ownership
NYSE:CRM
Phone
+1 (800) 667-6389
Total Revenue (USD mm)
$21,252
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.


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Recent Salesforce Commerce for B2C Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Excellent tool for marketing and transactional emails to millions of customers"
Easy to use and it can handle millions of data without any issues. Good customer support
Rudy R.
RR
Rudy R.Enterprise (> 1000 emp.)
4.5 out of 5
"Salesforce commerce -Fashion retailer"
I like the flexibility. If you have a robust development resources, it is pretty limiteless.
Verified User
C
Verified UserSmall-Business (50 or fewer emp.)
2.0 out of 5
"This is to good to makes easy sale"
Best platform to making connections and communication to make a effect sales and easy way to use
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
5 people requested security information

Salesforce Commerce for B2C Media

Salesforce Commerce for B2C Demo - Build Better Digital Commerce Experiences
Convert more shoppers with seamless B2C digital commerce transactions.
Salesforce Commerce for B2C Demo - Control Your Marketing and Merchandising
Empower your marketers and merchandisers with efficient commerce apps.
Salesforce Commerce for B2C Demo - Personalize With Artificial Intelligence
Harness the power of AI with Einstein - no data scientist required.
Salesforce Commerce for B2C Demo - Build, Customize, and Innovate Your Sites
Deliver custom headless commerce faster and at a lower cost.
Salesforce Commerce for B2C Demo - Explore Global Markets
Scale with ease, speed, and confidence on a platform built for your busiest days.
Play Salesforce Commerce for B2C Video
Play Salesforce Commerce for B2C Video

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Video Reviews

450 Salesforce Commerce for B2C Reviews

4.3 out of 5
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450 Salesforce Commerce for B2C Reviews
4.3 out of 5
450 Salesforce Commerce for B2C Reviews
4.3 out of 5

Salesforce Commerce for B2C Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Salesforce Commerce for B2CQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Salesforce Commerce for B2C?

Data encryption is key. As a cybersecurity enthusiast, it pleases me to see out data safe and secure. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Some resources can be a little difficult to use at first, and having a good CRM system set is pretty important. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Adds more layers to our website, while seeming complex in backend, it ensures a good user experience for customers. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Salesforce Commerce for B2C?

solid commerce platform that can power eComm storefronts in different ways based on merchant needs. some exciting options available now in the platform Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

could benefit from more out of the apps or options for integration and feature functionality Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

integrate with other products in retailer stacks to help grow their online revenue, overall experience, and brand Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

The security standards are very high making it a very trustable and secure platform.SFCC is very useful when it comes to data management. It very responsvie and very simple UI which works seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Thery nothing much to complain about ! Customer support can be taken a step higher in terms of the response time. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

The one of a kind platform which has various integrations of all capibilities making analytics stramlined also the multiple cutomising capoibilites is very useful! Review collected by and hosted on G2.com.

CA Chetan B.
CB
Associate
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

The most liked thing for me is that we can customise it.

Importing and Exporting data is seamless.

It helps analysing different kinds of trends which helps in growing business and sales. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

There are very few tutorials to understand the software. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

It helps me managing my e commerce business. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
IA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

It helps me in service of customers, scalability, management of orders, manage of variant stores and people used to use ecommerce platforms with ease. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

The buggest disadvantage of this is user friendly interface as it it most ideal choice for all type of business. The set up of this remains higher as people can't afford much due to this. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

The main structure of this starts with business to consumers as it is designed in such a way to reduce potential losses which are due as Out of stock. Review collected by and hosted on G2.com.

Madhu P.
MP
Director Of Information Technology
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about Salesforce Commerce for B2C?

Commerce APIs and integrations, SFRA and composable arch Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Not enough catridges, data related limitations Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Sales increase Review collected by and hosted on G2.com.

Rishi T.
RT
Associate Product Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

It is very flexible, scalable and customizable solution. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

The Learning curve seemed quite much. Wish it could be more intuitive. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

It is a very nice solution for managing for managing your online B2C stores. Supports localization of language, currency, and catalog. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

I like the ease of accessing data. Everything is organized and easy to find. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Accurately creating reports and can be difficult Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Solving the need for a CRM and it benefits me by being easy to use. Review collected by and hosted on G2.com.

Aarav A.
AA
Customer Relationship Management Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

We can easily purchase anything from anywhere as well as there are wide range and wide variety of products to buy with proper comparison as well as proper description along with proper guidance. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

Only the waiting period like when we buy a product so we have to wait for their delivery that is the only thing which I don't like. Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

No problems Review collected by and hosted on G2.com.

Chandra T.
CT
Sr Business Development Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Salesforce Commerce for B2C?

Salesforce B2C is easy to use and very flexible for brands and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Salesforce Commerce for B2C?

In-house resources constraints. Transition of the product contract manager to implementation team and lack in responsiveness/ meeting deadlines for project Review collected by and hosted on G2.com.

What problems is Salesforce Commerce for B2C solving and how is that benefiting you?

Not truly cloud based. Lack automated backend options. Cost is high and not upto mark Review collected by and hosted on G2.com.