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Sage Intacct Reviews & Product Details

celena r.
CR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Sage Intacct?

This software is easy to navigate and has easy features, you are able to see posted payments and everything paid all in one. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

There could be more updates to payment history. when you click a bill it would be easier to see everyhting paid for that company as a general ledger without having to go and pull the general ledger itself. another software called sage has that feature. Review collected by and hosted on G2.com.

What problems is Sage Intacct solving and how is that benefiting you?

this makes processing som uch easier, you can go to stampli and process invoices and they will generate to intacct. Review collected by and hosted on G2.com.

Sage Intacct Overview

What is Sage Intacct?

Sage Intacct is the flexible and scalable financial platform that delivers deep accounting capabilities to thousands of businesses across the world. Sage Intacct delivers an array of core accounting applications such as a general ledger, accounts payable, accounts receivable, cash management, and order management to any accounting department or finance team. It also supports functionality for built-in dashboards, real time reporting, time and expense management, project accounting, revenue management, and global consolidations for multiple entities. The software can be used in a wide variety of industries as a horizontal accounting system, but also delivers specialized features for the following industries: Nonprofit, Software and SaaS, Professional Services, Financial Services, Healthcare, Hospitality, Wholesale Distribution, Construction and Real Estate.

Sage Intacct Details
Product Website
Languages Supported
English
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Product Description

Sage Intacct is the industry-leading financial accounting software system with a broad set of functionalities for small to mid-sized businesses across a number of different verticals.

How do you position yourself against your competitors?

As the only AICPA-preferred financial management solution, Sage Intacct financial management software delivers the automation and controls around billing, accounting and reporting that finance needs to reduce errors, stay audit-ready and scale the business. Customers benefit from a "buy with confidence" guarantee that outlines the level of services they can expect for uptime, security, recovery and more. The company was also rated #1 in customer satisfaction by G2.


Seller Details
Company Website
Year Founded
1981
HQ Location
Newcastle
LinkedIn® Page
www.linkedin.com
14,417 employees on LinkedIn®
Ownership
SGE.L
Phone
+1 (866) 996-7243
Total Revenue (USD mm)
$1,903
Description

Sage provides software in accounting, ERP, CRM, and more across industries and available for entrepreneur, small, midsized, and larger businesses.


Gill S.
GS
Overview Provided by:

Recent Sage Intacct Reviews

Verified User
E
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Strong cloud based accounting package"
I like that it is a cloud based system. The basic accounting functionality and dashboard capabilities are very strong.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Easy to navigate"
Easy to learn and navigate. Detailed account/gl information easy to drill down. Financial reports complete. Works well for grant accounting and rep...
Ali Z.
AZ
Ali Z.Mid-Market (51-1000 emp.)
4.0 out of 5
"Sage Intacct works well for our organization"
Interface is pleasant and it's easy to use most functions

Sage Intacct Pricing

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Sage Intacct Media

Sage Intacct Demo - Forecasting
Accurately forecast growth based on precise metrics about your business.
Sage Intacct Demo - Accounts Receivable
Increase cash flow by automating accounts receivable processes
Sage Intacct Demo - Role-Based Dashboards
Customize time & expense management dashboards based on a user's role, showing each person only the information most pertinent to their position.
Sage Intacct Demo - Revenue Recognition
Sage Intacct offers intelligent, automated and compliant revenue recognition with complete support for ASC 606 and IFRS 15.
Sage Intacct Demo - Order Management
Automate order management workflows & achieve 25% faster quote-to-cash cycles.
Sage Intacct Demo - Real-Time Reporting
Utilize real-time reporting with up-to-minute financials across multiple business dimensions. Show only the metrics that matter based on the user viewing the dashboard.
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Video Reviews

3,616 out of 3,617 Total Reviews for Sage Intacct

4.3 out of 5
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3,616 out of 3,617 Total Reviews for Sage Intacct
4.3 out of 5
3,616 out of 3,617 Total Reviews for Sage Intacct
4.3 out of 5

Sage Intacct Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Sage IntacctQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Amber J.
AJ
Billing Support/Onboarding Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sage Intacct?

I love that I can do multiple things for one invoice in one system. I have to use Intacct every day. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

I dislike how long it initially takes to get to the needed pages. Having to open multiple tabs makes searching easier and cuts down on the amount of time I spend waiting for the page to load. It would be easier for me if everything I needed to do with one invoice could be done from the same page. I frequently have to refund invoices, and this can't be done from Intacct. I have to go to Intacct to find the information and take it to Braintree (both EFT and CC versions). There's about a week's waiting period for everything to process and sync; then I have to use Intacct to verse on one page and reprocess on another. It isn't very easy to learn at first either. Since there are so many back and forth steps, a lot of manual fixes, one thing at a time, it takes a lot of patience and asking questions. The terms are more geared towards accountants and not a billing support team. Review collected by and hosted on G2.com.

What problems is Sage Intacct solving and how is that benefiting you?

It helps me find copies of invoices for customers and reverse and reprocess invoices. All of these tasks help the customer get invoices paid and make sure the right customer is paying. Seeing all of the brand invoices in one spot helps show patterns and if any invoices aren't paid. Review collected by and hosted on G2.com.

Response from Anna Parker of Sage Intacct

Thank you for sharing your feedback on Sage Intacct. We appreciate your insights on the user experience and the areas that could be improved. Your comments about the navigation and multiple steps needed for tasks have been noted, and we will share them with our product development team for consideration. We understand the importance of efficiency and ease of use in a system like Intacct.

If you have any specific suggestions or further feedback, please feel free to reach out to us. We value your input and are committed to enhancing our product to better meet your needs. Thank you for being a dedicated user of Sage Intacct, and we look forward to continuing to support you in your daily tasks.

Anna Parker - Customer Advocacy Executive

Tammy S.
TS
Accountant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sage Intacct?

The reporting feature helps me on a daily basis to make key descisions on financials. I love how with one click I can get details of transactions happening in real time or even do an aging report and find out where something went ary. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

I use Sage on a daily basis and I need it to be quick and accurate. this was one of my key issues I was complaining baout my old system. Implementation took a bit and customizations, but it was well worth the wait. Customer service was a key help to all things timeline related. Our old system was integrated with ease and did not take long at all. Im glad we took the leap. Review collected by and hosted on G2.com.

What problems is Sage Intacct solving and how is that benefiting you?

Automated reports can really transform the way you handle financial data. They not only save time but also ensure accuracy and consistency in your reporting. I really appreciate the detailed financial statements that can be generated with just a few clicks. Review collected by and hosted on G2.com.

Response from Anna Parker of Sage Intacct

Thank you for sharing your positive experience with our reporting feature. We're committed to providing robust and accurate reports to help you with real-time financial insights. We understand the importance of quick and accurate performance, and we're glad to have been able to assist with the implementation and customization process. We appreciate your feedback!

Anna Parker - Customer Advocacy Executive

Open Discussions in Sage Intacct
Verified User
G2
Leo R.
LR
Accounting Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sage Intacct?

What I like best about Sage Intacct is its ease of use, which makes it simple for teams to navigate and manage financial tasks. The software is straightforward to set up, ensuring a smooth implementation process. Customer support is always responsive and helpful. Sage Intacct offers numerous features that cover all financial management needs. Additionally, its seamless integration with other systems ensures a smooth workflow across platforms, due to all these reasons the frequency of use is high. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

The learning curve can be steep for new users, and it may take time to become comfortable with the interface. Review collected by and hosted on G2.com.

What problems is Sage Intacct solving and how is that benefiting you?

Sage Intacct automates tedious manual accounting tasks, reducing errors and enhancing data accuracy. It provides real-time financial insights through customizable reports and dashboards, aiding better decision-making. Additionally, it simplifies multi-entity management, including consolidations, and ensures regulatory compliance. These features save time, increase efficiency, and reduce compliance risks, benefiting businesses by enabling effective operations and strategic growth. Review collected by and hosted on G2.com.

Response from Anna Parker of Sage Intacct

We're thrilled to hear that you find Sage Intacct easy to use and that our customer support has been responsive and helpful. We strive to provide a seamless implementation process and are glad to hear that you find our features comprehensive and integration smooth. Thank you for your feedback!

Anna Parker - Customer Advocacy Executive

CB
Accountant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sage Intacct?

Whether it's a fiscal year or calendar year entity no longer matters when it comes time to provide the auditors their required reports! Now, I can customize those reports in advance and assign outside entities to their proper places. Coming from a legacy accounting software product, I've been very impressed with the search functionality of Sage Intaact's software! I'm used to being forced to know precisely where to look for the answers I'm seeking, but even the best accountants aren't software code mindreaders. Being able to enter brief search criteria and use the "%" function to get a slew of results has been a HUGE time saver for both myself and my team, who no longer need to explain to the accountant who is new to non-profit accounting where to look for the appropriate backup. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

I've loved everything about it so far, especially the intuitive web-based interface. Review collected by and hosted on G2.com.

What problems is Sage Intacct solving and how is that benefiting you?

I no longer need a master class in a specific piece of accouting software. I simply apply prior knowledge of the concept, and the intuitive software does the rest for me. Review collected by and hosted on G2.com.

Response from Anna Parker of Sage Intacct

Thank you for sharing your positive experience with the search functionality of Sage Intacct! We're glad to hear that it has been intuitive and helpful for your accounting needs.

Anna Parker - Customer Advocacy Executive

Will T.
WT
Senior Finance Manager, Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sage Intacct?

Sage has many ways to customize your data, from transaction types, general ledger entry categories, inventory details, and more. The indivdiual modules are fairly easy to learn and equip for all levels of entry detail. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

While being able to create and manipulate Sage fields in the different modules is helpful, report design is a voyage of self-discovery and individual effort. Sage does not have a data dictionary, so selecting fields for obtaining data is trial and error, and many duplicates of the same field names are difficult to distinguish when designing reports. Security is also challenging, as the subscription method is not always clear by individual or role. Review collected by and hosted on G2.com.

What problems is Sage Intacct solving and how is that benefiting you?

We upload inventory activity from an older ERP system because we are able to create transactions and customizable fields in Sage that can sync up with the data. We also benefit from reducing extrenal paperwork with 100% electronic processes. Review collected by and hosted on G2.com.

Response from Anna Parker of Sage Intacct

We appreciate your detailed feedback about Sage Intacct. It's great to hear that the customizable data fields and modules are beneficial for your inventory management. We understand the challenges you've mentioned with report design and security, and we're committed to enhancing these aspects for a better user experience.

Carla G.
CG
Accounts Payable Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sage Intacct?

I have been using Sage Intacct for over 2 years and it is by far my favorite accounting software I have ever used. It is extremely user friendly and does not allow for mistakes. There are so many wonderful features, not to mention keeping your tax information together for year end 1099's. The ease of integrating and learning how to use Sage Intacct was wonderful. If I ever had issues, customer support was always extremely helpful with any problems. I use Sage Intacct almost daily and appreciate the helpful updates that come frequently. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

I don't really have any dislikes about Sage Intacct. It is so user friendly and easy to train others on when needed. The fact that it does not let you make errors is #1. Review collected by and hosted on G2.com.

What problems is Sage Intacct solving and how is that benefiting you?

Sage Intacct is helping me solve issues with keeping track of vendors that are required to receive 1099's at year end. This is such a great benefit having everything all in one place! Review collected by and hosted on G2.com.

Response from Anna Parker of Sage Intacct

Hi Carla

We're thrilled to hear that you've had such a positive experience with Sage Intacct! Our goal is to provide user-friendly and error-free accounting software, and we're glad to hear that it's been beneficial for you in managing your tax information and vendor tracking. Thank you for your feedback!

Anna Parker - Customer Advocacy Executive

TB
Financial Planning and Analysis Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sage Intacct?

The financial and custom report writer tools are brilliant and allow you to produce ad hoc reports or more standard reports and management account report packs to run on a monthly basis. The dashboard view also always a more visual representation of our data which aids decision making. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

It would be better if the dashboard view in Sage Intacct could be exported in an easy to read format so that it could be distributed to key stakeholders in a paper form rather than relying on self service. At the moment when the dashboard is exported the formatting changes significantly to a poorer format Review collected by and hosted on G2.com.

What problems is Sage Intacct solving and how is that benefiting you?

Sage intacct allows us to tag transactional data using multiple dimensions. This helps us to report in a more detailed way which in turn helps with decision making for the organisation. Review collected by and hosted on G2.com.

Response from Anna Parker of Sage Intacct

Thank you for sharing your positive feedback about Sage Intacct! We're delighted to hear that you find our financial and custom report writer tools to be brilliant and that they enhance your decision-making process. We appreciate your suggestion regarding the dashboard view export feature and will definitely take this into consideration for future updates.

It's great to hear that Sage Intacct is helping your organization by allowing you to tag transactional data using multiple dimensions, enabling more detailed reporting and ultimately aiding in decision-making. If you have any further suggestions or feedback, please feel free to reach out. We're here to help and support you every step of the way!

Anna Parker - Customer Advocacy Executive

Anjelica S.
AS
Fiscal Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sage Intacct?

"I really like Sage Intacct because it is a modern, forward-thinking solution that aligns perfectly with our needs. Its advanced features and user-friendly interface will not only streamline our processes but also play a significant role in elevating the efficiency and effectiveness of our fiscal department. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

Still new to the system to give a review on dislikes. Review collected by and hosted on G2.com.

What problems is Sage Intacct solving and how is that benefiting you?

Sage Intacct is empowering our agency to move forward with the times by embracing modern, cloud-based solutions that significantly reduce our reliance on paper. By transitioning to a digital platform, we are streamlining our processes, improving efficiency, and minimizing waste, all while ensuring secure and accessible financial management. This innovative approach not only enhances our operational effectiveness but also aligns with our commitment to sustainability, enabling us to adapt to evolving technology and better serve our mission. Review collected by and hosted on G2.com.

Response from Anna Parker of Sage Intacct

Thanks for taking the time to leave us a review Anjelica! We're thrilled to hear that Sage Intacct is aligning perfectly with your needs and streamlining your processes. We're committed to providing modern, user-friendly solutions to help elevate efficiency.

Anna Parker - Customer Advocacy Executive

Amit Kumar S.
AS
Senior Revenue Controller
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Sage Intacct?

Intacct is very varsitile ERP. It gives a lot opportunity to make changes as per the Business requirement. Its very to use. The implemenation is very smooth and less time consuming. It gives a lot of features which canbe used as per the business needs and requirements. Its is very versatile and can be integrated with any 3rd party software. The customer support is very supportive and prompt in resolving the queries. I use Intacct on a daily basis with out any chalenges. Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

There are a few things on which I think Intacct can improve it self. One thing that I observed is that we should have the functionality to make cosmetic changes to the invoices without opening the books. Review collected by and hosted on G2.com.

What problems is Sage Intacct solving and how is that benefiting you?

It gives an option to create multi-currency contracts. Also, I can recognize the revenue for FF and also for usage-based items. Review collected by and hosted on G2.com.

Response from Gill Symington of Sage Intacct

Thank you for your positive feedback on Sage Intacct Amit! We're glad to hear that you find our ERP system versatile and easy to use. We appreciate your compliments on our smooth implementation process and the prompt support provided by our customer service team.

Regarding your suggestion for making cosmetic changes to invoices without opening the books, we appreciate your feedback. We are constantly working to improve our software and will take your suggestion into consideration for future updates.

We're pleased to hear that Sage Intacct is solving problems for you by offering features such as multi-currency contracts and the ability to recognize revenue for FF and usage-based items. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

I would like to invite you to join Sage Champions, our customer advocacy program, please copy this link: https://na.sagechampions.com/join/IntacctNAG2Reply

Gill Symington

Sage Global Customer Advocacy Director

RC
accountant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Sage Intacct?

Very user friendly

Formatting of the reports

Customising of the reports

Easily implemented and integrated

Avialbility of add ons eg BTerrell Review collected by and hosted on G2.com.

What do you dislike about Sage Intacct?

The consolidation module. In large group scenario when using the same COA across the group and having multi currencies, there is no way to hold each of the historical FX transactions at a specific rate given you only have one GL account for Share Capital etc.

The consolidation module converts P/L transactions at a monthly avg rate but for a UK GAAP consol the P/L in foreign currencies should be converted at a yearly avg rate, there is no easy work around for this.

There is no easy way to export FX rates out of Sage. Review collected by and hosted on G2.com.

What problems is Sage Intacct solving and how is that benefiting you?

AP Automation and OCR tools Review collected by and hosted on G2.com.

Response from Anna Parker of Sage Intacct

Thank you for sharing your feedback on Sage Intacct. We're thrilled to hear that you find the platform user-friendly and appreciate the ease of customizing reports. We understand your concerns about the consolidation module and the challenges with multi-currency scenarios. Our team is constantly working to enhance our features, and your feedback is invaluable in this process. We would love to connect with you further to gather more insights on how we can improve in this area. Additionally, we can explore ways to assist with exporting FX rates and any other issues you may be facing. Please feel free to reach out to us so we can address these matters promptly. Thank you for choosing Sage Intacct for your AP automation and OCR needs.

Anna Parker - Customer Advocacy Executive