What I like most about Rocket.Chat is its open-source flexibility, strong security, and ability to customize communication workflows. It also supports team collaboration with channels, integrations, and self-hosting options. Review collected by and hosted on G2.com.

One drawback of Rocket.Chat is that the setup and maintenance can be complex, especially for teams without technical expertise. Some advanced features also require additional configuration or paid plans. Review collected by and hosted on G2.com.

It's a well-polished chat application that's completely decentralized. You own your own data, that's huge. Review collected by and hosted on G2.com.

They started requiring licensing for too much of the app. Basic features are now behind a licensed wall. Review collected by and hosted on G2.com.

as you can brand it also you can modify permissions ,custom roles, add or build your own integrations, microservices, apps. Review collected by and hosted on G2.com.

if you compared it with slack or ms teams i think they need to enhance the user experience more as the interface is less refined Review collected by and hosted on G2.com.

Easy to navigate, with a very smooth interface that makes everything feel straightforward to use. Review collected by and hosted on G2.com.

Sometimes the chat display lags, which ends up being time-consuming. Review collected by and hosted on G2.com.

it’s flexible and gives full control over data while still being easy to use. Review collected by and hosted on G2.com.

setup and customization can be a bit complex compared to simpler chat tools. Review collected by and hosted on G2.com.

The Live Agent feature and how easy it is to integrate it into my website. Review collected by and hosted on G2.com.

The learning curve and its development and its UI could be better Review collected by and hosted on G2.com.

how easy and simple it is as anyone can use it weather a teanager or a sinior user will find a way to use it Review collected by and hosted on G2.com.

i can not do voice call or meetings on it and not sure if there is a mobile app for it Review collected by and hosted on G2.com.

I like using Rocket.Chat for its control, customization, and user experience. Having control over data is really important to me because it addresses data sovereignty, letting me know exactly where conversations, files, and user data are stored, which is great for privacy, compliance, and security. Rocket.Chat also serves as a more affordable alternative to Slack, which helps with reducing costs. Review collected by and hosted on G2.com.

Self-hosting and maintenance can be a bit demanding, especially for smaller teams without dedicated DevOps teams or capacity. Review collected by and hosted on G2.com.

I find Rocket.Chat very helpful for internal chats, especially when it's difficult to discuss team problems via calls. I like that we can mention each tech and specifically address each issue in the chat, which makes it easier to report certain issues to specific people. The initial setup of Rocket.Chat was very helpful for our team. Overall, everything looks good, and I would highly recommend it. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I love that Rocket.Chat is very fast with no delays. I also appreciate its easy-to-use interface and privacy features, which make me feel less stressed. The setup was simple and straightforward. I have zero complaints and hope it stays the same. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.