Rippling Reviews & Product Details

As of recently, I have started using Rippling with a company I started working with last month. This is the easiest straightforward payroll system that doesn't seem to have many issues if any at all compared to their competitors, such as something like ADP. I am able to get all of my financial records and information from them easily, and signing in is also really easy and simple. I have had issues with other companies or payroll systems that do not function as well as this one. I never have issues logging in. When I used other platforms similar to this one, I would have to contact my manager to get into the app more times than not, because it would say that my password wasn't correct, even though it absolutely was. I have not had any issues with Rippling on that kind of issue!! So far, Rippling is awesome! I thoroughly like the set up of things and how easy it is to access my financial information, as well as access to the system itself. Thank you to the Rippling team! Review collected by and hosted on G2.com.

I honestly can't say much here because I am new to ripping, but thus far, there hasn't been any issues. Review collected by and hosted on G2.com.

First and foremost, I feel that every HR feature that you could possibly need is made very visible and easy to access. From submitting time-off requests to accessing your benefits, everything is pretty much right there for you. I also really like the app integrations that are possible with Rippling like Lattice, for example. The laptop/software update reminders from Rippling are also really helpful and I think the pay-day reminders are nice/cute to have as well. Also, upon being hired at my company, using the onboarding check-list through Rippling couldn't have been easier - it was honestly the smoothest onboarding experience I've ever had with an employer. Overall, an excellent software/service! Review collected by and hosted on G2.com.

So far, I have not found anything to dislike about Rippling. Review collected by and hosted on G2.com.

Rippling's quick and crisp responses to my concerns are always a big thing to cheer for. Their tech support is just to the point and always eager to resolve the user issues. Main upside of using Rippling is their UI interface which is very descriptive and self explanatory in nature and very user friendly. Review collected by and hosted on G2.com.

While Rippling is prompt in action but one area of opportunity could be introducing a SPOC(single point of contact) so that urgent issues can be resolved by just dialing a call to a number. Basically by introducing a customer care service which can be contacted on phone can be a great deal to introduce. It will cement more thrust on the user as a human touch can't be replaced by emails etc... Review collected by and hosted on G2.com.

Rippling makes payroll approval incredibly seamless, allowing me to approve timecards for my team with ease. I also appreciate the ability to generate detailed reports using simple, customizable recipes, providing in-depth insights—such as the IP addresses where employees clocked in and out. This level of transparency is invaluable, as it fosters an honest and accountable work environment. Additionally, as a manager, I can swiftly switch between my Admin and Employee accounts, streamlining my workflow. Another standout feature is the ability to view my entire organization at a glance, including role titles, contact information, and locations, which enhances overall visibility and efficiency.

As a professional, customer-first-minded Customer Support Manager, I expect the same level of professionalism when I reach out to any organization, and Rippling definitely delivers. Your team has been incredibly helpful whenever I’ve reached out—whether I had a concern, needed guidance on creating a report, or required clarification on what I thought was a payroll discrepancy. I’m grateful for the caliber of people you bring on board. Their professionalism makes me feel like I am the only customer they assist, which speaks volumes about the quality of service Rippling provides. Review collected by and hosted on G2.com.

The biggest drawback of Rippling is its lack of automated SMS reminders for employees to submit their timecards. Since our team works varying schedules and frequently fills in for others, automatic timecards aren’t an option. Employees are required to submit their timecards every Sunday before payday on Friday, but they often forget, leaving me to follow up manually on Monday to ensure submissions are completed for approval. This process is time-consuming. An automated SMS reminder for employees who haven’t submitted their timecards, along with an option for me as a manager to send push notifications via SMS and email, would significantly improve the experience. Review collected by and hosted on G2.com.

I really appreciate how each time I log into the Rippling dashboard it is easy for me to understand what has changed since the last time I logged in as well as seach any action items I need to follow up on.

Also it groups information in a very logical way. For example all my benefits are found under the navigation item named "Benefits", additionally on each of the benefit items that is a link to go to information about the specific benefit. Review collected by and hosted on G2.com.

I'd like to be able to customize the landing page more, for example it would be helpful to see a tile that shows me the last pay date, next pay date and links to the specific pay stubs. Additionally I'd like to have the ability to see a summary of training tasks as well to more quickly navigate into those items.

Or something that shows the last few parts of the application I navigated to since it's likely that where ever I happened to go last I probably need to go back there again. Review collected by and hosted on G2.com.

All-in-One Platform: I love how Rippling combines HR, IT, and payroll into one system. It’s super convenient to manage my benefits, pay stubs, and even set up my work devices (like my laptop) all in one place. It saves me from jumping between multiple apps or websites.

User-Friendly Interface: The platform is pretty intuitive and easy to navigate. As someone who isn’t super tech-savvy, I appreciate how straightforward it is to find what I need, like my pay information or time-off balances.

Automated Onboarding: When I first joined the company, Rippling made onboarding a breeze. Everything from signing documents to setting up my email account was automated, which made my first week much less stressful.

Mobile App: The Rippling app is really handy! I can check my pay stubs, request time off, or even report IT issues right from my phone, which is great for when I’m not at my desk. Review collected by and hosted on G2.com.

Overwhelming Features: Sometimes, Rippling feels like it has too many features. Since I’m just an entry-level employee, I don’t need access to everything, and it can be a bit confusing to figure out what’s relevant to me.

Limited Customization for Small Teams: I’ve heard my manager mention that some of the workflows or policies aren’t as customizable as they’d like for our small team. It feels like Rippling is better suited for larger companies sometimes.

Occasional Glitches: Every once in a while, the platform can be slow or buggy, especially during peak times like payday or when everyone is submitting time-off requests at the same time.

Customer Support Wait Times: When I had an issue with my pay stub, it took a while to get help from Rippling’s support team. For a platform that’s supposed to streamline things, waiting too long for assistance was frustrating. Review collected by and hosted on G2.com.

1. Rippling is helping us in tracking our time off like leaves, work from home, sick leaves, where as we dont have tracker for us earlier

2. It is doing PAR cycle as well. Great

3. Surveys are also allowed capturing employees data

4. Security is good. Allowing to sign in using 2FA with Authenticator app. Review collected by and hosted on G2.com.

1. Navigation between each menu items are not easy to understand.

2. Count of Available Work from Home is showing more but while availing it is showing less count. (Issue with count display)

3. Every day time spent option is missing

4. It must show a calender and a red mark for the day if the employee is absent or missed to swipe the ID card. Due to that unable to know which day rippling is taking as absent and which day is present differentiation.

5. Missing to show notification if my Time off is approved. It must show as soon as we login to Rippling Review collected by and hosted on G2.com.

Having everything in one place from pay stubs & tax documents to benefits is great. Very easy to update forms such as the w4 and there's no need to send signed PDFs back and forth to HR to get these done.

Benefits are also just as easy. The enrollment process is smooth and effortless and all done through rippling (if the providers of said benefits have integrations)

This process has been so much easier for me with rippling than with our prior HRIS tool that we used.

Since this tool is so easy to use, It makes it easy to use it more frequently. Under benefits, it allows you to put your member ID in for each benefit too, which makes it super easy to have everything you need/want in rippling. Review collected by and hosted on G2.com.

I have noticed that we can't specify a date to make an address change effective, it's just changed as of the date that you change it. However, it's not a huge deal, mostly just an edge case.

Not sure if it's just our implementation or not, but it does seem that our ATS is filtering out some candidates for positions that should not be filtered out. Review collected by and hosted on G2.com.

What I like is that even when I'm not at my job, I can still access the app and check my time card and submit it from home so I can get paid. I'm able to see my hours, Also what I really like is that Rippling can show you your projected PTO hours and not just your remaining balance, which helps when scheduIing vacations. I use Rippling on a daily honeslty so it's great that I haven't had any situations and when our employer notices anything wrong with our kiosk for when clocking in at work they reach out to ya'll and you guys get the situation fixed right then and there. Review collected by and hosted on G2.com.

What I dislike about Rippling is honestly I haven't had any issues but if I do come across one, I'll be sure to reach out to you guys. Review collected by and hosted on G2.com.

I love that Ripping offers an all-in-one platform for payments, leave, reviews, and training.

Our organization uses it to manage HR functions like payroll and leave management. As well as review cycles and up-line/org chart management.

It is a great HR platform and offers a great holistic overview of the company, my position, and my profile in one platform.

Not to mention the SSO. I cannot imagine having to remember 14 passwords.

I've used other pieces of software and Rippling is far above the rest. Review collected by and hosted on G2.com.

I don't like that I can't change my registered email address once the profile is created. I am sure HR cn do it, but I want to manage my profile details myself. Review collected by and hosted on G2.com.