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4.4 out of 5
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BG
Brett G.
Director
Small-Business(50 or fewer emp.)
What do you like best about Ringover?
It's a very smooth tool to use. I use it multiple times every day without any issues, and the quality of the call is always good. I use the app on my phone and never had a problem. Very easy to set up and install too. Review collected by and hosted on G2.com.
What do you dislike about Ringover?
I was overcharged and was told I would have the money refunded into my bank account. Instead I was given a credit note without being told. This is now in the process of being rectified. Review collected by and hosted on G2.com.
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Work Seamlessly, Excellent Features
254 out of 255 Total Reviews for Ringover
4.6 out of 5
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Overall Review Sentiment for Ringover
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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EN
Emmanuel N.
Administrateur
Mid-Market(51-1000 emp.)
What do you like best about Ringover?
Ringover est un excellent outil pour les équipes commerciales et support client. Sa simplicité, ses intégrations et sa flexibilité en font une solution performante pour optimiser la gestion des appels professionnels. Review collected by and hosted on G2.com.
What do you dislike about Ringover?
Ce que j’aime moins à propos de Ringover :
Stabilité des appels variable – Quelques coupures et latences selon la connexion.
Application mobile perfectible – Moins fluide que la version web, avec des bugs occasionnels.
Personnalisation limitée – Certaines options (SVI, routage des appels) pourraient être plus flexibles Review collected by and hosted on G2.com.
EB
Emmanuel B.
Coordinateur Réseau Petite Enfance
Mid-Market(51-1000 emp.)
What do you like best about Ringover?
Prise en main rapide de son interface intuitif. Review collected by and hosted on G2.com.
What do you dislike about Ringover?
Certaines fonctionnalités que j'espérais ne sont pas aussi développées que chez d'autres fournisseurs. Review collected by and hosted on G2.com.
TS
Tatiana S.
Coach qualité
Mid-Market(51-1000 emp.)
What do you like best about Ringover?
En tant que Coach qualité, il est primordial pour moi d'avoir une visibilité total sur les appels des mes différentes équipes pour évaluer la qualité de leurs échanges avec les clients. Ringover me permet donc de faire des écoutes à froid et à chaud, de faire des filtres par agent, par numéros ou par dates. Son historisation me permet d'avoir un meilleur suivi de mes équipes.
Ringover est pratique et facile à utiliser.
Je l'utilise tous les jours, cette application est devenue une nécessité pour moi au vu de mes taches quotidiennes. Review collected by and hosted on G2.com.
What do you dislike about Ringover?
Aucune remarque négative observée jusqu'ici. Review collected by and hosted on G2.com.
MD
Mykola D.
Manager
Small-Business(50 or fewer emp.)
What do you like best about Ringover?
Even after the sale, your sales manager doesn’t disappear but stays available to help you with any questions. The platform is very easy to use, making everything simple and intuitive. The technical support team is also amazing—they not only assist with your issue but also engage in meaningful conversations while you wait. Both the sales managers and technical support experts go beyond just handling basic tasks; they truly go the extra mile to provide exceptional service. Review collected by and hosted on G2.com.
What do you dislike about Ringover?
It’s hard to point out any major drawbacks. The only feature I would suggest adding is the option to include a disclaimer when making outbound calls to clients Review collected by and hosted on G2.com.
LI
Lucie I.
Responsable pôle qualité
Mid-Market(51-1000 emp.)
What do you like best about Ringover?
En tant que responsable du service qualité, cette application facilite grandement le suivi de mon équipe. Simple à utiliser, elle me permet d'accéder facilement aux appels des agents, ce qui rend le suivi de l'équipe plus efficace.
Des fonctionnalités comme la synthèse des appels éliminent le besoin de retranscrire les échanges que nous avons écoutés, ce qui représente un gain de temps considérable dans le traitement des points qualité. Les statistiques journalières des appels et l'agenda des collaborateurs sont également des atouts précieux.
En résumé, cette application est un véritable plaisir à utiliser et sa prise en main est extrêmement rapide. Review collected by and hosted on G2.com.
What do you dislike about Ringover?
Cependant, j'ai rencontré certaines difficultés avec Ringover, notamment en raison de bugs lorsque le débit internet n'est pas suffisamment stable ou rapide. Cela peut affecter l'efficacité de l'application et causer des interruptions dans le suivi. Review collected by and hosted on G2.com.
CL
Cindy L.
Partenaire Outsourcing : localisé en France pour les entreprises francophones
Small-Business(50 or fewer emp.)
What do you like best about Ringover?
Ringover is easy to use!
A very responsive customer service/support.
Tailored support according to needs.
Whether on the app or the website, the app responds very easily.
Ease of use, whether it's the call part or the dashboard.
Excellent value for money.
The AI features, especially for call transcription, are top-notch.
The automatic recordings are very practical. Review collected by and hosted on G2.com.
What do you dislike about Ringover?
There is no negative in my use of Ringover, I have been using it for more than 2 years and I have always been very satisfied with it. Review collected by and hosted on G2.com.
JC
Joede C.
CEO
Small-Business(50 or fewer emp.)
What do you like best about Ringover?
It's been over a year since our sales team adopted Ringover, and we’ve been thoroughly impressed by its simplicity and efficiency. The platform’s intuitive design made the setup process smooth and hassle-free, allowing us to get started without any technical difficulties. Whenever we reached out for support, the team was not only quick to respond but also incredibly helpful.
Overall, I highly recommend Ringover to any business looking for a reliable and professional communication solution. It’s a user-friendly tool that is both easy to implement and highly effective. Review collected by and hosted on G2.com.
What do you dislike about Ringover?
Unfortunately, the interface cannot be customized with our company's colors and logo. Review collected by and hosted on G2.com.
SL
Sherianne L.
Partner Account Manager
Small-Business(50 or fewer emp.)
What do you like best about Ringover?
I appreciate its ease of use. The interface on both the mobile app (iPhone in my case) and the desktop app (Mac OS) is highly responsive and user-friendly.
I also find the add-ons particularly helpful in my daily workflow, as they allow me to quickly identify phone numbers on my prospect pages.
The tool integrates seamlessly with most websites, making it an essential asset for productivity.
New features, such as reminders and call scheduling, are great additions that help me plan my day and follow-ups more efficiently.
Ringover has been a valuable tool in my sales journey. Review collected by and hosted on G2.com.
What do you dislike about Ringover?
It's still a work in progress. Some features could be tested during a trial period, and perhaps beta testers could have access to improvements while suggesting new features for future updates.
One downside is that it isn't integrated with Zoho Books, although it is available for Zoho CRM—which I don’t use.
That being said, aside from this, it’s already an essential tool for everything I need. Review collected by and hosted on G2.com.
AZ
Abdel-Slam Z.
Directeur général
Small-Business(50 or fewer emp.)
What do you like best about Ringover?
Top-notch service! Call management with Ringover is seamless, whether on a computer or mobile. I particularly appreciated the customizable switchboard feature, which allows us to greet our clients professionally and tailor it to our needs. No compatibility issues—everything works perfectly across different operating systems. I was even able to transfer calls to a mobile number effortlessly.
I also want to highlight the quality of customer service, which is fast, responsive, and always efficient. This is rare for this type of platform, so it's worth mentioning!
On top of that, the prices are attractive, and the platform is simple and intuitive to use. Excellent value for money—I highly recommend it! Review collected by and hosted on G2.com.
What do you dislike about Ringover?
There is nothing to report, everything is in order. Review collected by and hosted on G2.com.
MH
mohamed H.
Assistant Manager
Small-Business(50 or fewer emp.)
What do you like best about Ringover?
j'aime Le fait de pouvoir cliquer directement sur les numéros de téléphone grâce aux extensions, mais surtout le fait de pouvoir transférer simplement les appels à ses collègues. Review collected by and hosted on G2.com.
What do you dislike about Ringover?
Utilisateur depuis quelques semaines déjà, je n’ai pas encore relevé d’inconvénients. Avant, j’étais sur un simple téléphone, donc tout était moins efficace. Review collected by and hosted on G2.com.
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