Rectangle Health
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4.6 out of 5 stars
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Rectangle Health Reviews & Product Details - Page 8

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Rectangle Health Overview

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What is Rectangle Health?

A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Management Bridge®, streamlines daily business operations including communications and engagement, payments and reimbursements, and office compliance. Customers of all sizes, in all sectors of healthcare, rely on Rectangle Health’s easy-to-use, scalable software to deliver a measurable increase in productivity and profitability, while improving patient experience.

Rectangle Health Details
Product Website
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Languages Supported
English
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Product Description

Today’s practices need administrative ease, financial stability, and an uncomplicated tech stack. Rectangle Health’s Practice Management Bridge® platform improves staff productivity, enhances patient communication, accelerates accounts receivable, and ensures office compliance, so healthcare organizations of all sizes, in all sectors, can thrive.

Seller Details
Seller
Rectangle Health
Company Website
Year Founded
1993
HQ Location
Valhalla, NY
Twitter
@rectanglehealth
385 Twitter followers
LinkedIn® Page
www.linkedin.com
316 employees on LinkedIn®
Description

Rectangle Health is a healthcare technology company that specializes in providing payment solutions and revenue cycle management services for medical practices. Their platform offers tools for patient payment processing, billing, and financial management, aimed at enhancing efficiency and improving cash flow for healthcare providers. With a focus on streamlining operations and optimizing patient experience, Rectangle Health integrates seamlessly with various practice management systems. For more information, visit their website at https://www.rectanglehealth.com/.

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Overview Provided by:
Taryn Bushman

Recent Rectangle Health Reviews

SD
Shainna D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very helpful staff"
I had no idea we still had the option to use Rectangle health. They were happy to provide options during a difficult transition period at my pract...
Read more
CG
Carol G.Small-Business (50 or fewer emp.)
4.0 out of 5
"User friendly, helpful tools for payment collection."
Rectangle Health is a user friendly payment tool. Easy to process payments and tools to make sending notice to patients easy.
Read more
MA
MICHELE A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very User friendly and Easy!"
Very easy to use and teach someone to use it. Effortless to maneuver through the site and post charges. When we have issues customer service is ea...
Read more
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Rectangle Health Media

Rectangle Health Demo - Bridge Payments
Effectively manage and accelerate the revenue cycle with new ways to expedite payment capture at all points of the patient journey. Automation, flexible payment options, and convenience ensure patients receive the care they need, while improving collections and maintaining a healthy bottom line.
Rectangle Health Demo - Bridge Compliance
Prioritizing the safety of your staff and patients − and protecting the sensitive data you collect − is paramount. Our all-in-one solution helps you navigate regulations, identify vulnerabilities, and stay HIPAA and OSHA compliant.
Rectangle Health Demo - Bridge Engagement
Empower patients to conveniently book and keep appointments and stay engaged in their care. Practices can attract new and retain loyal patients by sharing educational resources, promoting positive feedback and reviews, and delivering proactive care.
Seamlessly manage patient engagement, payments, and office compliance with one, easy-to-use platform. Save time, easily capture payments, and ultimately provide a better patient experience with the solutions in Practice Management Bridge.
Play Rectangle Health Video
Seamlessly manage patient engagement, payments, and office compliance with one, easy-to-use platform. Save time, easily capture payments, and ultimately provide a better patient experience with the solutions in Practice Management Bridge.
At the AADOM 2023 Annual Conference, we spoke with Rectangle Health clients about the benefits of Practice Management Bridge. They agreed that Rectangle Health's signature platform vastly reduces accounts receivable (A/R) and improve
Play Rectangle Health Video
At the AADOM 2023 Annual Conference, we spoke with Rectangle Health clients about the benefits of Practice Management Bridge. They agreed that Rectangle Health's signature platform vastly reduces accounts receivable (A/R) and improve
Theresa Larson, Office Manager for VIP Family Dentistry, discusses how Rectangle Health's compliance products have vastly improved the HIPAA and OSHA compliance process at her practice.
Play Rectangle Health Video
Theresa Larson, Office Manager for VIP Family Dentistry, discusses how Rectangle Health's compliance products have vastly improved the HIPAA and OSHA compliance process at her practice.
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Video Reviews

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Customer Service is A1!
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Quick and simple help!
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114 Rectangle Health Reviews

4.6 out of 5
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114 Rectangle Health Reviews
4.6 out of 5
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Rectangle Health Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Rectangle HealthQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Jeanette C.
JC
Owner/Chiropractor
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

Customer service is very knowledgeable and helpful. Reminders go out without fail. Patient's love them. Changing messages is very easy to navigate and quick to do. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

More customizability as far as being able to easily send out various types of messages would be great. Review collected by and hosted on G2.com.

Recommendations to others considering Rectangle Health:

Check it out! Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

Decreased missed visits equals higher revenue and higher patient retention. The reliability of the service can't be beat. Our patients absolutely love these reminders and most no longer ask for an appointment card. Cost for the service is lower than many others I've researched. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
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Hi Jeanette, it's wonderful that your patient retention (and revenue) went up, that's what the service is meant to do. Thanks for letting us know!

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Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

Convenience taking pressure off of front desk Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

Such little space in message . Multiple messages sent Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

Convenience Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
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Thank you for the feedback. We're so glad the system is giving your front desk some relief. Did you know you can now include up to 1,600 characters per text message? Please check the link below to learn more.

See how Rectangle Health improved
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Christabelle B.
CB
Client Experience Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Rectangle Health?

Its saves us time and energy. The clinic has 7 Physiotherapists and 3 Massage Therapists....imagine the number of people we need to call to remind their appointments on a daily basis? This is GOLD! Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

So far, we have been with them for 2 to 3 years now and I have no complains. Review collected by and hosted on G2.com.

Recommendations to others considering Rectangle Health:

Give it a try and you'll like it. It touches the client three times to remind them: text, phone and email reminder. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

None so far, the company has been really good. They are very flexible, they allowed us to stop payments for three months due to the pandemic when we had temporary shut down. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Hi Christabelle,

Thank you so much for taking the time to leave us some feedback. We are very happy that the system is working for your clinic and making your life a little easier!

See how Rectangle Health improved
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Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

Flexibility of changing messages to patients messages Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

Not always getting updates when patients respond, possibly patient issue Review collected by and hosted on G2.com.

Recommendations to others considering Rectangle Health:

Great Service and helpful with outgoing messages, due to all kinds of changes in 2020 they consistently updated our policies for COVID-19 and kept our messages short but informative Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

Getting appts confirmed be text & voicemail and patients letting us know the day before if they are not able to make it Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Like many companies, we were put on the spot with COVID-19 and had to change gears very quickly. We're quite proud that our service helps customers communicate with their patients about COVID-19 and about vaccinations. Thank you for the feedback, it's very much appreciated!

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Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Rectangle Health?

It is nice that it is easily integrated into the software (Chirospring) we use in our office. It was fairly easy and straightforward to set up and has been running smoothly ever since. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

The character limit can be so frustrating. I wish it was even just a little longer Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

Fewer no shows and easier for people to cancel and reschedule. Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

Reminder.com is very user friendly. The reps are extremely helpful! Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

The least helpful thing is having to change the message in the comment box. There is a auto msg but it is incorrect. Review collected by and hosted on G2.com.

Recommendations to others considering Rectangle Health:

Reminder.com is professional & very friendly to navigate through any process. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

Reminder.com solves any of our questions especially when it comes to sending out massive texts to our patients. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Hello! There is a way to set your auto-message. I do not see any contact information here so please give us a call and we'll set that for you. Thanks for the review!

Helpful?
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Admin Approval Link
Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

I like that we are able to customize our Reminders for our Spanish speaking patients to receive custom created Spanish text or calls. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

There were some minimal setup issues we had for very specific appointment types and language differences... but ReminderCall resolved them without too much issue. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

ReminderCall has eliminated any extra employee time spent doing reminders. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Thank you for your kind review. We are so glad to hear that the ReminderCall Spanish reminders are working for you and freeing up extra employee time. Thanks again!

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Admin Approval Link
Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Rectangle Health?

I don't have to do anything. The system does the work. Saves me so many headaches and cuts down no shows!!! for like an incredibly low price. I can check the system when a client swears they did not get a reminder call, and I can play it for them. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

Would like texting feature included in the price Review collected by and hosted on G2.com.

Recommendations to others considering Rectangle Health:

Nothing...great product the way it is. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

Saves me so many headaches and cuts down no shows!!! for like an incredibly low price. I can check the system when a client swears they did not get a reminder call, and I can play it for them. My billings are up 10% because of fewer no-shows. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Wow, thanks for the great review! We're so happy that the system helped raise your billings by 10%. This means it is working as it should. Remember that technical support is included in your account, so please do not hesitate to reach out if you need to.

Thanks again!

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RC
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

It works well with our client database so we can confirm client appointments Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

Have no complaints about Reminder Call at this time. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

We do not need to make additional phone calls or send email reminders. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Love that the service is working so smoothly for you... that's what we like to hear! If you need any assistance, remember that live customer support is included with your account. Thanks for the feedback.

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Bill R.
BR
President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

set it up and forget about it . it works automatically Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

Cannot save more than one outgoing message to choose from Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

Helps keep appointments Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Thank you so much for your feedback! Bill, our Customer Service Team will reach out to see if you can get on Version 2 of ReminderCall which allows you to save as many scripts as you'd like.

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