Rectangle Health
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4.6 out of 5 stars
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Rectangle Health Reviews & Product Details - Page 6

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Rectangle Health Overview

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What is Rectangle Health?

A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Management Bridge®, streamlines daily business operations including communications and engagement, payments and reimbursements, and office compliance. Customers of all sizes, in all sectors of healthcare, rely on Rectangle Health’s easy-to-use, scalable software to deliver a measurable increase in productivity and profitability, while improving patient experience.

Rectangle Health Details
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Languages Supported
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Product Description

Today’s practices need administrative ease, financial stability, and an uncomplicated tech stack. Rectangle Health’s Practice Management Bridge® platform improves staff productivity, enhances patient communication, accelerates accounts receivable, and ensures office compliance, so healthcare organizations of all sizes, in all sectors, can thrive.

Seller Details
Seller
Rectangle Health
Company Website
Year Founded
1993
HQ Location
Valhalla, NY
Twitter
@rectanglehealth
385 Twitter followers
LinkedIn® Page
www.linkedin.com
316 employees on LinkedIn®
Description

Rectangle Health is a healthcare technology company that specializes in providing payment solutions and revenue cycle management services for medical practices. Their platform offers tools for patient payment processing, billing, and financial management, aimed at enhancing efficiency and improving cash flow for healthcare providers. With a focus on streamlining operations and optimizing patient experience, Rectangle Health integrates seamlessly with various practice management systems. For more information, visit their website at https://www.rectanglehealth.com/.

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Overview Provided by:
Taryn Bushman

Recent Rectangle Health Reviews

SD
Shainna D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very helpful staff"
I had no idea we still had the option to use Rectangle health. They were happy to provide options during a difficult transition period at my pract...
Read more
CG
Carol G.Small-Business (50 or fewer emp.)
4.0 out of 5
"User friendly, helpful tools for payment collection."
Rectangle Health is a user friendly payment tool. Easy to process payments and tools to make sending notice to patients easy.
Read more
MA
MICHELE A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very User friendly and Easy!"
Very easy to use and teach someone to use it. Effortless to maneuver through the site and post charges. When we have issues customer service is ea...
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Rectangle Health Media

Rectangle Health Demo - Bridge Payments
Effectively manage and accelerate the revenue cycle with new ways to expedite payment capture at all points of the patient journey. Automation, flexible payment options, and convenience ensure patients receive the care they need, while improving collections and maintaining a healthy bottom line.
Rectangle Health Demo - Bridge Compliance
Prioritizing the safety of your staff and patients − and protecting the sensitive data you collect − is paramount. Our all-in-one solution helps you navigate regulations, identify vulnerabilities, and stay HIPAA and OSHA compliant.
Rectangle Health Demo - Bridge Engagement
Empower patients to conveniently book and keep appointments and stay engaged in their care. Practices can attract new and retain loyal patients by sharing educational resources, promoting positive feedback and reviews, and delivering proactive care.
Seamlessly manage patient engagement, payments, and office compliance with one, easy-to-use platform. Save time, easily capture payments, and ultimately provide a better patient experience with the solutions in Practice Management Bridge.
Play Rectangle Health Video
Seamlessly manage patient engagement, payments, and office compliance with one, easy-to-use platform. Save time, easily capture payments, and ultimately provide a better patient experience with the solutions in Practice Management Bridge.
At the AADOM 2023 Annual Conference, we spoke with Rectangle Health clients about the benefits of Practice Management Bridge. They agreed that Rectangle Health's signature platform vastly reduces accounts receivable (A/R) and improve
Play Rectangle Health Video
At the AADOM 2023 Annual Conference, we spoke with Rectangle Health clients about the benefits of Practice Management Bridge. They agreed that Rectangle Health's signature platform vastly reduces accounts receivable (A/R) and improve
Theresa Larson, Office Manager for VIP Family Dentistry, discusses how Rectangle Health's compliance products have vastly improved the HIPAA and OSHA compliance process at her practice.
Play Rectangle Health Video
Theresa Larson, Office Manager for VIP Family Dentistry, discusses how Rectangle Health's compliance products have vastly improved the HIPAA and OSHA compliance process at her practice.
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Video Reviews

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Customer Service is A1!
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Quick and simple help!
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114 Rectangle Health Reviews

4.6 out of 5
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114 Rectangle Health Reviews
4.6 out of 5
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Rectangle Health Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
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Overall Review Sentiment for Rectangle HealthQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Non-Profit Organization Management
AN
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

It is very user friendly. I like that I can do it from my computer and email Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

The emails always go to my SPAM folder w hich is probably an email issue Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

We use it for marketing, and it gives our clients a great way to contact us Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

I'm so glad you find the system so easy to use. Yes, the SPAM folder is a monster (I'm looking at you, Gmail). This is an industry-wide issue that folks all over the U.S. are trying to fix. We are currently working with several vendors on this issue. Thank you for the feedback!

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Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
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(Original )Information
What do you like best about Rectangle Health?

Customer service is awesome product is easy to use. I like being able to upload my appointment spreadsheet and have calls made from there. The customer service helped me set up my template and that was awesome. Being able to notify 1,000 patients in 10 minutes or less. It is great. I love that it is easy to use and great customer service. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

Nothing, I love this service. Everything works great. I have no dislikes at this time. The only thing maybe to be able to upload 24 hours in advance. I cannot stress enough how wonderful this product is. Interfacing with our software would be nice. Our software is Healthwind. Review collected by and hosted on G2.com.

Recommendations to others considering Rectangle Health:

I let them know that it is an easy website to upload and have text messages sent out. I love using this program to send clinic wide texts to patients about making appointments and for appointment reminder calls and texts. I highly recommend to everyone I talk too. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

Doing reminder calls so I don't have to pay staff to do the calls. Cutting staff time and be able to redirect staff to do something else. We can do a clinic wide text to all patients about specials and about information regarding Covid. It has been a life saver. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Yay, what a great review! So glad to hear that ReminderCall has made communicating so much easier and freed up your staff. Thank you for referring our service to others!

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BF
O
Small-Business(50 or fewer emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

Very easy to send text reminders for client appointments and to receive back either a confirmation or request for us to contact the client. ReminderCall staff has been quick to answer my questions and help me to utilize their services. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

I have not found a problem with using this program in the almost two years that we have used it. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

One of the main benefits is the ability to text forms to clients and have their completed forms migrated directly into our client program. This has saved us a massive amount of data entry time, potential human entry errors and money that would have been paid to staff to manually enter the information. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

What a great review! It's amazing how simple reminders can save so much time and money while decreasing human error. Thank you for pointing that out! If you need any assistance, please remember that live, technical support is included with your account.

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Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

It automatically sends from our scheduling software, which makes it easy to use. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

Would like to text additional characters. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

We are saving time from having to do reminder calls and get more effective responses from patients via text than via phone. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit
(Original )

Thank you for the review. Great news! You can now send up to 1,600 characters. Please check out our new long format text messages at the link below.

See how Rectangle Health improved
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Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

The best function is the automatic queue system. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

I have not experienced any downsides at the time of this review. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

The automatic calls take the stress ooffvof the office team regarding reminders. The system is easy, reliable, and straightforward. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

We're so glad the automated calls are freeing up your staff to do other things. Thank you for sharing your experience with G2.

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Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
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Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Rectangle Health?

We can customize the messages and send texts Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

The e-mails sent to us confirming texts were sent, don't show who it was sent to. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

Reminder Call is helping to lessen the number of appointment no shows. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Hello and thank you for the awesome testimonial. Since emails are not encrypted on the receiving end, we obscure the identity of the patients for HIPAA purposes by default, but you can change that in your settings. Remember, live technical support is included with your account, please give us a call and we can walk you through it.

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JF
Physical therapist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

We like our clients to be reminded of their appointment tiles to prevent overbooking and prevent no shows. Remindercall takes away the stress our staff use to take on in order for our clients to have these reminders. Plus it integrates with our software so we extra steps! Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

Sometimes the reminders will queue early in the day so changes with our schedule are not reflected in the actual reminders later in the evening. Review collected by and hosted on G2.com.

Recommendations to others considering Rectangle Health:

See if it will integrate with your software for less steps and better ease of use Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

Time and stress down on staff. Clients more committed to appointment times Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Hi Joshua, I am so glad the system is helping prevent no-shows and is reducing stress--that's always a good thing! Depending on the software you are using to connect to ReminderCall, there may be a way to set a consistent queue time. Customer service will be reaching out to you to help. Thanks for the wonderful review!

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LP
Executive Director
Small-Business(50 or fewer emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

Ease of use. We don't have to do anything but pay our bill. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

No known problems. It has functioned just as expected. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

We are sending intake forms to our clients before their appointment. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Thank you for the great feedback--we're so happy you are enjoying our service.

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Mary H.
MH
Executive Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

We love being able to keep our clients reminded about their upcoming appointments and they are able to confirm! Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

There really isn't anything that we don't like about ReminderCall Review collected by and hosted on G2.com.

Recommendations to others considering Rectangle Health:

I definitely believe you will not be disappointed if you choose ReminderCall! Switch to ReminderCall today! It's inexpensive and easy to use! You will greatly reduce your clients No show appointments! It's quick to send them a reminder and then you get a response letting you know if they confirm or need to reschedule the appointment. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

Clients are remembering they have an appointment so we have less "no shows". Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Wow! What an awesome review. I am sharing it with the team and smiling because the service is reducing your no-shows as it is meant to. Thank you for the great feedback!

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Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Rectangle Health?

Customer service is great. The reminders help people to show up Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

Nothing. We like everything about reminders Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

People show up for appointments and that's the best thing for our business Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Thank you so much for taking the time to write such a great review! We're so glad people are showing up for their appointments with you.

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