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Video Reviews
Customer Service is A1!
Quick and simple help!
114 Rectangle Health Reviews
Overall Review Sentiment for Rectangle Health
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They took the time to help me get my account set up and functioning the way I like. The business I work for has some unique needs, in regards to needing reminder texts sent. They listened and then took the time to brainstorm with me about how to best set up my account. It's quick and easy now! I barely need to take a second out of my day to set up my reminder texts. Review collected by and hosted on G2.com.
I had to think for a bit about this. If I could provide feedback, it would be that the automation could be improved. I use their automated google calendar service to send reminder texts to my team, for upcoming shifts at odd hours. Not every shift is the same however, and I'd like there to be more customization with the message I automate via google calendar. The current setup is fine and works great, and I have a hunch that it would get complicated rather quickly if I tried to customize my reminder texts based on time of day AND what to say. Review collected by and hosted on G2.com.
My favorite thing is that the service is intuitive and simple to set up and works so I don't have to! I was able to set it up and I received outstanding customer service along the way. Zack was reaching out to ensure I had every question answered and I knew exactly what I was doing. The step-by-step guide showed me exactly what I needed - how to connect my Google Calendar appointments so they would automatically send a text reminder to my students. I also love how easy it is to respond to a question or comment when a student responds via text and it comes to my email. Review collected by and hosted on G2.com.
I think the overall user dashboard looks a little basic, but functions well. I know ReminderCall will improve the UX as they scale and get feedback from their users. Review collected by and hosted on G2.com.
Remindercall Is a seamless product. It takes the data from my electronic medical records and calls the patient's to remind them of their upcoming appointments. Review collected by and hosted on G2.com.
There are times when the notification lags behind the patient answering the phone by 2 seconds and the patient hangs up prior to getting the message. Review collected by and hosted on G2.com.
It is such an easy way to decrease no call no shows. It takes a load off your back to not have to text every client every night before the session. Review collected by and hosted on G2.com.
It's hard to change numbers/times it gets sent out. I wish I could change the number that it texts through the website instead of the clinic source. Review collected by and hosted on G2.com.
The ease of using it within our client scheduling program. Review collected by and hosted on G2.com.
Two-way texting is inconvenient since the only way (that I'm aware of) to receive notifications is through email. Review collected by and hosted on G2.com.
Our clinic appreciates being able to send out appointment reminders with little effort and that we can save several templates, depending on the need. Review collected by and hosted on G2.com.
The limited number of characters usable. Review collected by and hosted on G2.com.
It is easy to use and saves time.
It only takes a minute to send out to all of our appointments. Review collected by and hosted on G2.com.
nothing. It works the way we need it to. We dont have any complaints. Review collected by and hosted on G2.com.
That it integrates with my PMS so well. I don't have to go setup patients in a different system. Review collected by and hosted on G2.com.
Nothing really. Would like a better price but they are competive with others Review collected by and hosted on G2.com.
I like that we can contact customers or remind them about appointments with minimal work on our part. It is as simple as uploading a spreadsheet, and ReminderCall takes it from there. Review collected by and hosted on G2.com.
I don't like the admin and username set-up the system uses. Review collected by and hosted on G2.com.
