Rectangle Health
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Rectangle Health
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4.6 out of 5 stars
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Rectangle Health Reviews & Product Details - Page 4

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Rectangle Health Overview

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What is Rectangle Health?

A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Management Bridge®, streamlines daily business operations including communications and engagement, payments and reimbursements, and office compliance. Customers of all sizes, in all sectors of healthcare, rely on Rectangle Health’s easy-to-use, scalable software to deliver a measurable increase in productivity and profitability, while improving patient experience.

Rectangle Health Details
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Product Description

Today’s practices need administrative ease, financial stability, and an uncomplicated tech stack. Rectangle Health’s Practice Management Bridge® platform improves staff productivity, enhances patient communication, accelerates accounts receivable, and ensures office compliance, so healthcare organizations of all sizes, in all sectors, can thrive.

Seller Details
Seller
Rectangle Health
Company Website
Year Founded
1993
HQ Location
Valhalla, NY
Twitter
@rectanglehealth
385 Twitter followers
LinkedIn® Page
www.linkedin.com
316 employees on LinkedIn®
Description

Rectangle Health is a healthcare technology company that specializes in providing payment solutions and revenue cycle management services for medical practices. Their platform offers tools for patient payment processing, billing, and financial management, aimed at enhancing efficiency and improving cash flow for healthcare providers. With a focus on streamlining operations and optimizing patient experience, Rectangle Health integrates seamlessly with various practice management systems. For more information, visit their website at https://www.rectanglehealth.com/.

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Overview Provided by:
Taryn Bushman

Recent Rectangle Health Reviews

SD
Shainna D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very helpful staff"
I had no idea we still had the option to use Rectangle health. They were happy to provide options during a difficult transition period at my pract...
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CG
Carol G.Small-Business (50 or fewer emp.)
4.0 out of 5
"User friendly, helpful tools for payment collection."
Rectangle Health is a user friendly payment tool. Easy to process payments and tools to make sending notice to patients easy.
Read more
MA
MICHELE A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Very User friendly and Easy!"
Very easy to use and teach someone to use it. Effortless to maneuver through the site and post charges. When we have issues customer service is ea...
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Rectangle Health Media

Rectangle Health Demo - Bridge Payments
Effectively manage and accelerate the revenue cycle with new ways to expedite payment capture at all points of the patient journey. Automation, flexible payment options, and convenience ensure patients receive the care they need, while improving collections and maintaining a healthy bottom line.
Rectangle Health Demo - Bridge Compliance
Prioritizing the safety of your staff and patients − and protecting the sensitive data you collect − is paramount. Our all-in-one solution helps you navigate regulations, identify vulnerabilities, and stay HIPAA and OSHA compliant.
Rectangle Health Demo - Bridge Engagement
Empower patients to conveniently book and keep appointments and stay engaged in their care. Practices can attract new and retain loyal patients by sharing educational resources, promoting positive feedback and reviews, and delivering proactive care.
Seamlessly manage patient engagement, payments, and office compliance with one, easy-to-use platform. Save time, easily capture payments, and ultimately provide a better patient experience with the solutions in Practice Management Bridge.
Play Rectangle Health Video
Seamlessly manage patient engagement, payments, and office compliance with one, easy-to-use platform. Save time, easily capture payments, and ultimately provide a better patient experience with the solutions in Practice Management Bridge.
At the AADOM 2023 Annual Conference, we spoke with Rectangle Health clients about the benefits of Practice Management Bridge. They agreed that Rectangle Health's signature platform vastly reduces accounts receivable (A/R) and improve
Play Rectangle Health Video
At the AADOM 2023 Annual Conference, we spoke with Rectangle Health clients about the benefits of Practice Management Bridge. They agreed that Rectangle Health's signature platform vastly reduces accounts receivable (A/R) and improve
Theresa Larson, Office Manager for VIP Family Dentistry, discusses how Rectangle Health's compliance products have vastly improved the HIPAA and OSHA compliance process at her practice.
Play Rectangle Health Video
Theresa Larson, Office Manager for VIP Family Dentistry, discusses how Rectangle Health's compliance products have vastly improved the HIPAA and OSHA compliance process at her practice.
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114 Rectangle Health Reviews

4.6 out of 5
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114 Rectangle Health Reviews
4.6 out of 5
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Rectangle Health Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for Rectangle HealthQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

It is very easy to set-up and takes little time to initially get started. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

There is nothing that I currently dislike. Review collected by and hosted on G2.com.

Recommendations to others considering Rectangle Health:

Ask your patients if they want to receive calls or not as it may be annoying to them if they are unable to see them on their phone! The texts are easy and simple to see who confirms to the appointment. I would recommend using it as it has helped increase our arrival rate overall. There is nothing I dislike about the service and I find it simple to integrate in our practice. The customer support is fantastic and I don't have any problems. I can call the people over the phone and they are able to help me right away. My advice would be to implement this into your practice right away. I think the price is very fair and it will help you in the future to retain patients. Nothing that I dislike about it. It is so easy to use overall; I have not received any negative feedback from patients regarding this product. We use the text appointment reminders and it does the job!!!!!!! I would strongly recommend using this program as it makes things more efficient and easier to work overall. I feel this program would benefit several clients as it has increased our client arrival rate and has been very efficient for everyone involved since beginning the course. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

Our overall arrival rate has improved! Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
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Thank you for the great testimonial! I'm so glad you find the text messages easy to use and that they have helped increase your arrival rate. Thanks again.

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SY
office manager
Small-Business(50 or fewer emp.)
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What do you like best about Rectangle Health?

Reminder call saved me a lot of time and work. Since it is linked to the EMR we use, once the appointment is set, it automatically sends the reminder to all patients.

When I first started, I used call each patient everyday. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

That a new patient who is on the schedule but doesn't have a file yet do not receive the reminder for their first appts. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

Considering how much time and work the reminder call is saving to me is priceless. Since we mostly use txt reminder, patient can go back and check their appt. any time over and over again. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Wow, that's my kind of review--I love CAPS and exclamation points!!! I'm so happy that the automated reminders are saving so much time for you. Yes, since the patient data comes from your software, the patient has to have a phone number associated with their record in order for us to receive it and send a message. Please use the link right below this message to contact our team, they may find a way to help you once they know what scheduling software you are using.

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PB
Business Manager/Co-owner
Small-Business(50 or fewer emp.)
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What do you like best about Rectangle Health?

Easy to set up and use. We like the ability to see confirmations for appointments. Also, like the ability clients have to text back to our office. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

I wish it could interface directly with my scheduling software. However, we plan on changing our schedule software so it won't be an issue in the future. Review collected by and hosted on G2.com.

Recommendations to others considering Rectangle Health:

Give ReminderCall a try. It is a great product. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

It was taking an hour or more to do reminder calls manually. Now it only takes a couple of minutes to send text or voice mail. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Thank you for the positive feedback. I'm so glad you appreciate the price point: we are quite proud of our fair pricing structure.

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Sean H.
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Rectangle Health
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KB
Executive Director
Small-Business(50 or fewer emp.)
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What do you like best about Rectangle Health?

ReminderCall is linked to our client management software (eKyros). It is super easy to send reminders, and I don't have to log into a different system to do it! Also, it saves our staff & volunteers from making telephone reminder calls. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

I have not come across anything I dislike about ReminderCall. It's a great program. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

We no longer have volunteers call clients to remind them of their appointments. A couple of easy clicks and we can send our reminders via text. It's great! Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Yay! Yes, the eKyros integration is super easy, I'm glad it's made your lives so much easier. Thank you for taking the time for sharing this on G2.

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Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
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(Original )Information
What do you like best about Rectangle Health?

It is connected to my scheduling program so I don't even have to think about sending the texts myself, the computer does it all. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

The time constraints, I cannot text before 8am, our clinic opens at 7am, that hour difference is huge for us. Review collected by and hosted on G2.com.

Recommendations to others considering Rectangle Health:

It can get expensive for the simplicity of the services offered, but it's reliable most of the time and it's solved alot of our "no-shows" issues and has brought us up almost to level with modern day technology. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

That patients nowadays rely on reminders and when our Remindercall system was down, we lost alot of appointments due to no-shows. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

I'm so glad the text messages are helping you reduce no-shows. Unfortunately, there are regulations that do not allow us to send texts before 8 a.m. in certain states. Thank you for your feedback, this is the kind of information that helps us keep improving our service.

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Stephanie M.
SM
Doctor of Chiropractic
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

We love that our patients are reminded about their appointments the night before and the convenience of being able to reply to our text if they need anything at all! Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

No dislikes... we love everything about it! Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

Our missed appointments have dramatically decreased as patients are being reminded the night before their appoinment.

They can also reschedule easily through text. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Thank you so much for the feedback! We are so glad the system is helping you to decrease missed appointments. Remember, live technical support is included with all accounts, you can call us any time.

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Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Rectangle Health?

ReminderCall is a very easy-to-use reminder service. Set up was simple, and the customer service was fantastic. Before finding this service, our office had two staff members devoted to calling patients every morning, and now we save so much time and money. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

I can't think of anything I do not like about this service at this time. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

Our current phone system includes a text service integrated with our EMR but does not offer phone call reminders. ReminderCall was recommended to us, and they customized their service to help us fill this gap which our patients love. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

I'm so glad we were able to create a custom solution for you, that's always gratifying! Thank you for sharing your story. It's feedback like this that helps us keep fine-tuning our service.

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Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
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Review source: Seller invite
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(Original )Information
What do you like best about Rectangle Health?

ReminderCall has the best customer service and technical support (rarely necessary though). They answer promptly and it's exceptionally easy to speak with a live person. Their web portal is easy to read and manipulate as well. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

Absolutely nothing! I have nothing to complain about. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

We are saving hours each week by having automated confirmation calls performed by ReminderCall. This saved time allows us to service our patients more efficiently, maximizing our time spent in the office. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Thank you so much for the great review, you made our day! We're so glad you're saving so many hours each week by using our automated reminder calls. Thanks again!

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Verified User in Individual & Family Services
AI
Small-Business(50 or fewer emp.)
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Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Rectangle Health?

It saves much time and money because it is simple and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Rectangle Health?

There is nothing that dislike about Reminder calls. Review collected by and hosted on G2.com.

What problems is Rectangle Health solving and how is that benefiting you?

It saves much time with employers. They can quickly remind patients/clients about appointments. It is quick and easy to learn. Review collected by and hosted on G2.com.

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Response from Chantal Halmos of Rectangle Health
Editedit

Thanks for the wonderful feedback! I'm glad this is saving you so much time reminding patients about their upcoming appointments. Remember that live support is included with all accounts, so feel free to reach out and talk to us if you need anything.

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