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86 Raptor Services Reviews
Overall Review Sentiment for Raptor Services
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The tools abilitity to deliver good results that are based on data and a very nice customer support who is very hands-on and easy to reach. From day one it have proven to be a good tool to drive extra sale and deliver better results for our customers. Review collected by and hosted on G2.com.
The backend control panel can both be useful and very comfusing. Alot of data which require a good understanding of your solution. Review collected by and hosted on G2.com.
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Really good customer service, the backed for CDP is really easy to navigate in. Review collected by and hosted on G2.com.
It is not a one size fits all, and we have had to tell that a couple times. But it has been handled now. Review collected by and hosted on G2.com.
The customer support and their service is a big factor since Raptor always are good to spar with, they have some great products that support our business especially with their recommendations. Review collected by and hosted on G2.com.
The downside is not only on their side since it can be difficult to develop further on their existing product. We are somewhat limited on various integrations and optimizations, as it sometimes requires a long development process on our end. Review collected by and hosted on G2.com.
Raptor Services is great company with highly skilled people which I've had the pleasure to work with for several years across various clients creating great results together.
The platform consists of various solutions to create, optimize and orchestrate a personalized user or customer journey.
I've worked in-depth from a martech point of view with close to all the solutions - and overall it's a great tool if you want to get more into the aspects of personalization, single view of the customer, merchandizing, etc. Review collected by and hosted on G2.com.
I've not experienced any downside from utilizing the platform as such.
As with any platforms there's always improvements to be made but the great thing here is that the solution teams are always open for ideas and perspectives from partners and users to be incorporated into the software roadmap.
Great response times when needing support and the UI is quite intuitive. Review collected by and hosted on G2.com.
Med Raptor får man tildelt en specifik kontakt, som man løbende har dialog med omkring udvikling af opsætning og eventuelle fejl. Det er rart at man ikke skal forholde sig til mange forskellige, og at man på møderne kan gå direkte til sagen. Derudover er det hurtigt at implementere og tilpasse til sit eget set up. Review collected by and hosted on G2.com.
Synes at opsætningen af strategier og resultater godt kunne blive forbedret lidt. Review collected by and hosted on G2.com.
It is definitely best of breed. The professionals in within raptor goes to incredible lenghts in optimization of client solutions. Review collected by and hosted on G2.com.
Nothing really. If I must come up with one thing, it would be the pricing of their CDP. It has from a start been overpriced, measured in how mature the platform has been. Review collected by and hosted on G2.com.
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Personalisation can handle large B2B assortments. Easy integration with other software. Great benchmarks to compare effectivity. Tech support is strong. Review collected by and hosted on G2.com.
Maybe a bit complex for small business and/or companies just starting with personalisation or customer data collection/triggering. Then budgets are a bit steep to. Review collected by and hosted on G2.com.
I have gained valuable experience working with Raptor Services, enabling seamless online operations and optimizing customer satisfaction.
What I appreciate the most about collaborating with Raptor Services is their unwavering commitment to excellence, problem-solving approach, and their ability to deliver innovative solutions that consistently exceed our expectations. Review collected by and hosted on G2.com.
One aspect that I have found to be lacking in our collaboration with Raptor Services is their proactive approach towards operational management and partnership development. For several years, I have wished for them to take a more proactive role in overseeing and enhancing our joint efforts. However, I must acknowledge that they have made significant strides in the past year, showing a positive trajectory. Although they are not fully there yet, their efforts are commendable, and I remain optimistic about the future of our partnership Review collected by and hosted on G2.com.
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Raptor Services shares nemlig's user-centric view on delivering value.
Nemlig aims to create the most personal shopping experience, and Raptor Services enables us to do that via customized recommendations to our platform, which outperforms any other product selection.
In addition, Raptor provides excellent support as we co-develop products, and finally, the user-interface is very easy to navigate in. Review collected by and hosted on G2.com.
Raptor does not provide any solutions to developing creatives, such as images or texts, which is what the marketeer's that use their product spend a lot of time developing and creating. Review collected by and hosted on G2.com.
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Personal search results.
Extremely helpful staff and support Review collected by and hosted on G2.com.
Nothing really. From my perspective Raptor is one of the best tools out there. Review collected by and hosted on G2.com.