Raptor Services Reviews & Product Details - Page 4

The Raptor product was extremely adaptable to connect to the different feeds and API's we had available in the company. This menat that we were able to make use of exisiting feeds without have to create new ones. The Raptor product also allowed us to create highly customised modules that provide all the attributes we needed to reference in our emails Review collected by and hosted on G2.com.

It would be better if we we able to self-serve test data from the live tracking feeds however that being said our Raptor consultant is very proactive is providing this data at a quick turnaround. Review collected by and hosted on G2.com.

Personalization at scale. User-friendly UI that makes it easier to create better shopping experiences and upsell based on AI and user behavior. Review collected by and hosted on G2.com.

Possibilities can be overwhleming. AI and data can only take you so far. You'll also need a clear business strategy and/or partners that can advice to take the right decisions. Review collected by and hosted on G2.com.

1) It gives value for us, to give our customers personal product recommentations

2) Quick and good help from Raptor Consultants Review collected by and hosted on G2.com.

Took a long time to interate to our CMS and CRM systems Review collected by and hosted on G2.com.

We were able to implement Raptor's E-mail Personalization & Triggers within just 30 days, with the assistance of Raptor's Professional Service consultant. Raptor has been incredibly helpful and accommodating throughout the entire implementation process, always focused on ensuring the success of myself and my colleagues.

What I particularly appreciate about Raptor is not only their top-notch technology, but also their willingness to support us in creating a solution that is customizable and scalable, meeting both our current and future needs and use cases. Review collected by and hosted on G2.com.

During the implementation of Raptor's E-mail Personalization & Triggers, we encountered challenges with the help section and documentation on the Salesforce Marketing Cloud. These resources were not as comprehensive as we had hoped, leading us to seek assistance from an external Salesforce Marketing Cloud consultant. Fortunately, we were able to rely on the expertise of an individual who had collaborated with Raptor for several years. While their support was invaluable, I would have preferred to have more autonomy and be able to handle the implementation ourselves. Review collected by and hosted on G2.com.

Easy implementation, easy to work with & an 'always on' customer support. We benefit on a daily basis from our customer data platform - making our email campaigns more relevant and personel. Using Raptors recommendations onsite save us a ton of work & increasing our customers basket sizes. All in all a great SaaS, which we hopefully will use and grow with in coming years. Review collected by and hosted on G2.com.

Perhaps a bit pricy ;) and the binding period could be shorter. Review collected by and hosted on G2.com.

The team is great to work with. The product is also easy to use, and is a great compliment for our customers that uses Rule. Review collected by and hosted on G2.com.

There is nothing that we dislike, but we are looking forward to extend the integration and add more data to it. Review collected by and hosted on G2.com.

They are very dedicated to make the most of partnering with them. From initial integration to ongoing optimizations of the solution, they are always ready to help. The service is constantly developing allowing us to merchandise our shop. Review collected by and hosted on G2.com.

Backend is a bit complicated for most users, so you need a thorough introduction. Review collected by and hosted on G2.com.

The speed of the search recommendation and the support of the team. Realy welwilling to support and to advice. Review collected by and hosted on G2.com.

At this moment nothing but we are still in a trial period Review collected by and hosted on G2.com.

The close dialogue and proactive consultant. I've easily been able to get answers to my questions and receive guidance through email and in person, and it's been very clear what the next steps should be to get even more out of Raptor. Review collected by and hosted on G2.com.

I might wish that there were more options available in Raptors Control Panel that we could adjust and test ourselves. Review collected by and hosted on G2.com.

The CDP is easy-to-use and the customer support is outstanding.

I use it daily to make sure I target the right audiences with the right messages. Review collected by and hosted on G2.com.

That the system has SO many features it can be hard to make sure that I use all of them. Review collected by and hosted on G2.com.