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Raptor Services Reviews & Product Details - Page 2

Raptor Services Overview

What is Raptor Services?

Raptor Services is a market-leading Personalization and Customer Data Platform provider. Our solutions enable brands to recognize users’ behavior across channels, offer personalized recommendations, and activate data in all channels from our Customer Data Platform. Hundreds of ambitious brands already use Raptor for higher conversion rates, more efficient workflows, and better user experiences. For more information, visit https://www.raptorservices.com/

Raptor Services Details
Languages Supported
Danish, English
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Product Description

Raptor Services is a Software-as-a-Service (SaaS) company that delivers premium personalization software and a Customer Data Platform. Our solutions recognize, collect, and act on each individual and their interactions in all channels, enabling marketers to deliver the most intelligent content and product recommendations. Raptor's personalization engine delivers tailored recommendations for websites, e-mails, ads, and search bars. Personalization helps your customers find the exact products they are looking for while also maximizing basket size and conversions. Remind your customer of products they left behind with well-timed Behavioral Trigger e-mails, and sell retail media ad space to retailers through the Merchandising center. Raptor delivers the ultimate personalization solution across every marketing channel and platform. A Customer Data Platform is a single operational platform that empowers you to unify all your customer touchpoints from every data source and make the data available to all activation channels in your tech stack. Break down data silos to bring together customer data that is spread among all your different systems to achieve a Single Customer View of each of your individual customers. With a complete 360° view of all your customers, you are able to build the most effective audiences and target them at the right time with the right message.


Seller Details
Year Founded
2013
HQ Location
Aarhus, Denmark
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
Description

Raptor Services is a market-leading Personalization and Customer Data Platform provider. Our solutions enable brands to recognize users’ behavior across channels, offer personalized recommendations, and activate data in all channels from our Customer Data Platform. Here, brands can create individual profiles down to a 1:1 scale. This provides a complete insight into customers’ interactions and powerful opportunities to personalize every touchpoint of their customer journey.


Carina P.
CP
Overview Provided by:
Marketing Manager hos Raptor Services

Recent Raptor Services Reviews

Dominick M.
DM
Dominick M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Personalized shopping experience on Shopify"
We offer our clients personalized recommendations on their Shopify stores & Klaviyo accounts. Results are very promising. Support by the Raptor tea...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Partnering with Raptor Services helped us deliver more personalized marketing to our customers."
Raptor integrates with our gamification platform and enables us to offer our clients more personalization solutions. Together, we join forces becau...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Great product and people"
Their selected range of products around 1P data and product recommendations makes it possible to be very user centric in a short time to value.
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Raptor Services Media

Raptor Services Demo - Omnichannel Personalization
A complete suite of personalization solutions, tailored to your business, regardless of industry and size.
Raptor Services Demo - Customer Data Platform
The Customer Data Platform (CDP) unifies and consolidates customer data from various sources across the organization like CRM, website, email marketing platform, and POS, allowing marketers to activate automated flows and deliver consistent customer experiences across channels.
Raptor Services Demo - Merchandising
Merchandising is a practice of displaying products in a way that attracts customers’ attention to maximize your sales. Combine the ability to Merchandise products while maintaining the power of relevance, which in the end will boost your campaign performance.
Raptor Services Demo - CDP - Audience Builder
Build advanced audiences based on your unified customer data. Activate the audiences in your channels of choice.
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86 Raptor Services Reviews

4.7 out of 5
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86 Raptor Services Reviews
4.7 out of 5
86 Raptor Services Reviews
4.7 out of 5

Raptor Services Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Raptor ServicesQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Services
CI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Raptor Services?

Raptor is a easy to use platform to really segment your data from multiple sources that enables us execute personalized marketing campaigns. The platform is very intuitive and easy to use, even for me, who for non-tech people. So really made for marketeers. It's easy to integrate with any other tool. The customer support is very responsive and the team is great to work with. Review collected by and hosted on G2.com.

What do you dislike about Raptor Services?

Sometimes, there are very minor delays in syncing data when handling complex segments, but these are infrequent and don’t impact our workflows. Review collected by and hosted on G2.com.

What problems is Raptor Services solving and how is that benefiting you?

Raptor allows cleintss to create precise customer segments based on behavioral data, demographics, and purchase history. This enables us to personalize our communications and this translates in better conversions. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Raptor Services?

Raptors email personalization has been a game-changer for our email performance for several reasons:

- Real-time, tailored content has boosted our open and click-through rates.

- Dynamic personalization makes each e-mail feel unique and relevant to the recipient.

- Easy to set up and integrate with our existing e-mail systems.

- Responsive support team, always ready to help with any customization needs Review collected by and hosted on G2.com.

What do you dislike about Raptor Services?

Honestly, I have nothing negative to say about Raptor. Review collected by and hosted on G2.com.

What problems is Raptor Services solving and how is that benefiting you?

We had issues segmenting our e-mail content and delivering value to our large and diverse subscriber base. Raptor has helped us provide personalized and relevant content to every user, which has had a noticeable impact on our open rate, CTR, and conversions. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Raptor Services?

Their selected range of products around 1P data and product recommendations makes it possible to be very user centric in a short time to value. Review collected by and hosted on G2.com.

What do you dislike about Raptor Services?

There is not anything that i directly dislike Review collected by and hosted on G2.com.

What problems is Raptor Services solving and how is that benefiting you?

How to drive truly omnichannel personalization at every touchpoint - from first visit to e-mail, push etc on a dataset taking both on- and offline datapoints in consideration in real-time (or at least near realtime) Review collected by and hosted on G2.com.

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Raptor Services?

Raptor is in my opinion, among the best services when it comes to personalization. It offers different solutions to personalization and is built to offer natural scalability. Review collected by and hosted on G2.com.

What do you dislike about Raptor Services?

I really haven't had any negative experiences with Raptor Services as of right now. If I were to mention one small thing, I would like for behavioral triggers to mention exactly how they are configured in the Dashboard. Yes you can create a description but why not add that as soon as the trigger is created? Next would be to also make this information available in our e-mail platform in the flows. Review collected by and hosted on G2.com.

What problems is Raptor Services solving and how is that benefiting you?

For us, inspiration is a major factor in increasing the conversion rate and also lowering the conversion time. By displaying relevant or alternative products helps us close the gap between social media and our webshop. In addition, we have added the search functionality in order to help our customers finding the right products. Review collected by and hosted on G2.com.

Steffen G.
SG
Customer Analytics Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Raptor Services?

Very intuitive interface

Easy to get started.

Great customer support and great understanding of commercial issues. Review collected by and hosted on G2.com.

What do you dislike about Raptor Services?

I havent experienced any dislikes so far. Review collected by and hosted on G2.com.

What problems is Raptor Services solving and how is that benefiting you?

Quick creation of Data segmentation for both insights internally and externally. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Raptor Services?

As a consultant advising companies on customer data platforms, I highly recommend Raptor CDP. The platform excels in collecting and integrating data from various touchpoints, providing powerful segmentation and real-time analytics. This enables companies to create highly personalized marketing strategies, significantly boosting engagement and ROI. While the pricing structure can be complex, the Raptor team offers exceptional support, making it manageable. Overall, Raptor CDP is an invaluable tool for any business looking to enhance its data-driven marketing efforts. Review collected by and hosted on G2.com.

What do you dislike about Raptor Services?

I found the pricing structure a bit tricky to navigate initially. The various tiers and options required careful consideration to fit our budget and needs. Fortunately, the Raptor team was incredibly helpful in guiding us through the process. Their support made it much easier to understand and manage the costs effectively. Review collected by and hosted on G2.com.

What problems is Raptor Services solving and how is that benefiting you?

Key issues we addressed include fragmented customer data, lack of personalized marketing, and inefficient campaign management.

By integrating data from various touchpoints, Raptor provides a unified customer view, enabling precise segmentation and tailored marketing efforts. This leads to increased customer engagement and higher ROI. Review collected by and hosted on G2.com.

Amalie Margrethe M.
AM
Webkoordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Raptor Services?

The customized service and the positive mindset about opportunities/new solutions for our integrations, aswell as the rapid feedback and service from the developers/consultants. Review collected by and hosted on G2.com.

What do you dislike about Raptor Services?

It would be helpfull for me to see more case examples, when deciding variables and desing for our raptor integrations. Review collected by and hosted on G2.com.

What problems is Raptor Services solving and how is that benefiting you?

Raptor Services helps us personalize our websitse as well as marketing to the specific user browsing our websites. This helps us create a more costumized user experience and hopefully generate more activity and conversions. In the last couple of months we have also expanded or use of Raptor to build our search index and personalize search results, as well as the Merchandising Center, which helps us display relevant products in our modules (relevant to the branded content, but also relevant for the customer) Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Raptor Services?

Easy to use with a huge impact and at great number of relevant features. Great service og support. Review collected by and hosted on G2.com.

What do you dislike about Raptor Services?

I don't have time to use all the great features in Raptor. :) Review collected by and hosted on G2.com.

What problems is Raptor Services solving and how is that benefiting you?

Direct email trigger marketing and personalization Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Raptor Services?

I value having all our data centralized in one place and how easy the data is to use afterwards. Their customer service is also excellent—friendly and quick to respond. Review collected by and hosted on G2.com.

What do you dislike about Raptor Services?

I would love if Raptor had email integrated so we shouldn't shuffle as much between systems. Review collected by and hosted on G2.com.

What problems is Raptor Services solving and how is that benefiting you?

1. Helps us understand our customers

2. Show relevant products to our customers. Review collected by and hosted on G2.com.

Jannie R.
JR
Digital Media Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Raptor Services?

Very helpful and flexible consultancy. Always ready to find a solution best for us. The quality is also very high - technically skilled and friendly.

Usability in the Raptor platform and coding in our email platform that is very easy to learn for most people. Review collected by and hosted on G2.com.

What do you dislike about Raptor Services?

Technical errors can occur, but it is solved very fast. Review collected by and hosted on G2.com.

What problems is Raptor Services solving and how is that benefiting you?

Helps us personalize content and trigger e-mails making it more relevant for our customers. Also easier for us to select which products to show in a nice way. Review collected by and hosted on G2.com.