Progress ShareFile Reviews & Product Details - Page 9

Citrix ShareFile is perfect for quickly storing and delivering files to clients. It also provides me with effective security and access to my project materials. It is adequate, and I have found it to be quite simple to use and integrate in my applications. The most intriguing aspect of this is that it allows us to keep vital papers. It really aids us in meeting deadlines, which in turn aids us in improving employee collaboration to a larger level. It has the greatest search engine for searching for any sort of document when you need it, as well as a huge storage space for uploading a range of files and backups. Review collected by and hosted on G2.com.

Citrix ShareFile in my opinion is a one-stop shop for all of my concerns. I no longer need to rely on other items since its introduction. However, because this function is now rather restricted, it would be ideal to increase its interface with other applications. I would want the individualized panel and help to receive better training while applying them; it is vital to improve in order to achieve good outcomes. Review collected by and hosted on G2.com.

The product is available with option for cloud based & on premises. It is fairly easy to install & configure. Allows to send or request big files with others. Has software/plugin for Outlook, mobile devices, etc. Can sync content too. File transfer is quite fast. Allows for customizing the look & feel of the application to some extent. Review collected by and hosted on G2.com.

Configuring high availability for Citrix ShareFile is an issue. Atleast we faced it. Would have liked if there was more relaxed option for customizing look and feel of the product interface from end user's perspective. Review collected by and hosted on G2.com.

We had just switched our 70 users from the nightmare with a cloud competitor, so ShareFile seemed a welcome change. Unlimited storage, free access to RightSignature e-signature, secure/encrypted email module for Outlook. What more could I want?

The price started at $17.50 per user per month and hasn't changed in 4 years.

I absolutely love their ShareFile Migration Tool for mass uploading files from our network to the cloud. It works flawlessly, and I use it regularly. This tool is a godsend because uploading more than a few files through the web browser or other tools is problematic.

We've used it as an FTP server with great success. Employees can use FileZilla to retrieve or send files, and we've baked in FTP to some web apps that transfer directly to user folders.

And the Request Files (file drop) is another amazing Outlook add-in tool. It allows me to email a link so that a recipient can open and just drop files into that ultimately show up in my ShareFile folder. Review collected by and hosted on G2.com.

At the time I write this review, there are only 48% five star reviews and 34% four star. In my opinion, there is a reason reviews are so bad. My company has used ShareFile since 2017 before Citrix completely changed its business approach. Ah, the good old days when ShareFile was fast and support was easily accessible.

- Very high latency to the ShareFile cloud, whether via browser or Citrix Files app. Takes many seconds or minutes to populate file folders

- Navigating user folders in any web browser is painfully slow

- Frequent outages (subscribe to their status.sharefile.com and you'll be aware of every outage, every freakin time)

- Citrix Files app does not refresh content in a timely manner. Five or 20 minute wait times for content to refresh, sadly, is normal.

- Slow sync using Citrix Files

- Offline cache mode is problematic

- Offshore support staff

And we have 50M/50M dedicated fiber, so yeah, it's not our internet.

The Sync tool works well, just like Dropbox's and other competitors. But ShareFile has not updated this tool since 2019 and it's slated for End of Life status in Dec 2021. https://www.citrix.com/blogs/2020/12/22/announcing-built-in-sync-to-citrix-files-migration

Early on, there were two of many tools, Sync and Drive Mapper. Sync simply did what it's supposed to. The Drive Mapper was a live connection to cloud content, useful for directly accessing cloud folders instead of using the web browser. They got the bright idea to merge the two into Citrix Files using Offline Cache.

Great idea, but its implementation sucks. Files are cached in some undisclosed location on your computer while you're at its mercy to sync whenever it wants. At a minimum, you must wait 2 minutes to sync even a tiny 10 Kb spreadsheet. At least the Sync tool, and even Dropbox sync, updates instantaneously. This means you've got a cloud version that's different from your local version. And if you have shared the folder with others, they also have different versions until 2, or 5, or 20 minutes elapses when the sync finally happens for everyone. We've even had workstations that NEVER sync changed files and the ShareFile support staff cannot resolve this.

Then they switched to offshore tech support. At least for now the final technician is a native English speaker, but jumping through hoops to create a ticket with very nice, but non-native English speaking phone support is just frustrating. The language barrier is real.

The combination of all these unresolved frustrations sounded the death knell for our time with ShareFile. We simply cannot survive all these unresolved issues and retain our sanity.

Consequently, after a tumultuous 4-year relationship with ShareFile we've decided to go to a competitor. ShareFile just is not ready or reliable enough for heavy SMB business use. Review collected by and hosted on G2.com.

Citrix Content Collaboration has come up with unique idea of providing easy access to all the platforms. I have observed that most of the MNC'S like Infosys, DeLL, Accenture and many more are using this. Best part is to provide all the applications at one place for the ease of access. Review collected by and hosted on G2.com.

Avalibilty of the application is a real pain. In the peak time the applications collapses, it might be bcoz of the organizations infrastructure where the application is installed or the application itself have got issues in it. Review collected by and hosted on G2.com.

Using RightSignature has made sending and receiving documents for signature 100x easier! For documents we send frequently, I set up reusable templates. When the template needs updating, the import overlay option makes the updating process a breeze. In the settings, you can have RS automatically remind your recipients if they haven't reviewed the document. This has made my follow-up so much easier and I don't have to worry about reminding the recipients over and over. The history tab has been super helpful when tracking the document's progress. I love that you can see when the document has been viewed and it even provides the device type and IP address of the signer/viewer. The multiple signer option has been a timesaver as well. I love that I can set the order of the signer and it will automatically forward to the next person when it's their turn to sign. Review collected by and hosted on G2.com.

I would like to see the history section updated to show the actual date and time a document was sent, instead of the general description of "one month ago" or "8 days ago." Right now, you have to hover over the description in order to see the full date and time the document was sent. It would also be helpful to have the option to print the document history (date sent, viewed, signed, etc) in a report. Review collected by and hosted on G2.com.

It's easy to set up file sharing service through its user interface as we can integrate it with our DNS. Folder operations are effective while working with pruning and grafting activities. File-sharing can also be done by creating a dedicated link with a specific expiration period so that we can do one-off file broadcast sharing. Review collected by and hosted on G2.com.

It's slightly lagging while implementing FTP > 10GB using Citrix ShareFile. Apart from this, I like the control that Citrix ShareFile gives me over the user experience and add an extra layer of security to our shared folders by enabling notifications when someone accesses our files. Review collected by and hosted on G2.com.

Great web interface and security are excellent Review collected by and hosted on G2.com.

I cannot think of anything at the moment that I do not like about Citrix ShareFile Review collected by and hosted on G2.com.

If I would talk about the upside, then it would surely be the security. I must acknowledge the fact that Citrix was one of the most secured platforms out there in the market. Review collected by and hosted on G2.com.

The thing that I would dislike about Citrix is that it would make the system very slow which in turn affected outr productivity. Wr had one of the best in class systems with all the modern modifications but Citrix still made it lag. All the users on Citrix faced the same issue. Review collected by and hosted on G2.com.

The ability to allow clients to send private information and files that may be traditionally too large for email. Security is top-notch and an easy-to-use product. Review collected by and hosted on G2.com.

Over the years customer support has gotten harder to work with, but I wouldn't change for anything. Review collected by and hosted on G2.com.

We are excited about the citrix Sharefile cloud storage feature, which allows us to store our files in cloud. Again, i also love the fact that it allows for eaay and real time sharing of encrypted data. Review collected by and hosted on G2.com.

The product is a little expensive compared to other products of the same category. Review collected by and hosted on G2.com.