85 Pinpoint Reviews
Overall Review Sentiment for Pinpoint
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I really like the fact you can book interviews 24hrs a day as you send the candidates a selection of times available (syncing with the stakeholder's diaries). This has saved the hiring team a lot of hours booking in interviews and having to have various stakeholder's diaries up at the same time to manually book the interviews.
We moved from Workable, and we haven't looked back, the major part for our stakeholders was the ease of use in the backend, in leaving comments & tagging the various stakeholders and hiring team. The CVs are easy to review and queue to review the CV's without having to do lots of clicks and move round the site.
One of the best things about Pinpoint is the fact the contracts are easily sent on the system and the pre-onboarding portal showcasing our company, but allows the new employees complete the various documentation, bank details for pay etc you set out along with choosing benefits, and equipment etc. This also sends automated emails to keep in contact with the new employee pre-starting. This has completely eradicated our withdrawals after signing the contract over the past 18 months. Review collected by and hosted on G2.com.
Reporting suite could be better but should be good! Review collected by and hosted on G2.com.
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Pinpoint strikes a balance between intuitive features that are ready to use out-of-the-box, and customisation options that support your brand and hiring processes.
The commercial and support teams are conscientious, knowledgable and interface frequently with the product teams. This has resulted in a roadmap that's adapting to the changing needs of TA and candidates.
I particularly appreciate how Pinpoint has a range of APIs to help integrate hiring and onboarding processes, and unifying comms, background checks, advertising, offers, etc all in the same place. That's simplified the hiring manager experience, resulting in some positive, unsolicited feedback. Review collected by and hosted on G2.com.
Requires some in house knowledge of ATS optimisation to get the most out of it. Review collected by and hosted on G2.com.
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The platform itself is fantastic for our recruitment needs, but the service is next level. I am always provided prompt replies and a team that clearly cares about your issues, as they sort them right away with urgency. Review collected by and hosted on G2.com.
I am happy with everything. There is nothing I dislike about it at present. Review collected by and hosted on G2.com.
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I love many of the features including the anonymisation of all candidates and the ability to send and receive emails from the system, minimising the use of outlook. The system is very easy to use and simplet ot train others on.
It is really easy to integrate into the business, Review collected by and hosted on G2.com.
I would like to manage my documents and analysis better
It is a shame you cannot share some data in a manageable way. Review collected by and hosted on G2.com.
I have been so impressed with this system. The offering was straightforward with no hidden costs. The system is easy to use and the implementation team are great. If you have any problems (usually user error), you can access real people on chat within minutes. Review collected by and hosted on G2.com.
I don't dislike anything - it has been a pleasure to use. Review collected by and hosted on G2.com.
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Easy of use and the way you can customise a lot of the system. Review collected by and hosted on G2.com.
Calendar integration can be frustrating when a hiring manager hasnt syncd with the system for a while and dont log in - this isnt specifically a PinPoint Issue but can be frustrating Review collected by and hosted on G2.com.
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Its work in progress, you can build and improve constantly to help your business needs. Review collected by and hosted on G2.com.
I have recently worked with my account manager Ryan Hutcheson on an docusign intergration with Pinpoint. Ryan has been amazing!. Although compared to other systems I have used in previous roles, I find Pinpoint a bit 'clunky' over the past few months I have recognised the system has so much more potential if you take the time to speak with your account manager or the support team regarding tasks, automations, reports, custom fields etc that can make your life easier.
For me the system is for ever improving and i recommend if you are unsure - ask the team. They will 100% listen and support to make your life easier.
Ryan has been amazing - very patient with me as a 'non tech' person. Review collected by and hosted on G2.com.
Our Rep Erin Reckus is awesome and extremly help with any questions we have. Erin has made our transition to Pinpoint and the ramp up seamless!
The new features that the dev team releases monthly, it could be small quality of life changes or major changes and they all have made the experince using Pinpoint that much more effient and ejoyable. Review collected by and hosted on G2.com.
Can't say anything bad about our expereince Review collected by and hosted on G2.com.
Great reporting suite
Capacity to create talent pipelines
Custom built to suit your business needs
Easy to integrate with other platforms
Fantastic customer support Review collected by and hosted on G2.com.
Unable to link multiple requisitions to one job posting. Review collected by and hosted on G2.com.
I enjoy using Pinpoint, it's easy to navigate and speeds up pretty much all processes (when compared with our previous ATS). Hiring managers pick it up quickly. It integrates nicely with the other software that we need it to, as well as job boards.
The thing I love the most about it is the customer support, which is available instantly, as well as my access to a Customer Success Manager who is always ready to help and hear new ideas.
Just recently, Pinpoint acted on a specific function I needed in the reporting section, implementing the exact solution I was hoping for and making things easier for me going forward. Review collected by and hosted on G2.com.
Some features are lacking bells and whistles but these seem to be on the way in the product roadmap. Review collected by and hosted on G2.com.