Paycom Reviews (6,793)

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Reviews

Paycom Reviews (6,793)

View 3 Video Reviews
4.5
6,793 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and user-friendly interface, making it simple to navigate and manage payroll tasks. Many appreciate having all necessary information in one place, which streamlines their workflow. However, some users note that the app can occasionally experience slow loading times.

Pros & Cons

Generated from real user reviews
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AN
Verified User in Information Services
"Easy and Transparent!"
5/5
What do you like best about Paycom?

Paycom has really streamlined my companies payroll and tax system! It has been very easy to transparently see how my paycheck is broken down and I enjoy their informative lessons they also have available! Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The only thing I dislike about Paycom is that I cannot delete a previous years state tax set up -- I moved from one state to another and I still see the previous state in my tax section. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Thank you for your feedback! We're thrilled to hear that Paycom keeps your information accessible in a single database.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Great Payroll & Onboarding, but Paycom's Talent Acquisition Needs Better Linking"
3.5/5
What do you like best about Paycom?

I like the Payroll feature, and I like the way the onboarding works. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Some of the features, especially in the Talent Acquisition section, are convoluted. There are sections of paycom from employee and applicant that should be able to link to one another and they do not. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Thank you for sharing your feedback. We're glad to hear Paycom's payroll and onboarding tools have helped make managing your workforce easier through a single software. We encourage you to share any additional information directly with your dedicated specialist.

RR
Ramon R.
Payroll Manager
Mid-Market (51-1000 emp.)
"Great Website Layout and Responsive Customer Service"
5/5
What do you like best about Paycom?

Website layout and customer service when replying to issues. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Reporting - feels like we are limited to specific reports. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

We’re glad to hear you’re happy with Paycom’s features, like Employee Self-Service® and our world-class support. Providing a responsive, easy-to-use experience for our clients is our top priority. Thank you for your 5-star review, Ramon!

AN
Verified User in Retail
"Best and most simple pay app ever"
5/5
What do you like best about Paycom?

I like that its not hard to understand and it actually shows you everything you would need to know about your pto and pay checks Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The obly down sides is yhat the app can tend to be a tiny bit glitchy at times Review collected by and hosted on G2.com.

AN
Verified User in Automotive
"Got Payroll?"
5/5
What do you like best about Paycom?

I like that Paycom is user-friendly, with all of the essential details easily sourced to interact with and process payroll, as an employee and as a processor. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The only downsides that I encounter with Paycom are technical and momentary, and do not hinder my ability to access information or process as needed. Review collected by and hosted on G2.com.

AN
Verified User in Non-Profit Organization Management
"Easy to understand and slightly complicated to get use to."
3.5/5
What do you like best about Paycom?

I can find everything having to due with my financial stuff in one place and make request all in the same place. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Sometimes it scrolls for more than a minute causing me to clock in or out late. Sometimes it does not open and I need to use alternative methods to clock in or out. Lastly, I take a 1 hour lunch but paycom flags me for being late at 45 minutes. Review collected by and hosted on G2.com.

Nicole L.
NL
Nicole L.
Therapist
Mid-Market (51-1000 emp.)
"Efficient, Accurate, and Adaptable HR Solution"
5/5
What do you like best about Paycom?

Efficiency: The single-database system and automation features streamline processes and reduce administrative work for tasks like payroll, onboarding, and talent management.

Accuracy: Automating payroll and giving employees the ability to fix errors before submission helps eliminate costly post-payroll corrections.

Adaptability: The software can be customized for different business needs, and it handles compliance and other complex HR tasks, making it a vital tool for management. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

System Errors: Users have experienced significant problems with core functions, including incorrect employee setups, malfunctioning paid time off (PTO) accruals, and erroneous tax calculations.

Poor Mobile and Module Functionality: While the main payroll module is often seen as adequate, other modules like the Learning Management System (LMS) and parts of the mobile app interface are described as "clunky" or difficult to navigate. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

Nicole, your experience showcases the powerful impact of Paycom's single database and automation features, which have enabled your organization to achieve significant efficiencies, reduce errors and improve compliance. As an industry leader, we’re committed to continuously innovating our software to further enhance these benefits and drive even more value for our clients. We're proud to see that Paycom has been able to make a positive difference in your organization, and we're dedicated to helping you build on this success.

SG
Sarah G.
Enterprise (> 1000 emp.)
"Great Mobile App and Self-Service Employee Functions"
5/5
What do you like best about Paycom?

Mobile App, self service employee functions Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Reports- just need to spend more time understanding how to get what I need Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

We're glad the Paycom mobile app and Employee Self-Service® tool support your certification tracking and training needs. Thank you for your 5-star review, Sarah!

AN
Verified User in Higher Education
"Paycom has been the primary system for clocking in/out as well as setting up payment"
5/5
What do you like best about Paycom?

I like how intuitive the system is. Clocking in and out is simple. Changing my direct deposit bank information was so fast and easy. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Figuring out how to edit/remove punches felt like a slight learning curve but eventually I figured it out. I did have some issues with not being registered in a geographical location when clocking out but it often resolved itself once disconnected from my work wifi. Review collected by and hosted on G2.com.

Response from Katie Lenhart of Paycom

Thank you for your 5-star review!

AN
Verified User in Non-Profit Organization Management
"Easy to use and gives me useful info!"
4/5
What do you like best about Paycom?

I like that the website and app are easy to navigate and find the things I am trying to look for. I also like that it sends me emails when there's something I need to take action on. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I don't like that I can't look at the pay to date summary visual for previous paystub periods, but only for the current active period. I wish I could look historically, or see some other kind of graph of net compensations, benefits/deductions, and take home pay changing over time. Review collected by and hosted on G2.com.