Paycom

By Paycom

4.5 out of 5 stars

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Paycom Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Paycom Media

Embracing Paycom’s automated HR tech freed Medina Healthcare System from tedious, manual tasks so it could focus on the attentive, personal care that has made it a trusted part of the community.
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Embracing Paycom’s automated HR tech freed Medina Healthcare System from tedious, manual tasks so it could focus on the attentive, personal care that has made it a trusted part of the community.
Blackout periods. Coverage needs. Priority. Tenure. Automate time-off request decisions around all of them and more with Paycom.
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Blackout periods. Coverage needs. Priority. Tenure. Automate time-off request decisions around all of them and more with Paycom.
When NBA star Jalen Williams has HR questions, he gets his answers from IWant™.
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When NBA star Jalen Williams has HR questions, he gets his answers from IWant™.
You don’t need superpowers to know it all — just Paycom’s IWant. Here’s how our command-driven AI engine helps leaders stay in the know and connect with data they can trust. https://pycm.co/4ofMLda #PaycomIWant
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You don’t need superpowers to know it all — just Paycom’s IWant. Here’s how our command-driven AI engine helps leaders stay in the know and connect with data they can trust. https://pycm.co/4ofMLda #PaycomIWant
When the highway is your workplace, mobile-friendly tech is the only kind of tech that gets the job done. Hear how a relocation company keeps HR and payroll together with Paycom’s innovative tech. https://pycm.co/4n1yKPk
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When the highway is your workplace, mobile-friendly tech is the only kind of tech that gets the job done. Hear how a relocation company keeps HR and payroll together with Paycom’s innovative tech. https://pycm.co/4n1yKPk
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Paycom Reviews (5,984)

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Reviews

Paycom Reviews (5,984)

View 2 Video Reviews
4.5
5,984 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and intuitive navigation, which simplifies payroll and HR tasks. Many appreciate the ability to manage their own information and approve paychecks, making processes more efficient. However, some users note occasional loading delays when accessing features.

Pros & Cons

Generated from real user reviews
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AN
"Robust HRIS system that takes care of all HR needs for the Company and our Employees!"
What do you like best about Paycom?

As a user, I like having visibility to everything from my PTO to my check stubs, etc. As an administrative user, this program has saved me countless hours because everything is in one system and we are no longer moving data around everywhere. The other thing that I call out every time a colleague asks me about Paycom is the support. Our support team is top notch! They make sure we know how to optimize the platform and anytime we have an issue, they are just a phone call away. They are super friendly and super helpful! Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The billing. A lot of the prices we get quoted are based on number of checks or number of payrolls and while that makes sense for some services and modules, we simply cannot justify it for other services and modules. It would be nice to have other options for some of that stuff and we would utilize more of your services. Review collected by and hosted on G2.com.

BE
Senior Account Consultant
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Excellent All-in-One HR and Payroll Solution That Simplifies Everything"
What do you like best about Paycom?

Paycom has been a game-changer for our HR and payroll processes. The single-database platform means no more double data entry or syncing issues between modules, everything from time tracking and employee self-service to onboarding, benefits administration, and automated payroll just flows seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Nothing comes to mind other than. Occasional Technical Issues Glitches with benefits administration, tax filing/adjustments, arrears, or specific compliance scenarios.

Slow performance with large datasets or frequent minor updates that require repeated training/webinars.

Rare but serious complaints about incorrect reports or payroll/tax handling errors. Review collected by and hosted on G2.com.

AN
"Payroll App That Doesn’t Make Me Pull My Hair Out!"
What do you like best about Paycom?

I’ve used a lot of different HR portals at past jobs, and most of them felt like they were designed in the 90s. Switching to Paycom has been a total game-changer for me as an employee. It’s the first time I actually feel like I’m in control of my own info instead of having to email HR for every little thing.

Everything is Just… Easy (Great UI!)

The Paycom mobile app is super slick. I can clock in, request PTO, and check my benefits in about thirty seconds. The UI is incredibly intuitive—everything is exactly where you’d expect it to be. I didn't even need a manual to figure it out; it’s as easy to use as any social media app on my phone.

I Love the 'What-If' Scenarios

My favorite feature by far is being able to run pay scenarios. Before I decide to put more into my 401(k) or change my tax withholdings, I can actually see exactly how it will affect my take-home pay. It takes the guesswork out of my finances because I can 'preview' my check before the changes are even live. It’s like having a crystal ball for my bank account!

Direct Access to My Own Data

The self-service reporting is also a huge plus. If I need a copy of a past W-2 or want to see a summary of my hours for the month, I can just pull it myself in the app. I don't have to wait three days for a response from the front office. Between that and the Beti® payroll setup, I get to review and approve my own check before it’s even sent, so I know it’s right every single Friday.

Honestly, if you're an employee and your company uses Paycom, consider yourself lucky. It just makes life easier. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I wish it allowed messaging with HR, but that's about it. Review collected by and hosted on G2.com.

AN
Guest users or non-business users of the software, not included in G2 scores.
"Amazing app, has everything you need to know gathered in sections related to what youre looking at"
What do you like best about Paycom?

The app has all of the information you could possibly need about your paychecks and anything to do with them, and more! And the best part is that its all organized. You're not gunna have a bunch of crap you dont wanna see piled up in one category like they didnt know where else to put it Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The only thing i could think of to consider disliking is that, contrary to what i said in good reguards is that it may be a little "too organized"... meaning some of the things that are in seprate categories or tabs, could be in with another tab Review collected by and hosted on G2.com.

RB
"Very happy with Paycom's ease of use and navigablility."
What do you like best about Paycom?

Easy to navigate the site so I can find the information I need quickly. As an older employee, some of us aren't as tech savvy as the younger people and it sucks to have to ask how to do something that should be easy. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

It's not necessarily Paycom but several of us can't punch in until we are all the way into the building and have reached our desk or workspace-and even then sometimes it's an issue. I think that has more to do with internet or possibly the coverage area of the building site? You can be in the building and try to punch in and it'll say something about not recognizing this device even tho it's the same phones we use every time. Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

We love hearing this! Features like IWant™ help streamline navigation, making it easier to find what you need.

AN
"Streamlined Processing"
What do you like best about Paycom?

What I Iike best about Paycom is how streamlined the entire process of payroll is. From the timecard clock-in and outs to payroll processing and benefits management, it is a complete package in one. I also appreciate the excellent customer service. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

The one downside I can think of is that finding the right report is sometimes difficult. Usually we have to create new ones because we are unsure of the ones that are available. When creating new reports we also don't really know all of the sections to pick from and what areas they are pulling from in Paycom. It would be helpful to have a training on the reporting capabilities. Review collected by and hosted on G2.com.

AN
"I LOVE PAYCOM"
What do you like best about Paycom?

I’ve been using Paycom for payroll and overall it’s been a solid experience. One feature that really stands out is Beti (Better Employee Transaction Interface). It puts payroll in the hands of employees, allowing them to review and approve their own paychecks before payroll is finalized. That added layer of transparency helps reduce errors and gives me more confidence that everything is accurate each pay period.

The app itself is fairly user friendly, with easy access to pay stubs, tax documents, and time-off requests. I also like that everything is centralized, so I don’t have to switch between multiple systems.

That said, there are occasional glitches and the interface can feel a bit clunky at times, especially when navigating between different sections. Some processes could be more streamlined.

Overall, Paycom does a great job simplifying payroll management, and Beti is a standout feature that really improves accuracy and accountability. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

Reporting center needs a little more work when trying to create a repot. Review collected by and hosted on G2.com.

"I love this product"
What do you like best about Paycom?

The user interface is great. It's easy to find what I'm looking for and having data at my fingertips is extremely helpful. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I can't think of anything. I honestly wish all of my previous companies would've had a system like this. I like being able to help myself, and this system allows me to do that. Review collected by and hosted on G2.com.

"It's your timecard, not your bosses."
What do you like best about Paycom?

Your timecard is YOURS to manage & fix. No relying on your boss to make that time edit. You make the edits, you track your timecard accuracy, you submit your hours. I've also been a manager who had to make all those time edits. So, Bosses no more being worried that you screwed up an edit and shorted someone hours they worked. It's an employee's job to submit their hours correctly, why not let them! All time edits must be approved if submitted by the employee, but it's as simple as Approved edit or not approved. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I can't say there is really anything I don't like as a user, it's a simple system to use with a lot of complex functions/features I have never seen before and find quite useful. If you do make a mistake on your timecard like forgetting to clock back in from lunch, it will give quite a few notifications and can be annoying. I'm not sure that that's a "bad" thing though. Review collected by and hosted on G2.com.

IC
Admin/Accounting
Small-Business (50 or fewer emp.)
"User-Friendly Payroll Processing with Dedicated Support"
What do you like best about Paycom?

I love everything about Paycom. I highly recommend them for anyone who is lookking for a good payroll servicing. I use it every day for what I do. It is userfriendly and when I am in need of assistance, I just call paycom and I have a dedicated team of support to assist me. They have good options to run reports and very easy to locate things. Review collected by and hosted on G2.com.

What do you dislike about Paycom?

I don't have any dislikes with Paycom, in fact, I highly recommend this system if you are looking for a good payroll processing. They are way better than ADP! Review collected by and hosted on G2.com.

Response from Alexis Correa of Paycom

We're thrilled to hear that you've experienced the benefits of our dedicated service model, which provides a single point of contact to provide personalized support and expertise. As you’ve seen, this approach enables a deeper understanding of your unique needs, allowing us to deliver tailored solutions that help you achieve your goals. Thank you for recognizing the value of our HR and payroll software and for your 5-star review, Irishlyn. 

Questions about Paycom? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Tarah B.
TB
Tarah Black
Last activity almost 4 years ago

PAYCOM - ATS and Job Boards

Verified User
G2
Verified User
Last activity about 1 year ago

Use of other Rates for different Types of Pay

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

10%

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Paycom Features
Reporting and Dashboards
User, Role, and Access Management
Performance and Reliability
Payroll Entry
Time Off Accrual
Direct Deposit
Web Portal
Benefits Manager
Mobile
Tax Calculation
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Paycom