PatchMyPC is so easy, a caveman could do it. After setting up PatchMyPC with our rep, he showed us a section that scanned our Intune environment for apps they have packaged and in our system. We patched over 6,500 critical vulnerabilities in a week and seriously improved our risk score with this.
The customer support experience through this process has been phenomenal. We got our patching set to daily and it has been a dream to integrate with Intune. Once setup, you essentially can forget about it. I've been in it 3 times for selecting apps and updates and have not touched it since. Review collected by and hosted on G2.com.
The interface could be updated, but it works. You don't always have to change something if it is not broken. Review collected by and hosted on G2.com.
679 out of 680 Total Reviews for Patch My PC
Overall Review Sentiment for Patch My PC
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The biggest win is how effortlessly it integrates with Microsoft Intune to automate third-party application updates. The catalog is extensive, and the ability to silently deploy and update apps without user disruption has saved us a ton of time. I also really value the level of customization — things like pre/post-scripts, custom install options, and the ability to exclude specific apps from auto-updates make it highly flexible for different environments. Plus, the support team is responsive and proactive, which really sets them apart. Review collected by and hosted on G2.com.
While the new SaaS platform is a great step forward — especially for cloud-native environments — it still lacks some of the key features available in the on-prem Publisher app. As a result, I often find myself jumping between both platforms to get the full picture, which adds unnecessary overhead. The biggest gap for me is the lack of detailed reporting in the SaaS console, and I'd also love to see bulk edit capabilities for deployments to save time when managing large app lists. These are quality-of-life features that would really elevate the platform. Review collected by and hosted on G2.com.
Patch my PC is a great addon to Microsoft SCCM and Intune. I am currently only using it for Advanced Insights and third-party patching with SCCM. Advanced insights are great to get additional details on device warranty, battery and disk health, and browser plugins.
PMPC has a large library of third-party products it patches, and their integration is simple and just works. As an IT Admin I am looking for products that work and have little overhead for everyday maintenance. PMPC solves my problem with third party patching and doesn't require any additional overhead. Their software integrated greatly with SCCM and its infrastructure to roll out patches. You can simply create ADRs and deploy exactly how you deploy Windows updates. Additionally, their solution is more cost effective over other providers. Review collected by and hosted on G2.com.
I am a new customer and so far I haven't found a dislike. Their customer care program and engineering teams are great to work with. Something I would like to see would be additional consulting opportunities for products SCCM. I migrated our current SCCM infrastructure to an updated SCCM environment to get it current on software and OS versions. It would have been nice if Patch My PC had pro-services for that. However, it is hard to fault someone for services they do not offer. Review collected by and hosted on G2.com.
Creating and deploying apps is now a breeze for our small IT Team. Most of the apps we use are already pre-packaged and the self updating of apps like Chrome make management and security much easier. Packaging new apps with scripts or additional file requirements is incredibly easy on the web interface! Review collected by and hosted on G2.com.
System is running great for us, only addition requested was to be able to deploy the same app in different languages from the web interface (We have several European offices). Support explained this is in the works and we can currently carry this out from the Client app but would like to see this in the Web interface. Otherwise PMPC is a fantastic tool! Review collected by and hosted on G2.com.
Their solution offers automatic publishing (we find running daily is fine for most cases) of 3rd party (aka Non-Microsoft) software releases for Intune and SCCM/MECM deployment; note that MS Software like Visual C++ runtimes, etc. are also included though. It is extensible to where you can also include your own customizations, and these customizations are carried forward each time as new releases get published. We are all being asked to do more with less, and as a small team it has been great to offload some of the more frequent and tedious updates to PatchMyPC.
Their support is timely, and they offer environment reviews and assistance getting everything set up and integrated into your software distribution system. Review collected by and hosted on G2.com.
The publisher only syncs daily (though you can increase this using the scheduler). Some applications where downloads are gated or behind a paywall (Oracle Java, VPN solutions for example) require manual download. Review collected by and hosted on G2.com.
From the first contact with PMPC, to setting up the proof of concept, to going live with the system customer support has been second to none. This was so easy to integrate into our current End User management systems. We are migrating from SCCM to Intune cloud only devices, PMPC allows us to support both environments while we transition over.
There's a wealth of documentation available on the site, accompanying YouTube videos and support readily available to answer any question you may have. PMPC was already easy to use, but the development of the cloud portal makes packaging applications so easy, a few clicks and your application is being created.
We use PMPC daily for patching and application packaging. Customer voice allows you to submit new ideas or up vote features you want to see implemented. It's an incredible offering as is and it's only getting better! Review collected by and hosted on G2.com.
There's not much to dislike about PMPC, there isn't feature parity when using the cloud portal compared to the publisher, but this is being actively developed and will be the same over time. Review collected by and hosted on G2.com.
The intune integration with Patch my pc and the ability to use either the app or directly from the web portal make this such an easy app to use. In the grand scheme of things we are a small user of the supported apps however the ability to get up and running on day 1 or the option to have guided setup meant we were up and running almost immediately. We already have a small subset of apps automatically deploying at each update such is our confidence in the way Patch My PC package the apps.
We also know that if we have any issues their customer service team are there to support. Review collected by and hosted on G2.com.
Honestly at the moment i cant think of any negative's Review collected by and hosted on G2.com.
Their massive library of supported 3rd party softwares allows us to automate building of deployment packages and update packages for both on prem and cloud managed computers with ease. It is easy to implement and once set up requires very little regular interaction. Customer support has been great too. Review collected by and hosted on G2.com.
If using for software packaging and updates in Intune, it can take some getting used to updating group assignments within the publishing service instead of in Intune Review collected by and hosted on G2.com.
Patch My PC has been very helpful in reducing the amount of time I have to use patching various parts of my systems. With how many awesome features it has, and how easy it is to set up and use, it makes my job that much simpler. Integrating it into my current environment was very simple and I use it on a weekly, if not daily, basis. If there was any issue with it, customer support has been there to help with quick responses. Review collected by and hosted on G2.com.
The only thing I dislike most about it would be that it can't patch every program I need. Review collected by and hosted on G2.com.
Simple to use, very quick to setup! Has far more features than I need, and can integrate with our MDM solution at the click of a button. Don't have to check the software much at all as it just does what it needs, and should we have any issues then PMPC support has been absolutely amazing at helping us with anything we need. Review collected by and hosted on G2.com.
If I have to pick something, I guess the UI is outdated but that is a very very minor issue as I appreciate the simplicity. Review collected by and hosted on G2.com.
I recently implemented PatchMyPC Cloud with Intune in my org. It was extremely easy to get setup and working. During the POC we were able to setup multiple ThirdParty App upgrade deployments and solve many vulnerabilities by updating third party applications. Once the connection to Intune was made, we were up and running. Deploying apps from PatchMyPC catalog made this stress free. Susan with Customer support was an excellent resource in assisting Bottomline. Melissa from tech support is outstanding for supporting Bottomline while I was first learning to use the software. Review collected by and hosted on G2.com.
More Reporting functionallity please. The roadmap is a bit confusing. Review collected by and hosted on G2.com.
