Patch My PC Reviews & Product Details

The intune integration with Patch my pc and the ability to use either the app or directly from the web portal make this such an easy app to use. In the grand scheme of things we are a small user of the supported apps however the ability to get up and running on day 1 or the option to have guided setup meant we were up and running almost immediately. We already have a small subset of apps automatically deploying at each update such is our confidence in the way Patch My PC package the apps.

We also know that if we have any issues their customer service team are there to support. Review collected by and hosted on G2.com.

Honestly at the moment i cant think of any negative's Review collected by and hosted on G2.com.

Simple to use, very quick to setup! Has far more features than I need, and can integrate with our MDM solution at the click of a button. Don't have to check the software much at all as it just does what it needs, and should we have any issues then PMPC support has been absolutely amazing at helping us with anything we need. Review collected by and hosted on G2.com.

If I have to pick something, I guess the UI is outdated but that is a very very minor issue as I appreciate the simplicity. Review collected by and hosted on G2.com.

I recently implemented PatchMyPC Cloud with Intune in my org. It was extremely easy to get setup and working. During the POC we were able to setup multiple ThirdParty App upgrade deployments and solve many vulnerabilities by updating third party applications. Once the connection to Intune was made, we were up and running. Deploying apps from PatchMyPC catalog made this stress free. Susan with Customer support was an excellent resource in assisting Bottomline. Melissa from tech support is outstanding for supporting Bottomline while I was first learning to use the software. Review collected by and hosted on G2.com.

More Reporting functionallity please. The roadmap is a bit confusing. Review collected by and hosted on G2.com.

We started our partnership with PMP with the onprem version, hosted on a vm, from our initial engagement, to their high quality customer service, it was one of the easiest implementations we went over, they not only stick to what they needed to show us, but also, went the extra mile to teach us what best practices and little tricks we could do, to streamline our deployments.

When the time to move to the Cloud arrived, once again, I was able to schedule time with their engineers and even though at the moment there's no automatic transfering of configuration between onprem to cloud, it was one of the easiest and intuitive tasks I had to do, I was able to complete the standing up and initial configuration of our cloud instance in a couple of days.

I'm always impressed by the quality of product PMP deploys, having worked in this industry for many years, you can see this was developed by people that worked in the same line we do and understand our needs, without worrying on unnecesary features. Review collected by and hosted on G2.com.

At this moment, I believe I heard is in development already, but the automatic transfer of current apps in on prem to cloud would be a game changer. Review collected by and hosted on G2.com.

I have love using Patch My PC, the product is great! I would highly recommend Patch My PC to anyone. It has saved me so much time allowing me not to have to manually package common apps. I recently got into their cloud solution and I am very impressed! It is a very clean and easy to use UI. Another great plus to the company is the people. I have interacted with the customer support on multiple occasions and they are always very quick to respond, friendly and helpful. Review collected by and hosted on G2.com.

I don't have any complaints really, only complaint would be I wish they had more apps and especially the full autodesk Installs, currently they only have the updates for Autodesk products. That being said even just having the updates is very helpful. Review collected by and hosted on G2.com.

We like the ability to download an application that is not in the PMPC catalog and as a part of the synchronization, it will create the package for the one-off app we have downloaded. This allows us to cover all our bases with regard to addressing vulnerabilities. Review collected by and hosted on G2.com.

Only one user can be in the application at a time.

Reporting is not built into the application and has to be setup manually. There is currently no reporting for the Intune deployments from PMPC. Review collected by and hosted on G2.com.

I like that there are already a large list of software in the database that I can choose from to automatically update client PCs. Programs are categorized neatly and easy to find and check off to update our client PCs. Regular updates are checked based and a silent upgrade is available for MSI packages so it does not require user intervention. We can also specify if a reboot is needed to complete the patch.

We did have a call with a customer support rep that walked us through how to use the program and showed us features that we were not yet aware of. They were very helpful in explaining best practices and what they would recommend for settings.

I like this program because it is well automated and we do not need to go into the interface very often to make changes to make sure it is working.

I like that it was easy to connect our client machines to PatchMyPC and the clients on our network were easy to manage without having error messages or intrusive pop-ups for the user. Automation is the best feature of this software. Review collected by and hosted on G2.com.

I have not had enough experience with PatchMyPC in regards to installing new packages or adding programs that are not already in the database. I would want to make sure that adding msi files works well but I cannot yet comment as all of the programs that we need to have monitored are in the database already. The only thing I can dislike is possibly a basic interface and that it may not be as modernized and pretty as other software, but that is a very minor issue. Review collected by and hosted on G2.com.

The software is very well polished. PMPC has thought of everything you may need to adjust settings wise and has an option for configuration. The supported software catalog out of the box was extensive which allows us to utilize PMPC for as many software packages as possible. Set up and use of the product is extremely easy and the agent (Kristee) that assisted with the onboarding truly knew the product, its features, and was able to answer any questions I had without hesitation. I could tell her support knowledge was top notch from the start. Review collected by and hosted on G2.com.

Its not so much a dislike as it pertains to the web SaaS portal and Im aware this was recently implemented. Having that little more fleshed out for adding custom applications will be great. My understanding is that is in the works. Once that is implemented I would really struggle to find anything I "dislike" and i use dislike extremely lightly. Review collected by and hosted on G2.com.

The thing I like best about Patch My PC is the ability to automatically push application updates out as soon as the sync runs, lessening the time it takes to resolve application vulnerabilities. Support has been great, very quick to respond to questions and provide opportunities to resolve some of the issues we've seen with setting configurations on the applications. Review collected by and hosted on G2.com.

There are a few issues with the UI that I can see some improvements. The ability to create custom applications is great, but the listing of the vendors for those applications are in the order they are created and not alphabetical, so it makes it a little difficult to locate them as our catalog of custom applications grows. Review collected by and hosted on G2.com.

Patch My PC has been an invaluable tool for our software patch management. Its intuitive interface and simple implementation process make it easy to use. The platform integrates seamlessly with Intune, streamlining our workflow. Its many features, like automated patching and detailed reporting, which we use frequently with minimal oversight, are amazing. The support is good, responsive, and knowledgeable, and they even customise things to meet our needs.

Overall, Patch, My PC is a user-friendly, reliable solution that I am comfortable recommending to anyone looking for a patch management solution. Review collected by and hosted on G2.com.

Not much to groan about, really. The cloud version has a few missing features compared to the on-prem version, but to my understanding, they are being developed. Review collected by and hosted on G2.com.