Pabau Reviews & Product Details

Pabau is a great platform for the clinic I work at. It meets all our needs and more. Not only does it effectively support the services I have already, but is able to integrate other marketing and financial services to elevate the business - all in one place. The ease of use is especially helpful given that our clinic relies on using this platform everyday. Additionally, the success team is especially helpful for answering all questions. They are very efficient in our meetings in answering all our questions and helping to make suggestions that ensure the best use of the system. Review collected by and hosted on G2.com.

Sometimes due to the time difference across different countries, it makes it difficult to schedule times however the support teams do their best to make sure meetings are scheduled at times most conveinent for us (the users). Review collected by and hosted on G2.com.

We love the functionality, customization, communication, and patient experience that Pabau offers. We have been blown away with the level of customer service support for implementation, data transfer, and training. Also, the consistent improvements that Pabau makes to improve the user experience and efficiencies are a game-changer. If they keep doing what they're doing, they will be hard to beat. Review collected by and hosted on G2.com.

There are hiccups that happen, but Pabau is quick to try and resolve them. We are working on a few items with Prescriptions here, as things in the UK are done differently here in the US. Additionally, I'm not a fan of having to pay for SMS Credits to send confirmation texts to our patients. This should be integrated. It can become costly and make the software more expensive than others if you have a lot of patients. Review collected by and hosted on G2.com.

Very impressive support. Pabau has assigned to me a team to support me with every step of the setting up their platform, which has countless integrations and customisation, making it almost effortless for me to go through all the little details.

That includes everything from princing and advice about it to making vouchers and automating consenting forms and sending out campaigns, giving me discounts on their services based on my specific situation as a company, and all this with active and kind support from multiple people on multiple online video meetings. I would definitely recommend.

Althought the plaform addressess many complicated topics of a company, it helps both the business and the client end to be easy and intuitively accessed, enabling me avoiding a tonne of paperwork for every day use. Review collected by and hosted on G2.com.

I would like some more integration of their widgets with my website on wordpress so that links would not send my clients externally, would remain on my website while the make purchases of my services. Review collected by and hosted on G2.com.

The automation of almost everything and customization for communication, ease of use, beautiful & clean design. It never stops surprising me of its capabilities!

There's too many to list! But if anyone asks me what feauture they are looking for, I promise you Pabau has it! Review collected by and hosted on G2.com.

Glitches...but it is getting better and better and for everything that it offers, I will not go anywhere else! Review collected by and hosted on G2.com.

They have been very quick to get back to me and spend time in meetings answering any queries. There has been lots of support from the team with all different aspects. Review collected by and hosted on G2.com.

I didn't find it straight forward to edit the consent forms myself, but the team have given me lots of support and spent a lot of time with me so they thane made it much easier. Review collected by and hosted on G2.com.

I have recently been getting set up with Pabau and the support from Martha has been fantastics. Once set up the system is very eary to use with fantastic features. Always there for help when required. Thank you very much. Highly recommend. Review collected by and hosted on G2.com.

Nothing, i like all the featires and support Review collected by and hosted on G2.com.

In my opinion the best thing about pabau is it's simplicity, it's an incredibly simple system to use which made it easy to implement into our clinic and to use everyday and even if you are having an isssue with the system, their customer support team is brilliant and are happy to jump on a call to help us sort out whatever issues we may be having. Review collected by and hosted on G2.com.

With pabau, due to the vast majority of features in the system, it is a lot to get used to as you have to sit down and take the time to go through everything top to bottom to ensure that you are using the system to it's full capacity. Review collected by and hosted on G2.com.

Its quick and easy and there is always someone to help answer my questions Review collected by and hosted on G2.com.

nothing, we use it every day. It has taken some getting used to in the switch to pabau 2 but it is worth it Review collected by and hosted on G2.com.

Onboarding was seamless and the team were very friendly and helpful Review collected by and hosted on G2.com.

There are a lot of features which can feel overwhelming to a new user, but I think they will all be useful in the future Review collected by and hosted on G2.com.

Good customer care and support. a very good platform that has everything you need to provide service and sales. I am in business for almost 9 years, tried a lot of different software. but I was missing some features which never stopped me to look for a better one. This software has everything that saves my time, keeps my records, and medical forms in one place and is easy to use. I am very happy with this software. Very important that it is a convenient price for a single user, and I have all features that big companies have.I am happy customer :-)

I recently had the pleasure of having a Zoom meeting with EmilyP from the financial department regarding platform settings and advice. During our meeting, Emily provided exceptional guidance and support, ensuring that I understood all aspects of the Pabau booking system. Her expertise and dedication were evident throughout our discussion, and she made the entire process seamless and easy to follow.

Before discovering Pabau, I tried many booking systems in search of a comprehensive solution that could handle medical forms, billing, and marketing efficiently. Pabau not only meets these needs but exceeds expectations. The platform integrates these functions seamlessly, making my workflow significantly more convenient and streamlined.

In addition to the fantastic support from Emily, I also purchased a terminal, which has been an excellent addition to our operations. The integration with the Pabau system has been smooth and efficient, further enhancing our overall experience.

What I appreciate most about the Pabau platform is not just its robust booking system, but the unwavering commitment and dedication of the Pabau team to ensure everything works perfectly. Their continuous support and willingness to go above and beyond have made a significant positive impact on our workflow. I am particularly excited about the future enhancements, such as the client path feature, which I believe will further revolutionize our client management.

I am extremely satisfied with the Pabau booking system and the exceptional service provided by EmilyP and the entire Pabau team. Thank you for making this experience so positive and for your ongoing dedication to excellence.

Best regards, Review collected by and hosted on G2.com.

It is nothing to dislike, only need more practice on how to use Review collected by and hosted on G2.com.