I really like the ability Orum has to auto leave voicemails whenever a voicemail is detected; this feature saves me time as I don't have to wait and leave a voicemail each time. It automatically starts dialing the next person while leaving a voicemail, which helps me call more people efficiently. The new AI scoring feature is also impressive as it gives me accurate feedback on how well my calls are going. This helps confirm whether a call went well or I could have pushed harder and what I need to improve on or have in the bag already. I also like how it integrates nicely with our CRM. Additionally, the setup for me when I got hired onto the company was very seamless and easy. Overall, it's the best dialer I've ever used. Review collected by and hosted on G2.com.

I personally do not have any dislikes. Review collected by and hosted on G2.com.

It's the best asset in your toolbox as a sales rep to keep up a consistent pipeline of new customers! Review collected by and hosted on G2.com.

It's nearly perfect, I think some feedback we've gotten is some users would like a short delay between dials if possible... even just 3 to 5 seconds some would appreciate. Other functionality we hope to see is a new disposition to remove all contacts from an account when it's been qualified or disqualified. Review collected by and hosted on G2.com.

Orum has become a central part to how our SDR org runs its phones. The parallel dialing is fast and the connection quality is solid, so reps spend their time actually talking to people instead of listening to dial tones. That sounds simple, but the business impact is real — more live conversations per hour translates directly into more meetings booked, and we can see it in the connect-rate data every single week.

The AI is where it's gotten really fun lately. The AI call coaching scores every call a rep makes, which has been a game-changer for how our managers and enablement team coach. Instead of spot-checking a handful of calls, we're getting signal on the whole team. Pair that with the reporting — I can pull dialing heat maps, connect rates by list, and conversation data — and it makes it easy to spot the levers that actually drive pipeline.

Support and CSM engagement have been excellent too. Our CSM runs training sessions for our reps, sends quick walkthrough videos when features change, and is genuinely invested in our adoption. It feels like a partnership, not just a vendor login. Review collected by and hosted on G2.com.

Nothing major. Getting international/EMEA number coverage dialed in took some back-and-forth, but the team was responsive in working through it. Overall the platform does what we need it to. Review collected by and hosted on G2.com.

Orum has been one of the best investments we've made for our SDR organization. It has fundamentally changed the way our team approaches outbound prospecting and has had a measurable impact on activity levels, conversations, meetings, and ultimately pipeline creation. Review collected by and hosted on G2.com.

there is nothing I can say here- there are features I am excited about in the future with AI Review collected by and hosted on G2.com.

I like Orum's integrations with our CRMs, which are valuable for the companies we work with. Additionally, I appreciate how it allows us to handle multiple lists on a daily basis. This efficiency helps us reduce time and connect with the right client quickly. I also really like the filters and find the setup experience straightforward and direct with no hassles. Review collected by and hosted on G2.com.

I really like the filters Orum has, but I think it could have a better way to add more ways to filter out customers. There's room for improvement by adding way more dispositions for when we're calling customers and also including more targeted filters with specific profiles. Review collected by and hosted on G2.com.

I like that Orum lets me power dial and see numbers before I call them. I appreciate the ability to call multiple numbers at one time, which helps me reach a lot of prospects in a short amount of time. Switching numbers is handy when I call from one number for too long. The power dialing feature and the ability to call multiple people in one account about a specific workload save me time. Review collected by and hosted on G2.com.

I think the number temperature could be a little better because sometimes I have numbers that are listed as hot, and they never pick up. I'd like more accuracy in that feature. Review collected by and hosted on G2.com.

The connect rates are higher than on many other platforms that my teams have used, and Boost Connect helps get us in front of the prospects we’re trying to reach. The analytics are excellent for tracking progress and growth, and the coaching tools are really starting to come together. Review collected by and hosted on G2.com.

The UI still has room to grow and can feel a bit glitchy at times. I also think it would benefit from more native integrations, or at least more open API options. Review collected by and hosted on G2.com.

I like Orum because it has AI technology that provides coaching every step of the way if desired. I don't have to rely on anyone else for coaching because the AI technology is always available whenever I need it. I also enjoy the role-playing feature, allowing me to prepare for a sales call by putting myself in the position before it happens. Additionally, the initial setup was easy. Review collected by and hosted on G2.com.

Sometimes there seem to be glitches in the system where a malfunction happens for no reason. It will not record the meeting notes. It says 'Unable to Login.' These are technical issues I have no idea how to solve. Review collected by and hosted on G2.com.

What I like best about Orum is how easy and enjoyable it makes cold calling. The platform is simple to use, helps me get through more dials efficiently, and makes the overall calling experience feel far less repetitive . Review collected by and hosted on G2.com.

At times, there can be slight delays between calls or occasional connection issues, but overall the platform is very easy to use and works well. Review collected by and hosted on G2.com.

I like how I can rotate through several numbers and track my connection rate on each one, which ultimately allows me to have a really good connection rate. Call feedback is also very helpful, reviewing conversations and adding to my talk track. Review collected by and hosted on G2.com.

Only improvement I could think of is to be able to better re-organise my call list and the order I dial through, instead of cancelling one's I want to call later. Review collected by and hosted on G2.com.