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Orum Reviews & Product Details - Page 2

Orum Overview

What is Orum?

Orum is the AI-powered Live Conversation Platform to supercharge sales activity, connect teams, and drive more revenue.

Orum Details
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Orum Community
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Product Description

Orum is the latest evolution in sales technology. Plug our AI into your sales process and accelerate your top of funnel with good data and more conversations.


Seller Details
Seller
Orum
Company Website
Year Founded
2018
HQ Location
Austin, Texas
Twitter
@OrumHQ
203 Twitter followers
LinkedIn® Page
www.linkedin.com
139 employees on LinkedIn®
Description

Empower your sales development team by automating the hardest parts of outbound calling


Parker T.
PT
Overview Provided by:

Recent Orum Reviews

Kristen C.
KC
Kristen C.Mid-Market (51-1000 emp.)
5.0 out of 5
"BEST Ever, Ever...!"
Multiple dials at once, and the ability to see and hear throughout the calling team
Timothy P.
TP
Timothy P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Perfect at what it does best (with awesome support)"
Robust tool for parallel dialing and AI notes for call summaries/notes. Has a great Apollo integration that's easy to work with. Above all, awesome...
Jake S.
JS
Jake S.Small-Business (50 or fewer emp.)
4.0 out of 5
"Simple & Effective Dialer Tool"
Straightforward user experience and a great way to make my cold calls to prospects. Makes work life much easier and frees up my time to focus on ot...
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Orum Security
Get security information from Orum to help you buy the right software. View Security Information
Orum security information includes:
SOC 2 (System and Organization Controls 2)
ISO 27001 (International Organization for Standardization)

Orum Media

Orum Demo - AI Dialer
With Orum's AI-powered Dialer, your sales reps can reach more prospects and have more conversations while getting back their most valued resource—time.
Orum Demo - Analytics
Access essential metrics and track performance instantly to help your team be more successful.
Orum Demo - Virtual Sales Floor
Collaborate, call, and celebrate — from anywhere. Orum is bringing back the buzz of a sales floor®.
Orum Demo - Call Library
Elevate team performance and build consistency by making it easy to learn from past calls and identify best practices.
Orum Demo - AI Call Summary
Use Orum's generative AI to automatically summarize and add call notes.
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363 Orum Reviews

4.6 out of 5
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363 Orum Reviews
4.6 out of 5
363 Orum Reviews
4.6 out of 5

Orum Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OrumQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Zaak W.
ZW
SDR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Orum?

Orum has enabled me to increase my productivity when cold calling, which in turn has lead to me booking more meetings every month, resulting in even more commission! At the very least, Orum enables me to 2x my activity levels, calling 2 prospects at once - Their parallel dialler actually allows me to call up to 10 people at once, giving the ability to 10x my productivity! Review collected by and hosted on G2.com.

What do you dislike about Orum?

Orum doesn't have a double dial feature, which I think could be really useful. Before using Orum, I'd typically double dial prospects, increasing the chance of them picking up the phone. If they were to add this feature, I think they'd add a lot of value. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Increasing productivity levels, and reducing bottle necks. We work on a lot of inbound leads - At times, there can be too many to handle. Because Orum enables us to call multiple people at once, it's completely eliminated any bottlenecks we experienced in the past. Review collected by and hosted on G2.com.

Response from Parker Tinsley of Orum

Thanks for the great feedback! We hear you on the double dial feature—great suggestion and I'll send that to our product team. Keep crushing it!

GM
Director of Sales Development
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Orum?

As an Orum user, I absolutely love not only the accelerated dialing capability (my reps can easily hit over 1,000 dials/week if they want!!) but the analytics and AI capabilities to capture objections in calls and measure my teams success in overcoming them is incredibly enlightening. Lastly, both the onboarding and the support are incredible. Attentive, patient and responsive. I'm an official fan!! Review collected by and hosted on G2.com.

What do you dislike about Orum?

The downside is you're never going to want to return to manual dialing again. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Before Orum it was a challenge for my reps to dial over 350 dials per week. Not only does Orum make it possible to hit over 1,000 dials per week, but if you choose, Orum's AI will dial only numbers that have a history of picking up more frequently. That means higher connect rates and more relevant conversations for us.

Not only dialing, but the call analytics are incredibly helpful. Orum's AI will measure the specific objections my reps are receiving and guage how often they're able to overcome them. From a coaching perspective, this is an incredible time saver for me . Review collected by and hosted on G2.com.

Response from Parker Tinsley of Orum

Thanks for the fantastic review! We’re pumped that Orum’s dialing and AI features are helping you crush it. And hey, sorry about making manual dialing obsolete—we like to think we're saving you from the dark ages!

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Orum?

Using Orum for some time now, I appreciate the ability to keep my tasked calls in lists for easier tracking. Orum allows me to identify calls due same day or my upcoming calls if I want to jump ahead in certain cadences. Review collected by and hosted on G2.com.

What do you dislike about Orum?

At times, Orum is tricky to use the parrallel dial feature and I tend to stick to power dialing becuase I find that the note taking on individual calls is more helpful than attempting to dial 2+ numbers at a time. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

The virtual workplace to call at the same time as my peers has been really helpful. It has encourgaed myself and teammates to improve cold call skill and approach prospects with a better attitude. Review collected by and hosted on G2.com.

David S.
DS
Data Protection and Storage (DTS), Northeast, NA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Orum?

Organized, feature-rich, good integrations with CRMs, LinkedIn, etc. making for great implementations.

Ease if use on a daily basis.

Fantasitic support via normal touchpoint, slack chats, and periodic trainings. Review collected by and hosted on G2.com.

What do you dislike about Orum?

Nothing much. Developing nicely and limited only by the user Tbh. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

I hate calling, and when I do it takes a while. Orum lets me either focus on specific contacts with a holistic view of my outreach and aggregates links and data from Salesforce, Salesloft, LinkedIn, etc., or I can make mass calls to increase reach or for general messaging. Review collected by and hosted on G2.com.

Wayd D.
WD
Ecommerce Business Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Orum?

Parallel dialing is a crucial tool I can't believe I lived without last year. My sales team puts up 3x the dials and meetings they used to.

*Edit - Another year later and we still couldn't live without Orum! It was also super easy to train my newest AE on how to use it. Review collected by and hosted on G2.com.

What do you dislike about Orum?

The interface is clunky at times, and the beep that you hear when you connect to a prospect is sometimes delayed.

*Edit - Still seeing minor call connection delays, but that could be due to my internet connection. Also, their new beta mode looks awful, but I'm hoping I can stick with the original dashboard for as long as possible Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

We are able to make more dials, have more conversations, and book more meetings Review collected by and hosted on G2.com.

Response from Parker Tinsley of Orum

Hey Wayd! Thanks for this update! We appreciate the feedback on the new interface and the minor connection delays. You are right that internet speed can play a factor and I've also seen users with 1000 tabs open -- that could also be a major culprit too. Our new dialer is in beta and we're talking to users every day on how to make it just right, we would love your feedback there too if you haven't already sent it through!

See how Orum improved
Ishrak H.
IH
Automation Expert
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Orum?

The salesfloor is a great and amazing bonus for the platform. You essentially get to replicate an office like setting with remote teams. The ability to have a manager or even fellow peers coach in between calls and simply banter as well to let off some nerves has been a gamechanger. On top of that, using the voicemail drop function, boost connect and other options like the automatic AI note taking option make life very easy. Review collected by and hosted on G2.com.

What do you dislike about Orum?

Nothing so far, Orum has been a fantastic experience for me and the team. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Orum helps us reach more prospects, have more conversations, and book more meetings. Review collected by and hosted on G2.com.

Emily d.
ED
Channel Partner Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Orum?

Easy to use and simple to implement into my daily outbound calls. Has helped me save so much time and has become apart of my day to day at work. Review collected by and hosted on G2.com.

What do you dislike about Orum?

There isnt anything I would change about the current platform, some of the newer updates aren't something I prefer to use, and I tend to toggle back to the original Orum since that is an option. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Saving me time! The local dialler is great for out of country calls as well and has improved my connection rate. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Orum?

Orum is an impressive and innovative tool that has greatly enhanced our workflow. The support team is responsive and highly effective, ensuring any issues are promptly addressed. It does take some hand holding in the beginning for setup, but once that's complete, it's pretty straight forward! Review collected by and hosted on G2.com.

What do you dislike about Orum?

While there are a few areas that could benefit from improvement, the overall experience has been overwhelmingly positive. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Very helpful to have the "Virtual Sales Floor" mirroring the concept of pre-covid days. Also, being able to make multiple calls at once (especially when cold calling) almost cuts the time completing this task in half. Review collected by and hosted on G2.com.

CF
Outbound Partnership Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Orum?

By far what Orum does best compared to all the other dialers we tried was it's ability to make many calls quickly. Compared to the 2nd best dialer we found, Nooks, Orum was quicker and more accurate when it came to detecting voicemails. This meant that it we spent less time having to manually click through and more time talking to people.

Orum also a unique feature that we didn't find anywhere else. It's ability to go listen to voicemails and phonetrees. Orum can go through phone trees to find the right people by using the extention you give it or dial by name directories. In addition it can listen to someones name in the voicemail and confirm that it's the right person. Review collected by and hosted on G2.com.

What do you dislike about Orum?

The biggest disapointment with Orum and a glaring simple feature that most other dialers have is the lack of a simple dial pad for people to punch in the numbers to call. To call someone new, you have to pull them from your CRM or a CSV, a very manual process for an often one off call. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Orum is solving the manual tasks that go with cold calling. Instead of manually clicking through each person, Orum will quickly dial someone and move on when it goes to voicemail until it connects to the right person. This saves about 75% of the manual effort and provides more time doing the real work. Review collected by and hosted on G2.com.

BJ
Head Of customer Success
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Orum?

Orum is a game-changer for anyone involved in sales outreach. What I love most about it is how it takes the hassle out of making calls. It’s incredibly fast and efficient, saving me tons of time that would otherwise be spent dialing and waiting for connections. The automation features are a huge plus—they handle repetitive tasks like follow-ups and voicemail drops effortlessly, focusing on having meaningful conversations. The customer service is also just FANTASTIC. Review collected by and hosted on G2.com.

What do you dislike about Orum?

Nothing much, I do however find that there are some missing features like, being able to email client a Dashboard or uploading new leads which cannot be actioned directly within Orum. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Increase Output , more calls equals more connects. Review collected by and hosted on G2.com.

Response from Parker Tinsley of Orum

Hey there! Thanks for the review—it's awesome to hear how Orum’s automation is leveling up your workflow! Shoutout to our support team too, they really do make a difference. I’ll pass along your suggestions about emailing dashboards and uploading new leads—some are already on our radar, and your feedback helps us a ton.