Nooks Reviews & Product Details

Several features... where to start ... the customization options for the dashboard and the dialing interface, the ability to see prospects information in the same dashboard, the expedited way it dials and connects to calls, the feature of being able to switch/add numbers with ease, the feature of being able to collaborate in a common room with other colleagues in a constant video call, the feature of filtering and being able to handle my call lists, being able to set automated voicemails in case the call isn't picked up by a prospect. Overall, great interface, pretty intuitive, great performance. Super recommended! The customer support team is always ready to attend any issue and they consider the points of improvement for future upgrades. I use it daily. It easily integrates with other sale automation tools. Review collected by and hosted on G2.com.

I tend to go over my call lists faster, this might be also bc of the fast way the platform dials and connects, compared to other dialers I've used Review collected by and hosted on G2.com.

-Able to call from a mobile

-Increased outreach capability - Using the parrallel auto dialer at 2/3 at a time allows for a greatly increased output in terms of call numbers, but still with a relatively high connection rate

-Shows who is calling when you get a call back

-Automatic VM drops

-AI note summary allows you to focus on the call rather than taking notes at the same time Review collected by and hosted on G2.com.

Occasionally the connection time is longer than ideal, however I understand this is a metirc the Nooks team is always trying to reduce.

If the AI notes were able to populate from call backs and the one off dialer it would be very helpful, rather than just the auto dialer. Review collected by and hosted on G2.com.

Helps me manage my time better. I use it everyday from beginning to end so I would say it's essential to my workflow at this point. Review collected by and hosted on G2.com.

Nothing. The product is great and now an essential part of my day. Nooks integrated with outreach seamlessly I didn;t even have to wait. I didn;t handle in the implementation but some people who aren;t very technical said it was very easy to install. Helps me save time dialing and with the AI they have creating a template in my mind for what to say when someone does pick up the phone. Cody has been essential in getting bugs fixed ASAP and also has made the entire trial period amazing. Love the app! Review collected by and hosted on G2.com.

It is such an incredibly intuitive platform - between the ability to filter out office hours to the summary of conversations for coaching, using Nooks has meant calling has gone from taking hours in the day to maybe 1/2 hours max.It's an amazing way to collaborate with teammates and learn from one another on an interactive floor. It was extremely easy to enroll & link with our CRM - which has meant daily tasks are actually done on the day itself. I can definitely see this being my go to tool of choice everyday in 2025. Review collected by and hosted on G2.com.

Nothing - so far everything has exceeded expectations & any issues are resolved by support ASAP Review collected by and hosted on G2.com.

As a sales professional, I am certain that our AI-powered platform has transformed the way I work. With tools like Outbound Call Tracking, Auto-Dialer, and Virtual Workspaces, my productivity has skyrocketed—I'm now 100x more efficient than before!

The quick dial features make organizing sales conversations simple, and the AI Coaching & Analytics tools ensure that my sales pipeline is always growing. Because of Nooks' capacity to analyze call transcripts, I can quickly find answers to important questions without having to listen to hours of recordings. This software is a game changer for anyone trying to improve their sales results and optimize their workflow. Review collected by and hosted on G2.com.

I honestly don't have anything negative to say about this product—it's that excellent! The seamless integration of Outbound Call Tracking, Auto-Dialer, and Virtual Workspaces has made every facet of my sales process simple and efficient. I've suggested this platform to many of my colleagues who work as Account Executives in other SaaS companies, and they've all reported significant increases in productivity and outcomes.

AI-powered tools such as Coaching and Analytics, paired with the ability to review call transcripts, enable laser-focused insights without wasting critical time. Whether you're new to sales or a seasoned veteran, this tool is essential for anyone trying to succeed in today's competitive industry. Review collected by and hosted on G2.com.

We love the sales room - being about to collab with colleagues while dialing is so much fun!

Anytime we need help or certain features are working correctly we can reach out via slack and get real time responses. This is something the BDR team uses multple times of day not only makes dialing more fun but allows us more time for personal touches on emails/linkedin Review collected by and hosted on G2.com.

Nothing - Nooks is on top of product updates and usually comes out with features before we can even think about "oh that would be nice to have" for example they just launched music during dial session so if you are by yourself you can jam out! Review collected by and hosted on G2.com.

User interface is super easy and feels gamified especialy when you're parallel dialling multiple POCs at once. Being able to toggle between auto dialling certain prospects and parallel dialling large lists of folks is unmatched.

Saying aurevoir to voicemails and being able to select skip dial trees is just *chef's kiss*

Folks say you shouldn't feature sell but Nooks' features are worth shouting about- it gets results and helped me to get more connects and smash quota working 30% of the time. Review collected by and hosted on G2.com.

That they didn't come around earlier- changing the game for sure. Review collected by and hosted on G2.com.

The Ai Powered dialer on Nooks automates the dialing process, saving me dozens of hours of valuable time. Its predictive dialing algorithm ensures that we are getting connected with prospects immediatly. Nooks enables personalized outreach by pulling relevant information from or CRM, Salesforce, records. This allows us to engage prospects with context, improving the overall customer experience. Review collected by and hosted on G2.com.

Nooks’ parallel dialer allows simultaneous calls, but only the first answered call is connected. Other calls are disconnected, potentially leading to a lower overall connect rate but this definitly trumps calling each person 1 by 1. Review collected by and hosted on G2.com.

Part of my job is small buisness and we make a lot of calls and instead of wiating 1 min for each call to get a VM, i can call 2-3 people at a time. I don't personally call more then 3 at a time but i love the ease of it. i am also able to do one-off calls. there are also ways to filter out eveyone who didn't answer that day or canceled calls.

I also like the rooms where i can hang with my team, objection handle together and listen in on eachothers talk track. i use this every day too so constantly in the app.

I love the music freature too! i am able to call and listen to relaxing music and if someone answers it auto pauses. Review collected by and hosted on G2.com.

no pressing downsides.. eveytime i've had an issue they are very quick to answer and problem solve! Review collected by and hosted on G2.com.

- parallel dialing features

- team and individual reports

- ease of use

- helpful support

- easy to onboard/rollout to team Review collected by and hosted on G2.com.

Our team specifically uses Nooks for its parallel dialer abilities as well as their virtual salesfloor. This is nitpicky because Nooks has truly changed the way our team works, but I would love to see more ideas put forth about how teams best use the virtual salesfloor to be collaborative. Review collected by and hosted on G2.com.