Nooks Reviews & Product Details

What I like most about Nooks is how it brings everything an outbound team needs into one cohesive, easy-to-use platform. By combining auto-dialing, outbound call tracking, and lead intelligence, it removes a lot of the day-to-day friction for reps and helps them stay focused on what matters most: having better conversations.

The virtual workspaces are a standout. They capture the energy of an in-office sales floor for remote and hybrid teams, so collaboration, live coaching, and peer learning feel natural and fluid rather than forced.

Overall, Nooks doesn’t just help teams make more calls—it helps them make smarter calls, stay aligned, and perform better together. Review collected by and hosted on G2.com.

While Nooks is a powerful platform, there are a few areas where it could be improved. The feature set is robust, which can feel a bit overwhelming for new users at first, and onboarding may take some time before teams feel fully comfortable using everything efficiently.

Additionally, because Nooks is so focused on outbound calling, teams with more complex or non-standard workflows may need some customization or adjustments to better align the platform with their existing processes.

That said, these are relatively minor tradeoffs. Once teams are up and running, the value Nooks delivers far outweighs the initial learning curve. Review collected by and hosted on G2.com.

I use Nooks for cold calling at work, and it really helps me book meetings with ICP prospects. I like how it saves me time dialing through large contact lists. I love the battlecards, prospect message history, and recording functionality. The prospect history provides a TLDR of the context and helps me time when to reach out. Battlecards are a great resource when I'm flustered on the phone, and while I don't use them much now, they're fantastic for training purposes. The recording feature is excellent as it provides good context to feed AI for follow-up messaging. The setup was easy as well. Review collected by and hosted on G2.com.

I think Nooks could be improved by being more all-encompassing, enabling me to write emails directly from the platform after calls. It would be helpful if Nooks could recommend emails based on the call recordings. Review collected by and hosted on G2.com.

I use Nooks as an SDR team lead at Deel to make almost all of my calls daily and connect with coworkers. It helps me manage my time effectively when power dialing and records my calls for later review. I like how it builds camaraderie in a remote setting. The power dialing feature, alongside tags from Outreach, helps prioritize high-quality leads in specific call blocks. Utilizing different phone numbers aids in reaching prospects who might ignore my calls, and enriching contact data from multiple sources ensures I get correct contact info when a single source fails. Setting up Nooks was simple, and Kate's best practices session proved very valuable. After using various tools, I find Nooks to be the best among them. Review collected by and hosted on G2.com.

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I really like how Nooks lets you change your number, including the area code, which seems to affect whether a prospect will pick up the phone for a conversation. This feature is very useful. Additionally, the ability to filter for different call tasks and access reporting is great for seeing where we are in terms of our goals and where we need to be. Finally the ability to collaborate with team members and listen to their calls to see where i can help or improve my calls is very helpful. Nothing beats learning from an actual call in the virtual workspaces. Review collected by and hosted on G2.com.

I would say one thing is just the spam number when trying to create a new number, but outside of that, that may not be something fixable either. The Auto-Dialer is a bit confusing on my end but I hvae not used it very much, not sure if there is something really to improve, rather than me just learning how to do that. Review collected by and hosted on G2.com.

Nooks has completely transformed how I approach outbound calls. The power dialer saves me hours each week by eliminating downtime between dials, letting me focus on meaningful conversations instead of waiting for connections. I love how intuitive and easy it is to use, and the ability to track performance in real time keeps me motivated and on target. Review collected by and hosted on G2.com.

There’s not much to dislike, but I’ve noticed occasional glitches with call connections or slight lags when switching between features. Review collected by and hosted on G2.com.

I really like how Nooks provides significant time savings in prospecting. The accessibility of the platform is also something I appreciate, as it allows me to find new prospects effortlessly. The AI prospector tool is a standout feature for me because it quickly identifies numerous new contacts, making the process much faster than if I were to do it manually. This tool is truly my favorite aspect of Nooks. The initial setup of Nooks was very easy, with the guidance of a team member, ensuring a smooth transition. This simplicity in setup adds to the overall convenience of using Nooks. Review collected by and hosted on G2.com.

I think Nooks could improve its integration capabilities as they sometimes experience minor issues. Specifically, there are occasional hiccups when moving contacts through cadences. While these issues are minimal, they can still disrupt the workflow. Review collected by and hosted on G2.com.

I find Nooks incredibly valuable because it enables me to dial efficiently without having to rely on Outreach to upload quickly. This enhances my ability to manage my work independently and streamlines the dialing process. Additionally, I appreciate the flexibility Nooks provides in customizing and personalizing our processes, which was a significant factor in my team's decision to switch from our previous tool, Orem. Moreover, for a user, the initial setup of Nooks was straightforward and quick, as it only took me about two days to get accustomed to it, which was a pleasant surprise. The easy integration with tools like Outreach and Salesforce further enhances its utility in our workflow. Overall, these features and experiences contribute to a highly positive impression of Nooks, making it a tool I would recommend to others. Review collected by and hosted on G2.com.

I find that while Nooks offers more functionality than I experienced with Orem, there are still aspects that could ideally be customizable. This suggests a limitation in the flexibility or personalization of certain features within the software, which could be improved to better meet specific needs or preferences. Review collected by and hosted on G2.com.

Nooks has an intuitive UI that I was able to understand and get up to speed with quickly. It quickly became my dialer of choice, I use it for hours everyday and have seen multiple useful features rolled out on the past few months. I particularly love the AI call summaries and love that I get quick responses regarding any feature requests when I think of stuff. It feels like Nooks really cares, which just furthers my love for the product Review collected by and hosted on G2.com.

Some of nooks strengths are also its downsides. Speed of dialing can make it hard. My main gripes are small feature glitched, like:

- when I mark someone as "left company" on their first phone number, it still calls their additional phone numbers

- Smart lists overriding other call dispositions... calling people who I have since marked bad fit Review collected by and hosted on G2.com.

The most helpful aspect of Nooks is its AI-powered functionality. The AI call summaries and automated note-taking are incredibly useful, saving a ton of time that would otherwise be spent on manual data entry. Review collected by and hosted on G2.com.

I found the training provided to be a bit lacking, and it seemed the product person wasn't fully aware of all the different ways to use the platform. For example, a simple but essential feature like the "one-off call" was something I discovered on my own, which was much easier for making quick, unscheduled calls. Review collected by and hosted on G2.com.

Nooks has absolutely changed how I do my outreach. Allowing me to review all information and dial a large number of contacts in just a few minutes.

Whenever there are glitches, the Nooks team is on top of it to make sure I can get back on the phones as soon as possible.

I also think the waterfall phone number enrichment is extremely helpful. It might be the best feature. My CRM does not always pull a phone number, but when I enrich the phone numbers on Nooks, it always pulls a number for me. Review collected by and hosted on G2.com.

There have been a few glitches in the system and sometimes it does not pick up that someone answered the phone until it is too late, which then I am not able to speak with the prospect.

Whenever there are glitches though, the Nooks team is on top of it to make sure I can get back on the phones as soon as possible. Review collected by and hosted on G2.com.