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Orum Reviews & Product Details

Orum Overview

What is Orum?

Orum is the AI-powered Live Conversation Platform to supercharge sales activity, connect teams, and drive more revenue.

Orum Details
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Orum Community
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Product Description

Orum is the latest evolution in sales technology. Plug our AI into your sales process and accelerate your top of funnel with good data and more conversations.


Seller Details
Seller
Orum
Company Website
Year Founded
2018
HQ Location
Austin, Texas
Twitter
@OrumHQ
203 Twitter followers
LinkedIn® Page
www.linkedin.com
139 employees on LinkedIn®
Description

Empower your sales development team by automating the hardest parts of outbound calling


Parker T.
PT
Overview Provided by:

Recent Orum Reviews

Timothy P.
TP
Timothy P.Mid-Market (51-1000 emp.)
5.0 out of 5
"Perfect at what it does best (with awesome support)"
Robust tool for parallel dialing and AI notes for call summaries/notes. Has a great Apollo integration that's easy to work with. Above all, awesome...
Jake S.
JS
Jake S.Small-Business (50 or fewer emp.)
4.0 out of 5
"Simple & Effective Dialer Tool"
Straightforward user experience and a great way to make my cold calls to prospects. Makes work life much easier and frees up my time to focus on ot...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Orum is essential for my day."
The information that pops on the screen whenever I am dialing a prospect and the ability to dial multiple prospects at once.
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Orum Security
Get security information from Orum to help you buy the right software. View Security Information
Orum security information includes:
SOC 2 (System and Organization Controls 2)
ISO 27001 (International Organization for Standardization)

Orum Media

Orum Demo - AI Dialer
With Orum's AI-powered Dialer, your sales reps can reach more prospects and have more conversations while getting back their most valued resource—time.
Orum Demo - Analytics
Access essential metrics and track performance instantly to help your team be more successful.
Orum Demo - Virtual Sales Floor
Collaborate, call, and celebrate — from anywhere. Orum is bringing back the buzz of a sales floor®.
Orum Demo - Call Library
Elevate team performance and build consistency by making it easy to learn from past calls and identify best practices.
Orum Demo - AI Call Summary
Use Orum's generative AI to automatically summarize and add call notes.
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362 Orum Reviews

4.6 out of 5
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362 Orum Reviews
4.6 out of 5
362 Orum Reviews
4.6 out of 5

Orum Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for OrumQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Chris M.
CM
Founding Account Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Orum?

Seamless Apollo Integration:

We needed a tool that worked smoothly with our existing workflows, and Orum delivered. Their integration with Apollo made setup a breeze, saving us time and effort.

Boost Connect Feature:

The Boost Connect feature is a game-changer, giving us an edge in connecting with prospects faster and more efficiently. It’s not just about dials – it’s about results.

Robust Analytics:

Orum’s analytics help us measure, adapt, and scale smarter, not harder.

:An Amazing Sales Process

Here’s the kicker – Orum’s team actually listened. They took the time to understand our unique needs and aligned their recommendations accordingly. Shockingly, many competitors in the "sales selling to sales" space had clunky, impersonal processes that made it clear they didn’t practice what they preached. Review collected by and hosted on G2.com.

What do you dislike about Orum?

Apollo integration could be slightly improved. Have to go back to Apollo to skip call steps that dont have phone numbers. Wouldl like to do everything related to calls from Orum Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Spend less time clicking buttons and more time having conversations. Review collected by and hosted on G2.com.

Armando F.
AF
VP
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Orum?

Cold calling is a time and numbers game. If you need your reps to do a bunch of calls, and present solutions, and create proposals, and follow up on deals, and reply to emails all in 1 day... they'll be challenged to get ENOUGH calls in to keep the funnel full while doing all these other activities.

This let's you bang out 100 calls an hr easy... and leave voicemails etc.

For reference... someone who is relatively fast DOING NOTHING ELSE ALL DAY can call 150 people in 6-8 hrs depending on conditions. Review collected by and hosted on G2.com.

What do you dislike about Orum?

Sometimes it struggles a bit due to network (internet). Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Time. My guys can make enough calls every day to keep the funnel full while at the same time doing all the other things their jobs entail. Review collected by and hosted on G2.com.

Timothy P.
TP
Sales Development Leader
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Orum?

Robust tool for parallel dialing and AI notes for call summaries/notes. Has a great Apollo integration that's easy to work with. Above all, awesome support and implementation that made onboarding super easy and ongoing help seamless. Review collected by and hosted on G2.com.

What do you dislike about Orum?

Think there could be some AI functionality that moves calls into the Call Library instead of manually organizing calls. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Provides our sales team the ability to exponentially increase the number of calls they make daily, leading to more qualified pipeline and revenue for our business while saving time. Review collected by and hosted on G2.com.

Jake S.
JS
SDR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Orum?

Straightforward user experience and a great way to make my cold calls to prospects. Makes work life much easier and frees up my time to focus on other aspects of my job. Review collected by and hosted on G2.com.

What do you dislike about Orum?

One thing I wish we could add is to power dial with my own phone number. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Makes calling prospects easy making sure I'm effectively using my time to speak with people who answer. Frees up time to focus on other job responsibilities. Review collected by and hosted on G2.com.

Sam L.
SL
SMB Account Executive
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about Orum?

Orum has completely transformed how I handles outbound calling. The power dialing technology alone is incredibly efficient - I'm getting through my calls 40% faster than normal and my connect rates are up due to boost connect. The paralell dialer is completley nuts, and I'm still testing the upperbands of just how good it is. Initial testing is yielding a 2.5x increase in effieicncy, AT LEAST. I cannot recoomend this tool enough, if you're making dials then you need to get it. Review collected by and hosted on G2.com.

What do you dislike about Orum?

So far I honestly have not encountered any downsides. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Problem: Keeping outbound volume high as an AE with a full pipeline to manage.

Benefit: Allows me to fly through call blocks, which helps me keep my pipe full while massaging all of the deals through. Review collected by and hosted on G2.com.

MD
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Orum?

Orum is a robust Dialer. We tested 4 separate dialers and Orum came out the winer. It had the quickest connect time when parallel dialling. Even with using a CSV for the trial period. our team was able to 2.5X their efficiency. Our team is located all over the world and we found the timezone filter to be an amazing function and we were very surprised that more dialers do not offer this feature. They also had the best integration with Hubspot. As a manager, I really appriciate all the insights and analytics they offer as well. It makes it really easy to know what is going on with my team. The Orum team has been great as well and we are looking forward to a long partnership with them. Review collected by and hosted on G2.com.

What do you dislike about Orum?

We wished it had a dail pad for one off calling and texting capabilities. However we understand the reason it doesn't have this and still decided to move forward with them. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

What usually would take us 18 hours, my team was able to complete in 4.5 hours with Orum. The dialer allows us to focus on connects which ultimatley leads to more meetings booked.

Orum's AI is super helpful with coaching as it records objections my reps are receiving and shows when they over come them. The anaytics is super helpful in getting all the insights I need to manage my team successfully. Review collected by and hosted on G2.com.

Joshua S.
JS
Senior Manager, Sales Development
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Orum?

Orum has been a total game-changer for our SDR team! The parallel dialer feature has significantly increased the teams' productivity and efficiency, allowing us to reach more prospects in less time. The interface is user-friendly and intuitive, making it easy to navigate and train new team members. Overall, Orum has streamlined our appointment setting process and helped us drive more conversations, leading to increased sales opportunities. We can't recommend enough! Review collected by and hosted on G2.com.

What do you dislike about Orum?

While Orum has been a fantastic tool for our SDR team, we have occasionally experienced some technical issues and bugs. However, the support team at Orum has been incredibly responsive and helpful, addressing our concerns and resolving problems promptly. Their quick turnaround and friendly assistance have minimized any disruptions and made the experience overwhelmingly positive. Overall, the support team's excellence has far outweighed the occasional technical hiccup. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

Orum has been instrumental in boosting our SDR team's efficiency, enabling them to make more dials and connections in less time. The parallel dialer feature has significantly increased our connection rates, allowing our reps to have more conversations and set more appointments. By automating tedious tasks and streamlining the dialing process, Orum has helped our SDRs focus on what matters most - setting appointments with qualified leads to our AE team. This has resulted in a higher volume of quality leads and a more efficient sales pipeline. Review collected by and hosted on G2.com.

Response from Parker Tinsley of Orum

Thanks for the awesome review! So glad to hear Orum’s been a game-changer, and that the parallel dialer is making your team even more productive. Tech hiccups happen, but it's great to know our team is getting you back up and running quickly!

Christopher L.
CL
Account Development Representative LATAM &amp; the Caribbean
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Orum?

What I find most helpful and impactful is that Orum provides local phone numbers from certain Latin American countries. This has dramatically increased my team's connect rate since the other tool we use only gives us 1 US based phone number. Orum really made a difference because these new options allow us to diversify our outreach strategies. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I know Orum is still working on this, but currently calls made to the LATAM region cannot be spotlighted. Once we can, it will allow our team to work together much better and in real time. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

For over 2 years, we were unable to improve our connect rate in LATAM. Some reps would use WhatsApp but that data would not be synced with our CRM. Orum has changed this completely. The confidence boost it has given our LATAM reps is impactful and we seem to be more productive on the phones. It makes power hours so much more fun! Review collected by and hosted on G2.com.

Jay P.
JP
Business Development Representative
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Orum?

SpeedDialing and its integration with the HS List are incredibly user-friendly. Additionally, it allows the use of up to 10 different phone numbers simultaneously. Customer support is prompt, typically responding within 2–3 minutes, and they immediately provide a Zoom meeting link if further assistance is needed. The platform is also easy to learn, with a straightforward and seamless implementation process. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I haven't encountered any significant issues so far. However, it would be fantastic if it could integrate seamlessly with other CRM platforms as well. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

It simply saves lots of time by dialing automatically. Once you create list of right prospect, you dial them each day with just one click. Review collected by and hosted on G2.com.

Joshua B.
JB
Senior SDR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Orum?

That it allows your reps to get more done in less time, it has the easiest UI for easy implementation with your team regardless if they are a Boomer or a Gen Z. The support team is extremely quick for when your team can't solve it for themselves, and is vital for daily and frequent pipeline generation. Don't think it won't work for you as it integrates with pretty much every common CRM. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I don't like that it points out where my bottlenecks are in my CRM and Lead Gen. It's not a bad thing on them but it means I have more work for myself! It's a great problem to have because this allows me to make sure that my team has the right contacts and the right info in front of them to do the best they can. Review collected by and hosted on G2.com.

What problems is Orum solving and how is that benefiting you?

The ability to get outreach to the most amount of people in my ICP. Along with that it is also allowing me to teach and train my team using actual data from their calls to become better at what they do. The AI tools help find key data that we wouldn't have if the team was dialing manually 1 at a time every day. Review collected by and hosted on G2.com.

Response from Parker Tinsley of Orum

We're pumped to hear Orum's helping your team crush it and that our support and easy UI are hitting the mark. Sorry about that extra work 😜