Orum

By Orum

4.6 out of 5 stars

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Orum Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Orum Media

Orum Demo - AI that performs, conversations that connect
Orum is the AI Conversation Engine for your revenue team—powering smarter dials, faster connects, and context-aware AI agentic coaching to accelerate conversations and revenue.
Orum Demo - AI Dialer
Intelligent automation and detection powered by insights from 1B+ real sales calls, making every dial more strategic.
Orum Demo - Conversation Acceleration Features
Get more live connects by identifying which prospects are most likely to answer, powered by insights from over 1 billion calls. Orum’s AI agent automatically selects the best number to dial, outperforming traditional local presence tactics.
Orum Demo - AI Coaching Suite
Ramp reps 50% faster and cut manager call reviews by 90% with Orum’s AI Coaching Suite—featuring personalized coaching portals, AI call scorecards, and AI roleplay.
Orum Demo - Virtual Salesfloor
Recreate the energy of a real salesfloor. The Virtual Salesfloor lets reps collaborate, listen to live calls, and learn together, bringing back the buzz that build strong calling cultures.
Meet Orum's AI Coaching Suite
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Meet Orum's AI Coaching Suite
AI Roleplay
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AI Roleplay
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Orum Reviews (785)

Reviews

Orum Reviews (785)

4.6
785 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Orum for its parallel dialing feature, which significantly enhances calling efficiency by allowing multiple calls at once. The platform's seamless CRM integration and user-friendly interface contribute to a smooth workflow, enabling users to focus on conversations rather than manual dialing. However, some users report occasional connection issues that can disrupt the calling experience.

Pros & Cons

Generated from real user reviews
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Henry E.
HE
LE Digital Demand Executive
"Orum: A Time-Saver for Cold Calling"
What do you like best about Orum?

I really appreciate how Orum significantly streamlines my customer outreach efforts. It's incredible that I can accomplish the majority of what I need to in terms of reaching out to customers in just an hour or two each day. The ability to call a large number of people in much less time than it would usually take is a real game-changer. This efficiency not only allows me to connect with potential clients that I haven't spoken with before, but it also frees up more of my time during the workweek. I love that I can easily load my tags and one-off tasks from Outreach and make calls to six people simultaneously, which is a feature I find particularly advantageous. Overall, Orum's functionalities help me to maximize productivity and manage my time better, making it an invaluable tool in my daily workflow. Review collected by and hosted on G2.com.

What do you dislike about Orum?

Sometimes Orum is laggy and occasionally it doesn't let me start a session. Review collected by and hosted on G2.com.

SS
"Fast Dialing and Quick Setup with Orum"
What do you like best about Orum?

I really appreciate Orum for its remarkable quickness in dialing, which significantly enhances my efficiency during calls. The fast dialing feature is indispensable for managing large volumes of calls without any delay, ensuring seamless and productive communication. Additionally, the filters Orum offers are extremely helpful, allowing me to customize and manage calls more effectively. These filters refine the calling process, saving me time and enabling a more tailored communication experience. Together, these features make my tasks not only quicker but also substantially better, streamlining my workflow and increasing overall productivity. Moreover, the initial setup of Orum was incredibly easy, which is a big plus for anyone looking to integrate it into their work process swiftly. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I find the new LinkedIn pop-up on each call difficult to navigate. Review collected by and hosted on G2.com.

Amanda L.
AL
Client Development Representative
Small-Business (50 or fewer emp.)
"Efficient Cold Calling with Seamless Team Collaboration"
What do you like best about Orum?

I have been using Orum for the past 6 months for outbound cold calls and have been able to complete my tasks in a timely manner, reach more prospects, and gain more confidence over the phone. Cold calling has never been 'fun,' but Orum adds a team element to dialing that makes it a much less painful task and much more enjoyable. I love having the option to dial with my team or catch up on my own. I am a big fan of the multi-dialer as it allows me to cover more ground efficiently. The salesfloor feature, which enables me to make dials with my team, is a great component that enhances teamwork and productivity. Orum saves me time by skipping through dial tones and voicemails, helping me hit my key performance indicators. The initial setup was super easy; we did a pilot and launched about a week later, which speaks volumes about its user-friendliness and ease of integration. With these experiences, I'm pleased to rate Orum a perfect 10 out of 10 when recommending it to friends or colleagues. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I run into a lot of mixed-up info or wrong data, such as incorrect phone numbers. For example, when calling a person named 'Kayla Smith,' I often end up reaching someone else with the same name, which causes confusion. Review collected by and hosted on G2.com.

Chris M.
CM
Enterprise Business Development
Enterprise (> 1000 emp.)
"Good Features, But Integration and Data Consistency Need Work"
What do you like best about Orum?

I loved being able to create a list of about 100 prospects, all similar job title, then order my list by company name, and proceed to call blast. Super great way to get through calls, ONLY if you take the time to create a list of quality contacts. Review collected by and hosted on G2.com.

What do you dislike about Orum?

My biggest pain point would be integration between salesforce, gong, and orum. Taking notes in Orum may no translate to notes being transferred into salesforce account oe gong.. which can be time consuming.

Also, sometimes to data enrichment tool would give me good new numbers, sometimes not. Also frustrating. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Less busywork + more time talking = more fruitful conversations"
What do you like best about Orum?

Orum makes call blocks way more productive. The auto dialer helps me get to more live conversations without wasting time on voicemail and no answers. It keeps me in a steady rhythm, is easy to use, and the workflow feels simple enough that I can focus on the conversation instead of admin. Review collected by and hosted on G2.com.

What do you dislike about Orum?

Occasionally call quality or connectivity can be inconsistent, and I wish the reporting were a bit deeper and easier to slice by list, cadence, or outcome. Also, the area codes could have a few more to them in the US (ex: no AZ area codes).

It is not a dealbreaker, but those are the main areas I would love to see improve!!! Review collected by and hosted on G2.com.

JG
"Effortless Prospecting with Powerful Features"
What do you like best about Orum?

I like Orum because it's incredibly user-friendly, allowing even those without technical expertise to navigate it with ease. The initial setup was very straightforward, and we were fully operational in just a few days. I find the AI predictive features to be highly valuable, as they enhance the efficiency of our processes. Additionally, the parallel dialing capabilities and the use of local phone numbers significantly improve the way we connect with prospects. Orum allows me to dial multiple prospects simultaneously and has tools that help increase pickup rates, which is a crucial aspect of our prospecting activities. Overall, Orum's features make it an effective and powerful tool for creating cadences and scheduling meetings. Review collected by and hosted on G2.com.

What do you dislike about Orum?

There have been some connectivity issues but have improved. Review collected by and hosted on G2.com.

PL
Sales Development Representative
Enterprise (> 1000 emp.)
"Massive Time Saver with Powerful Dialing Features"
What do you like best about Orum?

Saves a ton of time with parallel dialing and call screen skipping. Also saves me time by automatically dialling extensions if it's listed within the #.

Boost connect is great to improve connection rates as well.

If i wanted to take a more targeted approach, power dialing (one at a time) is also an option. Leaves me a lot of flexibility. Review collected by and hosted on G2.com.

What do you dislike about Orum?

A way to open the company website or Salesforce would be nice to have but not a big deal. Review collected by and hosted on G2.com.

MM
"Fast and Efficient with Easy Setup"
What do you like best about Orum?

I love how Orum enhances my calling experience with its fast pace and efficient operations. The ability to conduct parallel dialing ensures that I can connect with leads more swiftly and dynamically, reducing downtime and maximizing my outreach effectiveness. Additionally, I find the extensive lead intelligence provided by Orum incredibly valuable, offering a detailed view of each lead that aids in informed decision-making and strategizing my communication efforts. Furthermore, the initial setup of Orum was too easy, allowing me to integrate and utilize the software without any hassle, which is a significant plus in maintaining a smooth workflow. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I find that there are issues when calling Indian leads, which could be improved. Review collected by and hosted on G2.com.

Kelsey W.
KW
VP of Fusion Memberships
Small-Business (50 or fewer emp.)
"Effortless Calling and Outstanding Support from Sean Butler"
What do you like best about Orum?

I like that I can be doing my other work while all the calls dial on it’s own. Sean Butler met with our company today and showed us the benefits of calling on the salesfloor! He made it super fun and he was actually listening to us call. Sean was great to work with! If anyone has any questions about ORUM, I highly recommend reaching out to him because of how helpful he is. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I have nothing bad to say about Orum. I would recommend Orum to any company that makes a lot of calls everyday! Review collected by and hosted on G2.com.

Nika K.
NK
Senior Business Development Representative
"Boosts Connection Rates, Seamlessly Syncs with HubSpot"
What do you like best about Orum?

I like how Orum syncs with HubSpot, making all the info I need about the prospect just a button click away. My connection rate has gone up so much thanks to boost connect. We were onboarded and started using the platform pretty quickly. Review collected by and hosted on G2.com.

What do you dislike about Orum?

If HubSpot marks someone as 'do not call', there is no way to override this within Orum. Sometimes marketing unsubscribes someone from our communications, but I should still be able to call them. I then have to call through HubSpot instead of Orum. Review collected by and hosted on G2.com.

Questions about Orum? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity 3 months ago

Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?

GU
Guest User
Last activity 3 months ago

How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

5 months

Average Discount

12%

Perceived Cost

$$$$$

How much does Orum cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 7 purchases.

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Orum Features
Record Calls
Call Types
Click-to-Call
Personalization
Record Prospect Data
Notes
Daily Summary
Preview Dialing
Progressive Dialing
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Orum