Orum

By Orum

4.6 out of 5 stars

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Orum Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Orum Media

Orum Demo - AI that performs, conversations that connect
Orum is the AI Conversation Engine for your revenue team—powering smarter dials, faster connects, and context-aware AI agentic coaching to accelerate conversations and revenue.
Orum Demo - AI Dialer
Intelligent automation and detection powered by insights from 1B+ real sales calls, making every dial more strategic.
Orum Demo - Conversation Acceleration Features
Get more live connects by identifying which prospects are most likely to answer, powered by insights from over 1 billion calls. Orum’s AI agent automatically selects the best number to dial, outperforming traditional local presence tactics.
Orum Demo - AI Coaching Suite
Ramp reps 50% faster and cut manager call reviews by 90% with Orum’s AI Coaching Suite—featuring personalized coaching portals, AI call scorecards, and AI roleplay.
Orum Demo - Virtual Salesfloor
Recreate the energy of a real salesfloor. The Virtual Salesfloor lets reps collaborate, listen to live calls, and learn together, bringing back the buzz that build strong calling cultures.
Meet Orum's AI Coaching Suite
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Meet Orum's AI Coaching Suite
AI Roleplay
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AI Roleplay
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Orum Reviews (785)

Reviews

Orum Reviews (785)

4.6
785 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise Orum for its parallel dialing feature, which significantly enhances calling efficiency by allowing multiple calls at once. The platform's seamless CRM integration and user-friendly interface contribute to a smooth workflow, enabling users to focus on conversations rather than manual dialing. However, some users report occasional connection issues that can disrupt the calling experience.

Pros & Cons

Generated from real user reviews
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Aisha S.
AS
SDR
Mid-Market (51-1000 emp.)
"Boosts Prospect Reach with AI Support but Recording Issues"
What do you like best about Orum?

I use Orum for power dialing prospects, and it significantly increases the number of prospects I can reach. I like the power dialing feature and the AI coach because they allow for greater call volume, unlike tools like Salesloft and Gong which are great for personalization but don't handle volume. I also found the initial setup to be pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Orum?

Not every country can be dialed, failure to record most calls, issues with feeding into other tools. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Small-Business (50 or fewer emp.)
"Effortless Prospecting and Productivity with Orum"
What do you like best about Orum?

What I like most about Orum is how it dramatically boosts productivity by enabling more conversations in less time. Its intuitive interface, seamless CRM integration, and automation features like voicemail drops make prospecting effortless. Plus, the support team is always responsive and helpful, which makes the overall experience smooth and efficient. Review collected by and hosted on G2.com.

What do you dislike about Orum?

One issue I’ve encountered is not being able to access notes from a previous call immediately. It would be really helpful if the SFDC link could open automatically as soon as a connection is made. Review collected by and hosted on G2.com.

"Promising Features Hampered by Bugs and UI Issues"
What do you like best about Orum?

I like that Orum is fast and enables productivity. Some of the tech features like enrichment and boost connect can be really helpful. Number enrichment looks for more accurate numbers for prospects, making it easier to get in touch with people. Boost connect can be helpful when it results in a higher connect rate. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Orum?

Some of the UI is clunky and can be prone to bugs and errors. Our team connect rate has actually gone down from using mostly Orum. I think the numbers they use could be more frequently monitored to make sure they are not flagged as spam numbers. Review collected by and hosted on G2.com.

Maria E.
ME
VP of Marketing
Small-Business (50 or fewer emp.)
"All-in-One Dialing Solution Improving SDR's Efficiency"
What do you like best about Orum?

I really enjoy Orum because it's an all-in-one platform that helps with managing phone numbers and parallel/power dials. It's great that it connects directly into Apollo, making task management easy and keeping everything organized. I've enjoyed a lot of the reporting features, and I like that everything is sort of organized in one place. It also easily surfaces coaching opportunities for my SDRs. Additionally, I love the ability to filter calls easily to find ones with good connect rates, and then listen to recordings to highlight where my SDRs can improve their pitch. This helps us understand where our delivery might need improvement and work with my team on it. Another standout feature is that Orum integrates directly with Apollo, which not many dialers do, and it's one of the reasons I chose it. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I wish there was the ability to import call tasks manually from a CSV. I also wish that there was a bit more flexibility with the integration pieces. Our setup was a little bit unique, and so we had to connect through HubSpot, which had several technical challenges just getting it set up (more of a Hubspot problem than issues with Orum). The only thing that is a downside for us currently is, they do have minimum team size requirements, and our team didn't quite meet the minimum. So we're overpaying a bit for the service that we're receiving. Review collected by and hosted on G2.com.

Kelly M.
KM
"8x Call Capacity, Streamlined CRM Integration"
What do you like best about Orum?

I love that Orum integrates directly with our CRM and allows for two-way communication with HubSpot. It enables us to 8x our outbound efforts, maximizing our BDRs' time on the phone and reaching the people that matter. The analytics are great, and the UI/UX allows us to see in real-time how our data and reps are performing, helping us to course-correct swiftly. The two-way sync removes manual data entry from our workflow, ensuring accuracy without wasting time logging calls, allowing us to focus on live conversations. Real-time analytics and reporting enhance productivity by allowing us to be agile, shifting quickly to improve leads or train our reps to convey value better. The initial setup was fantastic; the team got us up and running very quickly. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I wish that there was AI that would analyze the call and give a first crack at the notes to make that go a bit faster. Review collected by and hosted on G2.com.

Conner G.
CG
Sales Director
"Supercharges Outbound Efforts with Ease"
What do you like best about Orum?

I really like how Orum helps us increase our outbound dialing capacity by allowing us to reach a significantly higher number of prospects via phone with higher connection rates. The seamless integration with Salesloft has made things very simple for us. It was a very seamless launch, and the initial setup was extremely easy, requiring minimal onboarding. The ability to drop pre-recorded voicemails into people's inboxes while dialing multiple people at once is fantastic since it helps get our name out there quickly. These features combined allow us to reach more prospects over a shorter period of time, overall boosting our outbound efforts. Review collected by and hosted on G2.com.

What do you dislike about Orum?

Nothing to note as of now Review collected by and hosted on G2.com.

Jason B.
JB
"Boosts Prospect Engagement, Easy to Set Up"
What do you like best about Orum?

I like Orum because it allows me to talk to more prospects faster and there's less time wasted on dialing. The calls feel more focused and high energy, making it easy to hit daily activity targets. There's better consistency across the team, and it makes outbound calling feel less painful. The initial setup was incredibly easy, definitely five stars. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I mean, at the moment, it has a pretty steep learning curve just because it has a lot of different products, but that's my only room for critique. Review collected by and hosted on G2.com.

Hailey N.
HN
Sales Development
Mid-Market (51-1000 emp.)
"Orum makes my outbound sales job so much easier"
What do you like best about Orum?

What I like best about Orum is how it removes the tediousness from outbound calling. It automates dialing so you can spend more time having real conversations instead of waiting on connections. It’s intuitive, fast, and built to help reps focus on quality engagement rather than manual effort. Review collected by and hosted on G2.com.

What do you dislike about Orum?

At times, call connectivity and voicemail detection can be inconsistent, which slows down productivity. Reporting and analytics could also be a bit more flexible to make it easier to track rep performance and call outcomes in detail. Review collected by and hosted on G2.com.

George K.
GK
Federal Business/Lead Development-Business Analytics
Information Technology and Services
Enterprise (> 1000 emp.)
"Efficient Cold Calling with Smart Features, Minor Editing Limitation"
What do you like best about Orum?

quick and easy way to knock out hundreds of calls in an organized matter. Very effective in adding notes, call qualifications and even offers AI sales plays to improve your cold calling techniques Review collected by and hosted on G2.com.

What do you dislike about Orum?

Not many downsides to the tool that I can honestly think of. Maybe re-editing call outcome once you save it. Currently unable to to do that unless you call them again. Review collected by and hosted on G2.com.

Rahul R.
RR
"Effortlessly Boosts Global Sales Calls"
What do you like best about Orum?

I use Orum to make sales calls across the globe and it helps me connect with folks without the hassle of selecting different numbers. I love the concept of parallel dials, allowing me to dial multiple contacts under a single list at the same time. It saves me a lot of time and helps organize my day, ensuring I'm calling with the right call track and pitch because I know exactly who I'm calling and from which region. This kind of setup helps me save both time and money. The initial setup was quite simple, as I only needed to connect with my Outreach account. Review collected by and hosted on G2.com.

What do you dislike about Orum?

I sometimes am unable to make calls to certain regions, especially in Europe. And there is a definite lag, especially with the sync between Orum and Outreach, and that's something that can definitely improve. Review collected by and hosted on G2.com.

Questions about Orum? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity 3 months ago

Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?

GU
Guest User
Last activity 3 months ago

How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

5 months

Average Discount

12%

Perceived Cost

$$$$$

How much does Orum cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 7 purchases.

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Orum Features
Record Calls
Call Types
Click-to-Call
Personalization
Record Prospect Data
Notes
Daily Summary
Preview Dialing
Progressive Dialing
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Orum